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3,236 reviews
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External reviews are not included in the AWS star rating for the product.


    Gianluca P.

Great tool to automate mobile testing

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Great tool to easlily automate mobile testing with a great number of devices
What do you dislike about the product?
We're not able to some of the Apple Wallet features
What problems is the product solving and how is that benefiting you?
E2E testing our mobile SDK using our sample apps


    Maritime

Ease of use when performing QA duties on multi platform devices

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how I am able to upload app builds and run on what ever platform I choose to.

I use it for all my QA
What do you dislike about the product?
it's a bit hard to use initially when navigating.
What problems is the product solving and how is that benefiting you?
Ability to QA on multi platform


    Government Relations

Broad Compatibility, Some Technical Hiccups

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
I like the wide variety of browsers and platforms available for testing.
What do you dislike about the product?
I encountered glitches and odd behaviors during testing.
What problems is the product solving and how is that benefiting you?
The challenge of cross-browser and cross-platform compatibility testing.


    Olga G.

Gets the job done

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive interface, easy to use, flexible, customizable
The ability to track automated test cases
Dashboard is easy to read, high level stat graphs are very useful.
What do you dislike about the product?
Unable to export the entire test case base or selection of folders.
I'd like an option to order folders and test cases alphabetically
What problems is the product solving and how is that benefiting you?
BrowserStack is helping me track my testing efforts, store and organize test cases, provide reports and visibility to stakeholders. We work in sprints, and I use Test Runs to display which test cases were used in the current sprint. Active test runs data provides high visibility and status update to the team. It is also helping me track automation test coverage.


    Retail

Excellent Product and Support!

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack Live has been an invaluable tool that we've utilized across our organization and within our workflows. Having access to a vast array of devices, browsers, and versions has never been easier. You have access to all of the browsers debugging capabilities as well as the option to tunnel traffic so that you can perform testing on local or internal environments during software development. Whenever any sort of issue or questions have arised, the support team has always been able to respond quickly and help us with a solution.
What do you dislike about the product?
While myself and team love the product, I think one of the main issues are with latency when interacting with the remote devices/browsers. While it has gotten significantly better over the years, it's still something that we experience.
What problems is the product solving and how is that benefiting you?
Browserstack gives us the ability to test (manually & automated) across a vast array of browsers and devices which we wouldn't realistically be able to secure nor maintain.


    rajaraman g.

Revolutionized Our Cross-Browser Testing

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
I really like that BrowserStack provides instant access to real devices with various OS and browser versions, which makes cross-browser testing easy. We don't need to set up any virtual machines, saving us cost, time, and effort. It's fantastic that we can do both live and automation tests in the same place using BrowserStack. Access is instant through the cloud, and we can quickly replicate the desired OS and browser to test and share results. The BrowserStack dashboard is user-friendly and doesn't require any specific training. It ensures backward compatibility and helps validate UX consistency. Plus, BrowserStack doesn't require any hardware setup, and it works from any machine since it's cloud-based, so the initial setup didn't take more than 15 minutes. In the current market, BrowserStack outstands in performance and features, and I would recommend it on a scale of 10.
What do you dislike about the product?
BrowserStack has performance issues. Since we access the device/OS/browsers from the cloud, we find latency very often, and UI elements are not quickly clickable or accessible. Even logging into the application takes a delay most of the time. BrowserStack local tunneling is tricky for new users. A frequent issue faced was lag in screen updates after triggering actions. Also, sometimes button clicks and their response take delay. Form input sometimes registers keystrokes slowly. Automated test suites with more than 70+ test cases take more time to complete execution. Slower test execution due to extra network hops. Need a single command setup that handles firewall conflicts.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test our application across different browsers and versions without needing a physical device lab. It ensures cross-browser compatibility and helps debug applications quickly, saving cost and effort. It simplifies testing by providing instant cloud access to different OS types and versions.


    Satyajit B.

A one click solution for Web Testing Needs

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It provides smooth and efficient browser testing experience.
A real device simulation experience for responsive and other testing needs
What do you dislike about the product?
Not cost effective when it actually comes under industry level implementation
What problems is the product solving and how is that benefiting you?
Helps me to test my website easily


    Insurance

It's a very good platform

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It's a very good platform. Everyone should use it.
What do you dislike about the product?
There is nothing such I found. There is nothing such I found.
What problems is the product solving and how is that benefiting you?
Browser stack mainly solves the problem of cross-browser and cross-device testing.


    Pharmaceuticals

An essential tool for our QA and testing workflows

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It has a wide coverage of real devices and browsers.

Its easy setup and use

Saves significant time and costs compared to managing test devices internally using existing methodologies
What do you dislike about the product?
Really expensive compared to other Saas we use and buy
What problems is the product solving and how is that benefiting you?
Helping us to accelerate testing on multiple devices and Operating systems and also around accessibility testing that is a long process


    Leisure, Travel & Tourism

Good Tool for Reliable Cross-Browser Testing

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
As a senior engineer, I appreciate how BrowserStack makes cross-browser and cross-device testing easier. We don’t have to manage our own device lab. The coverage is excellent. I can launch real devices and browsers in seconds. It works well with automation frameworks like Selenium and Cypress, which makes it simple to add regression tests to CI/CD pipelines. Live debugging tools, network simulation, and geolocation testing help a lot in reproducing issues that depend on specific environments. Ease of Implementation is also good.
What do you dislike about the product?
Sometimes, sessions can be slow on older devices or when running multiple tests at once. Test execution limits on lower-tier plans can also limit scaling for larger QA efforts. The documentation could provide more detail in some areas, especially with complex automation setups.
What problems is the product solving and how is that benefiting you?
BrowserStack allows me to verify code across many browsers and mobile environments quickly. This ensures that features work the same way and that users have a consistent experience. It has greatly reduced the number of cross-browser bugs that make it to production and has lessened the time spent on manual device testing. Overall, it has become an essential part of our release process.