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3,219 reviews
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    Manisha S.

Streamlined Testing with Customizable Edge Case Solutions

  • April 06, 2026
  • Review provided by G2

What do you like best about the product?
I find that all the generated test cases are well organized and save a lot of prep time. I also like that we can still customize them for our industry, which is a private wealth organization. This helps us customize our test cases according to our cost money. The initial setup was also very easy and good.
What do you dislike about the product?
Sometimes connecting to the real UI has a miss.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us create test cases faster and suggests edge cases we might miss.


    Malavika S.

Effortless Test Management with AI-Powered BrowserStack

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I really like BrowserStack for TestCase management and its built-in AI feature that helps automatically create steps for test cases, minimizing efforts. I also appreciate how easy the initial setup was and the integration with Jira. These aspects make test runs and summary reports much more manageable for me.
What do you dislike about the product?
More features for API testing need to be implemented
What problems is the product solving and how is that benefiting you?
I use BrowserStack for TestCase management, solving problems with test runs and summary reports. The built-in AI helps us automatically create test case steps, minimizing our efforts.


    Marcos J.

Cloud Testing Made Easy, but Pricing Needs Improvement

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I love that BrowserStack unites everything I need for my software testing. Cloud Testing is the most amazing feature, allowing me to conduct tests without needing local infrastructure or simulators. It's as simple as using it to run the software I want to test. Also, I found the initial setup really easy.
What do you dislike about the product?
I think pricing should be more accessible for users that are starting
What problems is the product solving and how is that benefiting you?
I use BrowserStack to ensure my apps and software work, as it consolidates all testing needs. Cloud Testing is amazing because it eliminates the need for local infrastructure, letting me run tests easily.


    Naveen S.

Easy Real-Device Testing with Powerful Analytics and AI Test Case Generation

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
It’s very easy to test on real devices without having to manage any hardware myself. The test management and analytics tools, along with the AI test case generation features, really help speed up testing and improve coverage. It also integrates well with Selenium, which makes automation smoother and the overall workflow more efficient.
What do you dislike about the product?
Initially, I faced some issues integrating BrowserStack with my GitHub repo. It took about 2-3 days to resolve, but their support team was helpful and guided me through it.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me solve the challenge of testing across multiple devices, browsers, and OS versions without needing to maintain physical setups. It saves a lot of time and effort, and it lets me catch compatibility issues early, which improves the overall quality of my releases.


    Yash C.

Streamlined Cross-Browser Testing with Real Devices with BrowserStack

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for cross-browser and cross-device testing of web applications, which solves critical challenges like cross-browser inconsistency and lack of real device access. The biggest advantage is testing on actual Android and iOS devices. There's also no need to maintain local virtual machines, and integration with CI/CD tools allows parallel test execution, directly impacting test accuracy and delivery speed. Testing on actual devices helps me catch issues that would otherwise slip into production. The integration with CI/CD pipelines like Jenkins and GitHub Actions makes testing continuous and allows tests to run automatically when new code is pushed. The initial setup was very easy, connecting BrowserStack with CI/CD was straightforward, and the browsers and devices were ready to use, so we could start testing almost immediately.
What do you dislike about the product?
It could be improved in the following areas: Parallel testing is great, but it's tied to your plan. Hitting concurrency limits during peak testing can slow down CI/CD. Sometimes live sessions can slightly feel laggy, especially on real devices with lower network bandwidth.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser inconsistency and accessing real devices. It improves test accuracy and delivery speed, and integration with CI/CD pipelines allows automated testing when code is pushed.


    Computer Software

Flexible Test Management and Seamless Automation Integration

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
The most valuable part for me has been BrowserStack’s test case management capabilities, especially how straightforward it is to organize test cases in a clear, structured way. We can group scenarios logically, tailor the suite to our project’s needs, and set up test runs using either a specific selection of cases or the entire suite, depending on the scope of the release. That flexibility has made our regression planning and execution much smoother.

Another major benefit is how easily it integrates with our existing automated test suite, which helps us keep manual and automated testing aligned within a single workflow. Overall, the customization options and seamless integration have strengthened our test management process and made execution more efficient.
What do you dislike about the product?
So far, my experience with the product has been strong, and we haven’t run into any major functional issues. If I had to call out one area for improvement, it would be pricing flexibility for growing teams. As adoption of test case management expands across QA, development, and product teams, costs can scale quickly as more users come on board and usage needs increase. More flexible, team-based pricing tiers or better packaging for organizations that are expanding would make it easier to roll the tool out more broadly without running into budget concerns.
What problems is the product solving and how is that benefiting you?
Before using BrowserStack Test Management, we did not have a well-organized list of test cases, and during releases it was difficult to clearly track what had been tested and what was still pending. We also lacked visibility into execution status, such as how many test cases had passed, failed, or were not tested at all, so we had to rely mostly on our automation test runs for confidence. After implementation, we now have a structured and organized test case repository along with clear release-wise test runs. This gives us immediate visibility into pass, fail, and untested cases, helping the team quickly understand release readiness. The biggest benefit is that nothing gets missed during validation, which has made our release process more reliable and improved confidence before deployment.


    Meet P.

Making Cross-Browser QA Simple and Scalable.

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about BrowserStack is how easily it handles cross-browser and cross-device testing without needing to manage physical devices. It saves a lot of time in day-to-day QA work. The platform is simple to use and features like session recording, logs and screenshots really help in debugging issues quickly. It also works well with automation tools, which makes it easy to include in our testing workflow.
What do you dislike about the product?
One things I feel cound be improved is the learning curve for some of the advanced features, especially when setting up automation or exploring deeper capabilities. It takes a bit of time to get fully comfortable. Also, managing multiple sessions at once can sometimes feel a bit less streamlined than expected.
What problems is the product solving and how is that benefiting you?
BrowserStack mainly solves the challenge of testing across multiple browsers and real devices without needing to set up and maintain a physical device lab. This is a big benefit because it saves both time and infrastructure effort. For me, it makes testing faster and more efficient, especially when verifying compatibility issues. It also helps in quickly reproducing bugs on different environments, which improves overall testing quality and speeds up the release process.


    Ashilesh V.

Instant Access to Real iOS & Android Devices—A Testing Game-Changer

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
The absolute best part is the instant

access to real Android and iOS devices. Emulators and simulators are fine for early development, but they can't replicate real-world issues like battery drain, hardware-specific Ul glitches, or how an app handles actual touch gestures. Being able to pull up a specific iPhone or Pixel model in seconds without having to maintain a physical device lab is a massive game-changer for our team's accuracy.
What do you dislike about the product?
The pricing structure is definitely on the steeper side, especially for smaller teams or startups. It can feel like a big jump when you need to add more parallel sessions or move beyond the basic plans. Some advanced features are also locked behind higher-tier packages, which makes it hard to scale your testing as your project grows without a significant budget increase
What problems is the product solving and how is that benefiting you?
It solved our testing bottleneck. By using

BrowserStack's parallel testing, we can run our entire Selenium/Cypress suite across 10 different environments simultaneously. What used to take an entire afternoon now happens in 15 minutes. This has allowed us to move to a true CI/CD workflow where we can deploy updates multiple times a week without worrying that we missed a major bug."


    Murthi C.

Comprehensive Cross-Browser & Device Coverage with the Latest Versions

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
Testing coverage includes the latest browser versions and all supported portable devices.
What do you dislike about the product?
Occasionally, the required browser is slow to launch or does not open.
What problems is the product solving and how is that benefiting you?
I am not sure, they might be working on connectivity issues.
Adding latest versions will help us.


    Vasu G.

Flexible Cross-Platform Testing and Easy Integrations, but Pricing and Performance Lag

  • April 03, 2026
  • Review provided by G2

What do you like best about the product?
The freedom to test software across different types of operating systems and hardware, with an absolutely user-friendly UI and smooth integrations.
What do you dislike about the product?
Pricing is at the bit of higher side and there is a delay in performance
What problems is the product solving and how is that benefiting you?
The main being testing apps and checking for webpages if they work same on different type of devices