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    Sirish C.

Essential for Cross-Platform Testing, Needs Improved Peak Time Performance

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing our front-end web applications, both in web and mobile views. I appreciate its availability of different web browser - OS combinations and the wide variety of devices on the cloud device farm, which really helps validate our applications effectively. I like the availability of different web and mobile devices for use at all times. Newer features like Percy and accessibility testing tools are a great addition to our team's test coverage. Percy helps us identify visual issues (UX issues) on our application by comparing with stable reference images, reducing the effort needed to identify such issues manually. It was simple and straightforward to set up; I logged in to the platform and started using the devices/browsers right away.
What do you dislike about the product?
I see connection time out errors during peak usage hours. The overall experience also feels slower at that time. Some devices are also unavailable during those hours. These issues could be improved.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross platform, multi-browser testing. It offers various web browser-OS combinations and a wide variety of devices in the cloud, helping us validate applications effectively. Features like Percy and accessibility testing reduce manual effort by highlighting visual issues and ensuring our sites meet standards.


    Gambling & Casinos

Great Test Execution Videos, But Confusing Sections and a Steep UI for Newcomers

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Being able to launch automated tests on a device and have a detailed summary of the execution with the video.
What do you dislike about the product?
The names of the different sections are really not clear, I mistake them A LOT.
The UI is really not easy to understand as a newcomer or infrequent user.
The navigation on the phone when using it "manually" is kina slow and laggy
What problems is the product solving and how is that benefiting you?
We are able to test our app on a big range of device.


    Nirbhay K.

Low-Code Automation I Love

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Low code automation is the best tool in browser stack
What do you dislike about the product?
Nothing specifically, but certain limitations like login logout issue in Browser stack w low code automation app was frustrating
What problems is the product solving and how is that benefiting you?
Using BrowserStack LCA, our team is able to achieve maximum coverage in the least amount of time, with minimal effort required for test case development.


    Lila A.

Great for Presenting Cross-Device Journeys in BrowserStack

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
1) The range of devices and browsers available for testing. The journey is user friendly, simple and system works fast.
2) Accessibility scanning, easy to use was fast and I can test across browsers and devices this has been our main go to with European accessibility act and American disability acts coming in.
What do you dislike about the product?
1) I can't open in one go with two different browsers and devices on BrowserStack, for example - there are times I want to open apple and google (or Apple v Samsung) side by side to test the journey especially when presenting to stakeholders the journey.

2) As a new(ish) user who is only using Browserstack for a limited use case, I would like a tooltip or AI tool that will help me show in the tool the other uses I can use this system for.
What problems is the product solving and how is that benefiting you?
The main problems Browser Stack is solving as mentioned before was around accessibility scanning and UAT across browsers/devices


    Prashant D.

BrowserStack Makes Cross-Browser Testing Fast, Reliable, and Effortless

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is how easy it makes testing across different browsers and devices without needing to manage physical devices. It saves a lot of time and helps quickly identify issues that only appear on specific environments. The platform is reliable, easy to use, and fits well into everyday development and QA workflows.
What do you dislike about the product?
One thing I dislike about BrowserStack is that sometimes the sessions can feel a bit slow or laggy, especially when working with real devices. Also, there is less support for older devices so for an app developer its hard sometime to test. Also debugging through the remote environment can occasionally be less smooth compared to testing locally.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing applications across multiple browsers, operating systems, and real devices without needing to maintain that infrastructure locally. This benefits me by saving time, reducing setup effort, and making it much easier to catch compatibility issues early in the development and testing process, Also I have besin using it from last 4 months and its helps us a lot for my apps to test on different devices and catch early bugs


    Satchit Ananta W.

Efficient Cross-Device Testing, Needs Improved Load Times

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack significantly reduces testing time as I can use a single interface to test multiple devices. The user interface is pretty intuitive and there is a wide range of options to choose from.
What do you dislike about the product?
Loading of apps is not the most reliable. Sometimes it takes a long time for apps to load, especially on Android devices that aren't flagship-grade.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test my app on different devices and OS versions, which helps me find bugs specific to them. It significantly reduces testing time by allowing testing on multiple devices through a single interface.


    Adrian Clifton M.

Brilliant, Effective, and Easy to Use

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Brilliant effective and easy to use at all times!
What do you dislike about the product?
All good! nothing I can think of to say here.
What problems is the product solving and how is that benefiting you?
Helping us improve the number of leads and sales by improved UX.


    Computer Software

Clean, Familiar UI with Handy Test Case Organization

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The UI is clean and familiar. It has nice features to short and organize test cases. This will be a good interface with our mobile product testing.
What do you dislike about the product?
AI seems clunky and over reaching. I did not find clean reporting on the testing as we are doing it. Importing of test cases was a little more time consuming than expected. I was hopping for better integration with Jira.
What problems is the product solving and how is that benefiting you?
Using the AI to create test cases was nice. Great work with our mobile testing on BS.


    PRASANNA P.

Huge Potential with AI Capabilities, But Performance Hiccups

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack uses AI agents for generating both automation and manual test scripts by analyzing requirements. The self-healing feature is pretty beneficial because it automatically adjusts if locators change. It's helpful since my current application changes frequently. If a test script fails due to some locator change, it clearly shows why it's failing and identifies the new locator, providing the XPath. The initial setup of BrowserStack was quite straightforward.
What do you dislike about the product?
I have experienced slow performance and session disconnects with BrowserStack. Also, it has slow mobile loading and limited parallel testing capabilities.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-device and cross-browser testing. The AI agents help generate test scripts and adapt when locators change, which is great for my frequently changing application.


    Govind N.

AI powered Reliable and Scalable Platform for Cross-Browser Testing and Automation

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Browser stack eliminates the need for maintaining a device lab and integrates seamlessly with modern automation frameworks and CI/CD pipelines. Also maintaining and executing the test cases by browser stack is very easy and comfortable
What do you dislike about the product?
There are 2-3 points i would like to add here.
1. For AI generating test cases there are lots of test cases are created which are not even relevant to the story. so review time increase here which is again a time consuming job.
2. LCA is not available for mobile automation
What problems is the product solving and how is that benefiting you?
BrowserStack solves most of our challenges related to test execution, test creation, and automation. Below are a few key areas where it adds significant value:

1. Test Suite Management: Maintaining and executing test suites is very easy and efficient. It supports both regression testing and sprint-level test execution smoothly.

2. Automation Efficiency: Test automation runs very fast with minimal script maintenance, which helps improve overall testing productivity.

3. Wide Device Coverage: BrowserStack provides simulators and real-device environments for a wide range of devices and browsers, enabling us to test across multiple platforms without maintaining physical devices.