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3,225 reviews
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    Phil H.

Real Devices That Make Troubleshooting Easy with BrowserStack

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
This is truly a hardware device, not a simulator or emulator. Whenever I run into a device-specific issue, BrowserStack is the first—and usually the last—place I go to troubleshoot it.
What do you dislike about the product?
If I had to point to one drawback, I’d say performance is the only downside I’ve experienced when using BrowserStack.
What problems is the product solving and how is that benefiting you?
In my experience, the issues I run into are typically iOS-specific “quirks.”


    Justin B.

Effortless Testing with Complete Device Coverage

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack because of the vast number of devices it gives me access to. It's really easy to get new versions for testing, and the automation it provides is great. It ensures that my product works properly across all devices and allows me to do testing very quickly. I also found the initial setup to be very easy, with no issues at all.
What do you dislike about the product?
Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
I find BrowserStack makes it convenient to test quickly, iterate, and launch products faster. It ensures my product works properly across all devices, allowing quick testing with automation.


    Prashant M.

Efficient Mobile App Testing with Room for Improvement

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for mobile apps testing and automation. I like that it helps with device fragmentation by providing a variety of devices with different OS combinations. The parallel testing and testing queues are beneficial. I appreciate the APP-LIVE feature, as it allows me to test crash fixes on specific devices with specific OS versions. App Automate is another feature I value for running automation on a daily basis across a wide range of devices. The initial setup was good, with easy-to-understand documentation.
What do you dislike about the product?
Sometime devices get timeout and don't start smoothly which is one of the major issues I see.
What problems is the product solving and how is that benefiting you?
BrowserStack solves device fragmentation by providing access to various devices and OS combinations, enabling parallel testing. APP-LIVE helps test crash fixes on specific devices, while App Automate runs daily automation across a wide range of devices.


    Transportation/Trucking/Railroad

Plenty of Devices and Versions for Thorough Testing

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
It has a lot of devices and versions to test on
What do you dislike about the product?
Sometimes the logs are not very clear and it feels quite unorganized
What problems is the product solving and how is that benefiting you?
Its solving UI Test automation and testing on Android devices (I'm an iOS dev and dont have an Android to test the app developed by the Android team)


    Dawid W.

BrowserStack: A QA Game-Changer with Seamless Device Access

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I really like the AI integration in BrowserStack. The way they implemented it is genuinely useful, speeding up the process and sometimes suggesting or identifying problems that we might not have identified ourselves. I also appreciate the ease of accessing all kinds of devices and emulating not just their screen resolution but also different specificities. With device simulation, we now automate much more, covering whichever device the user has, thanks to BrowserStack. Additionally, being a cloud-based software, the setup was completely hassle-free.
What do you dislike about the product?
The software is developing quite fast and taking into account user feedback. No issues at this point.
What problems is the product solving and how is that benefiting you?
BrowserStack reduces the need for extensive QA staff and device maintenance, helps us find edge cases, speeds up processes with AI integration, and allows easy access to a variety of devices for testing.


    Rohit B.

Effortless Cross-Browser Testing with Minor Android Speed Hiccups

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for cross surface testing of our product, including different browsers and devices. I like the fast spin-up of new devices for testing and the fact that almost all variations are available. It's pretty easy to set up, and we can quickly see how our UI/UX will look on different Android and iOS devices without investing in buying new devices. Using BrowserStack ensures we know what our customers will see, allowing us to complete our development and QA in a very short span of time.
What do you dislike about the product?
Speed at which the device is getting used. We feel a bit of lag many times in using Android devices. Slow navigation, it always feels there is a lag or less memory on Android devices.
What problems is the product solving and how is that benefiting you?
BrowserStack lets us test UI/UX across devices without buying new ones, ensuring customer experience, speeding up Dev and QA with quick device spin-up.


    Bill M.

AI-Driven Testing, Easy to Use, but Licensing Confusing

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for test management and find it really helpful that it quickly creates test plans using their AI-driven test plan creation feature. I like that BrowserStack is easy to use and reasonably priced, which makes it accessible. The process of using AI to generate test plans from requirements is a real time-saver, and the initial setup was very easy.
What do you dislike about the product?
The licensing of everything in BrowserStack can be bewildering. Having better pricing options for SMB companies would help.
What problems is the product solving and how is that benefiting you?
BrowserStack helps us quickly create test plans using its AI-driven features, which is a real time-saver.


    Mauricio O.

Wide Device Coverage Makes Testing a Breeze

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I love testing on a wide range of devices.
What do you dislike about the product?
It’s becoming increasingly complex, and it doesn’t seem to offer a separate path for FED or QA individuals.
What problems is the product solving and how is that benefiting you?
Client support is helpful, especially when they notice something I don’t see.


    Brian C.

User-Friendly and Easy to Use

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
It is user-friendly and not difficult to use.
What do you dislike about the product?
Too many steps to login... It would be better if the login process is streamlined a bit.
What problems is the product solving and how is that benefiting you?
It helps me to easy demonstrate our customer how to use online banking.


    Higher Education

Browserstack Makes Testing Fast and Easy for Our Development Team

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like the functionality that Browserstack provides. It makes it easy for our development team to test quickly, spot issues, and identify what needs to be fixed.
What do you dislike about the product?
The only real downside I’ve noticed is that performance can be slow at times, although that may be related to our local environment.
What problems is the product solving and how is that benefiting you?
When our business team identifies issues on their websites, Browserstack helps us quickly pinpoint the cause and resolve the reported problems in a timely manner.