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3,275 reviews
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    Latoya B.

Exceptional Device and Browser Coverage That Streamlines UI Testing

  • May 17, 2026
  • Review provided by G2

What do you like best about the product?
The platform offers an exceptional range of the latest devices and browsers, which lets us run thorough UI testing without friction. It has significantly streamlined our validation process and gives me real confidence as a QA professional when I’m approving tickets. On top of that, the initial setup is very straightforward—nothing more than our standard credentials is needed to get started right away.
What do you dislike about the product?
The system can feel fairly slow at times, and it occasionally gets stuck when trying to open external links during a session. From a usability perspective, when viewing a web page across multiple layouts, there isn’t a straightforward way to close just one specific device so you can swap it out for a new one. Touch interactions could also use some tuning, since dragging left or right to navigate doesn’t always respond as smoothly or consistently as I’d expect.
What problems is the product solving and how is that benefiting you?
It fully addresses the challenge of cross-browser and cross-device fragmentation during UI validation. With instant, cloud-based access to a broad lineup of modern hardware and browser versions, it helps ensure our application stays free of visual and formatting issues, so I can pass deployment tickets with complete confidence.


    Neel P.

Smooth experience for building and testing real-world projects

  • May 17, 2026
  • Review provided by G2

What do you like best about the product?
The access to real device and browsers is a huge help, especially when testing responsive layouts and cross-browser compatibility. As someone working across the full stack, being able to quickly check how the frontend behaves on different devices without setting up emulators saves a lot of time. The interface is clean, and debugging tools like console logs and screenshots make it easy to spot issues.
What do you dislike about the product?
Honestly, not much to complain about. Occasionally there is a bit of lag during live sessions, and some popular devices can take time to load during peak hours, but nothing that has blocked my work. More flexible pricing for individual developers or smaller teams would be a nice addition.
What problems is the product solving and how is that benefiting you?
Overall, the experience has been smooth and reliable. It has made cross-browser and device testing much easier and faster, which directly helps in shipping cleaner builds. For our team, it has reduced the back-and-forth between development and QA, improved bug reporting, and helped catch issues early - which ultimately saves time during releases.


    Jaydeepkumar R.

Speeds up regression and improves test coverage

  • May 16, 2026
  • Review provided by G2

What do you like best about the product?
The biggest plus for me is the access to a wide range of real devices and browsers without having to maintain them in-house. Running Selenium scripts in parallel saves a lot of time during regression, and live testing helps catch issues that emulators usually miss. The debugging tools - logs, screenshots, and video recordings - make it much easier to share findings with developers. Integrations with Jira and CI tools also smoothly into our agile workflow.
What do you dislike about the product?
Occasional lag during live testing sessions can be frustrating, especially when trying to reproduce time-sensitive bugs. Some high-demand devices also get queued during peak hours, which slows things down. Pricing tends to add up quickly once you need more parallel sessions or advanced features.
What problems is the product solving and how is that benefiting you?
BrowserStack has become a key part of our testing process. It has reduced our dependency on a physical device lab, sped up regression cycles through parallel execution, and improved overall test coverage across browsers and devices. Big reporting is faster and more accurate thanks to the built-in debugging tools, which has improved collaboration between QA and development teams. Overall, it has helped us release with more confidence and shorter turnaround times.


    Alta W.

Real-Device Cloud Makes iOS and Android Testing Effortless

  • May 15, 2026
  • Review provided by G2

What do you like best about the product?
The real-device cloud has been a huge benefit for us, since it lets us do true validation on actual iOS and Android hardware without the hassle of maintaining a physical lab. It also helps catch those specific rendering and touch-behavior issues that emulators typically miss.
What do you dislike about the product?
There’s a slight delay when you first boot up a session or when you try to switch between different devices. It’s understandable since you’re connecting to actual physical hardware, but it can still feel a bit slow—especially when you’re in a hurry.
What problems is the product solving and how is that benefiting you?
It helps me tackle the complex challenge of verifying app performance across a fragmented mix of browsers and operating systems. By bringing everything together in a single cloud platform, it keeps my daily workflow faster, more streamlined, and better organized.


    Poojan B.

Solid cross-browser testing tool that saves us from maintaining our own device lab

  • May 15, 2026
  • Review provided by G2

What do you like best about the product?
The thing I appreciate most is that I don't have to worry about setting up physical device or virtual machine anymore. I can test our web app on actual iPhone, Samsung phones, and older browser versions within minutes. The Selenium integration is straightforward - I just point my existing scripts to their hub URL and they run on whatever browser/OS combo I need. Live testing is also useful when a developer says "it works on my machine" and I need to quickly check a specific Safari version or an older Android device. The debugging tools like video recordings, screenshots, and network logs help a lot when I need to share big evidence with the developer team.
What do you dislike about the product?
Sometimes the sessions feel slower compared to running tests locally, especially during peak hours. Mobile device sessions can lag a bit, which is frustrating when you are trying to reproduce a quick big. The pricing also gets steep when your team grows or when you need more parallel sessions for your CI pipeline. The UI for App Live can also feel a bit cluttered when you are switching between multiple devices.
What problems is the product solving and how is that benefiting you?
We don't need to maintain an in-house device lab anymore, which saves cost and time. Our team can run automated regression suites in parallel across multiple browsers, which has cut down our release testing time significantly. It also helps us catch browser-specific issues before production - things we'd otherwise miss because we mostly develop on Chrome. For client demos and bug verification on specific OS versions, it's been reliable. Overall, it fits well into our Agile cycles where we need quick feedback across environments.


    Khushi S.

Big Time-Saver for Cross-Browser Testing, but Sessions Load Slowly and It’s Pricey

  • May 14, 2026
  • Review provided by G2

What do you like best about the product?
It saves a lot of time when testing across different browsers and devices, and it doesn’t have that emulator-like behaviour.
What do you dislike about the product?
Session loading takes a little longer than I’d like, and the price is on the higher end.
What problems is the product solving and how is that benefiting you?
No more spinning up VMs just to test a bug. It lets me see how the app works on real devices and across different browsers.


    Pranshu A.

Fast, Efficient Real Device Testing—But Pricing May Challenge Startups

  • May 14, 2026
  • Review provided by G2

What do you like best about the product?
It's very fast,efficient and real device testing instead of simulators
What do you dislike about the product?
Pricing is on the higher side for small startups
What problems is the product solving and how is that benefiting you?
I can test apps and websites across multiple devices without my organization having to maintain a physical device lab.


    Sejal Z.

Solid Platform, became part of our daily workflow

  • May 14, 2026
  • Review provided by G2

What do you like best about the product?
What I appreciate most is how it has quietly become a default tool in our deployment checklist. Before pushing any release to staging, we do a quick BrowserStack pass - Chrome, Edge, Safari latest, one Android device, one iOS device - and it just works without any installation or configuration hassle.

The integration story is strong. We have connected it with our Azure DevOps pipeline for automated runs, and the reports come back with clear pass/fail per browsers. For .NET project with React frontends, this combo of automate plus pipeline integration has stabilised our release process a lot.

App live ks particularly useful when we ship hybrid apps. Being able to test on a real Pixel or Galaxy device without owning one is a big cost-saver for the team.
What do you dislike about the product?
Some honest issues - occasionally the device I want is busy and I have to wait or pick a similar model. For Indian-specific testing scenarios like UPI flows in apps or testing on commonly-used budget devices (Redmi, Realme variants), the device library could be expanded.
What problems is the product solving and how is that benefiting you?
Mainly two things - reducing the “works on my machine” problem and eliminating physical device dependency. Our team is distributed, so nobody has to courier a phone to another developer for testing anymore. We catch browser-specific JavaScript issues and CSS rendering problems early, which means fewer hotfixes after go-live. Overall, the confidence to deploy on a Friday evening has improved, and that itself says a lot.


    Mauricio R.

Easy Multi-Device Testing Without Physical Devices

  • May 13, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to test applications on multiple real devices and browsers in their dynamic interface, without needing to maintain a local infrastructure.
What do you dislike about the product?
Is its price, which can be high for small teams or heavy use. Additionally, performance can sometimes be slow or unstable during remote sessions, especially when testing on certain devices or under certain network conditions.
What problems is the product solving and how is that benefiting you?
Helps us simplify mobile application testing by allowing APK integrations and testing across multiple real devices without maintaining a physical device lab.


    khushbu K.

Finally stopped chasing phones around the office

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
Real device access is the killer feature. When a bug report says "only happens on iPhone 12 mini on iOS 16.4," I am testing on that exact setup in under a minute. No more maintaining a physical device lab, no more hunting for the right phone. Sharing sessions with teammates is also super easy, which has made debugging way more collaborative.
What do you dislike about the product?
Occasional wait for popular devices during peak hours, and sessions start times can feel slow sometimes. Minor stuff.
What problems is the product solving and how is that benefiting you?
Real device coverage without the overhead of owing and maintaining devices. Releases ship faster because QA isn't blocked waiting for hardware, and bugs get reproduced and fixed in the same sprint instead of dragging on.