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PostHog

PostHog

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External reviews

1,032 reviews
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    E-Learning

Feature-rich platform that could use simpler onboarding guides

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
I started using PostHog because of the free version and found the automatic tools that are immediately available and configured very useful. I was also interested in checking out the AI features. And session recording, which allows you to visually see how a user navigates between screens, seems very valuable since few platforms offer this.
What do you dislike about the product?
Well, I would like to see some guides, some simple guides, because I think PostHog is very large and has a lot of functionality that many people don't understand. And if there were some guides that you could do in a minute a day, a minute an hour — that is, short, brief, but clear — to go through, that would be super.
What problems is the product solving and how is that benefiting you?
I use PostHog for traffic analysis to understand how many people use my site and what problems I have on my site that need to be fixed from an SEO and marketing perspective.


    Yash R.

Effortless Analytics Setup with Intuitive UI

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I like that PostHog makes it extremely easy to enable analytics by just adding a single file file. The onboarding process is one of the best I have seen, as it doesn't require switching between multiple windows and gives API keys directly in the onboarding flow. I also appreciate how intuitive the UI is and the value of user recordings for my use case. The feature of being able to quickly verify integrations and the simplicity of adding analytics are really beneficial. Switching from Google Analytics to PostHog was a relief because PostHog is more intuitive and offers a smoother experience.
What do you dislike about the product?
I think the dashboard could be improved. There could be a more discoverable question mark icon which explains the entire chart for my specific app. Many times the titles are not directly very intuitive. Another thing is the onboarding could include a step that allows you to track custom objects, like whether the user is disabling a feature flag or not. Also, in the onboarding, there could be a copy button that allows you to directly provide the step to cloud code, removing the manual copying and pasting of code snippets.
What problems is the product solving and how is that benefiting you?
I find PostHog provides a quick and easy way to enable analytics on my website, track user flows, and avoid complex backend tracking. The user recording feature helps me see how the platform is used and spot any issues.


    Jakub A.

Effortless Setup and Insightful UI

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I love the UI of PostHog and also love that it allows me to see what others are experiencing. It's valuable because otherwise, I wouldn't be able to see other perspectives. The initial setup of PostHog was super easy.
What do you dislike about the product?
There are errors on the platform, and some buttons are obsolete.
What problems is the product solving and how is that benefiting you?
I use PostHog for session replay and UI/UX improvements, helping fix platform errors and obsolete buttons. I love seeing others' experiences, gaining different perspectives.


    Computer Software

Comprehensive Product Analytics for Bootstrap-Stage Teams

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
PostHog provides powerful analytics without requiring enterprise-level infrastructure. The self-serve setup means we could start tracking user behavior immediately. For a small team building multiple B2B SaaS products, having one analytics platform that scales with us is valuable.
What do you dislike about the product?
Dashboard organization could be more intuitive. Getting the right metrics visible at a glance requires trial and error with the interface. For quick product decisions, we're still figuring out how to structure dashboards so key signals surface without digging through multiple views.
What problems is the product solving and how is that benefiting you?
We needed consolidated product analytics without enterprise pricing or complex implementation. PostHog gives us user behavior data, feature usage tracking, and funnel analysis in one place. This means faster iteration on product decisions because we're not waiting on engineers to pull data or paying for multiple tools. For a two-person team managing several products, this operational efficiency is critical.


    Shunsuke A.

Exceptionally Easy to Use

  • December 04, 2025
  • Review provided by G2

What do you like best about the product?
PostHog's ease of use, easy setup, and detailed user data is what I like best about PostHog.
What do you dislike about the product?
So far, I haven't run into anything that I dislike about PostHog.
What problems is the product solving and how is that benefiting you?
PostHog has helped me solve user retention issues. By installing it to a SaaS that I created, I can see what users are most interested in/not interested in, and can adjust UI/UX accordingly.


    Thomas B.

Complete Features and Efficiency at the Ready

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
The wide range of available features allows them to be combined effectively. The setup is very simple. I use this tool daily to check the statistics, which helps me improve my products. And its low cost
What do you dislike about the product?
At first, it may seem complicated due to the number of features, but you get used to it quickly.
What problems is the product solving and how is that benefiting you?
I mainly use it for product analysis to understand how users interact with my applications (tracking trends and events). I also use session replays a lot to identify bugs or user experience (UX) issues, as well as funnels to optimize my conversion rates.


    Jacques M.

Essential Analytics with Generous Features

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
I use PostHog to gain insights into user analytics for my SaaS products, which I find incredibly useful. One of the standout features of PostHog is its session replays tool that allows me to visually observe user interactions within my application, providing clear insights into user behavior. Additionally, I appreciate how easy it is to filter sessions to focus on specific users or pages, which adds significant value to my analysis process. The SQL feature is another highlight, enabling me to extract detailed user data through simple programming, and the integration of AI to assist in writing queries enhances the ease of data analysis. I also find the generous free tier incredibly beneficial as it helps manage costs for early-stage products. The simple interface of PostHog facilitates straightforward navigation, significantly improving the usability experience. The initial setup was a breeze, thanks to the excellent documentation, interactive guides, and the remarkable AI CLI tool that streamlines the installation process. Wrapped up with the ability to overcome issues posed by ad blockers via a proxying feature, the cost-effectiveness and comprehensive feature set led me to switch from other analytics tools like Hotjar and Microsoft Clarity.
What do you dislike about the product?
Sometimes the session replays tool is slow and glitchy. Additionally, the filtering is not intuitive, making it difficult to discern which filter name corresponds to which data point. I am also unable to use the heatmaps feature for apps behind authentication, although I am aware that this feature is still in beta.
What problems is the product solving and how is that benefiting you?
I use PostHog to track user analytics with a simple interface, saving on high costs with its free tier. The session replays and SQL features provide deep insights into user behavior, enhancing my app's usability.


    Zeeshan D.

All-in-One Solution with Outstanding Performance and Versatile Features

  • December 01, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is its all-in-one design and dependable performance. The session replay feature is especially valuable for us, but it's also great to have access to feature flags and workflows. Knowing these additional tools are available adds to the overall usefulness of the product.
What do you dislike about the product?
I don't have any complaints about the product as of now.
What problems is the product solving and how is that benefiting you?
Understanding how users engage with our product is the main challenge that PostHog has helped us address. Thanks to this tool, we are now able to make more informed decisions regarding our UI and UX.


    Mattéo L.

Quick to Install, Versatile but Heavy Interface

  • November 30, 2025
  • Review provided by G2

What do you like best about the product?
I love the result presentation interfaces of PostHog; they are really very clean and offer great freedom, allowing the creation of custom dashboards somewhat like Notion. I particularly appreciated the simplicity of installation on my React project, which took less than 5 minutes, and I was able to see results immediately, which is very convenient for sharing with clients, including those who are not tech-savvy. The integration is also quite good, with many useful features for easy interaction. PostHog allows us to build our own charts with total freedom in their layout and in the choice of axes, which facilitates the customization of data presentations. Moreover, the numerous templates offered provide great starting blocks for quickly creating attractive visuals.
What do you dislike about the product?
The PostHog interface is considered quite heavy, particularly the dashboard which seems overloaded with information. This can make it difficult to get started and might especially intimidate non-technical customers at first, as the interface can appear quite complex to understand. Fortunately, the use of the recently installed PostHog AI helps navigate the interface, which is an advantage.
What problems is the product solving and how is that benefiting you?
I use PostHog to track the statistics of our sites, obtain KPIs, and understand user behavior easily thanks to its simple installation.


    Vincent T.

Simplifies Cookie-Less Analytics, Needs Dashboard Improvement

  • November 29, 2025
  • Review provided by G2

What do you like best about the product?
I love the cookie-less feature of PostHog because it allows us to collect web analytics without showing a cookie banner, which significantly enhances the user experience on our website. This feature is particularly important to me as it centralizes our data efficiently without compromising on the quality of analytics we gather. Additionally, I appreciate the heat map tool within PostHog. This feature has been instrumental for us, allowing us to visualize user interactions effectively and strategically focus attention where it's needed most. It has even eliminated the need for us to use Hotjar, exemplifying PostHog's capability as a comprehensive analytics tool that simplifies our analytics process while providing in-depth insights.
What do you dislike about the product?
I would like to see the dashboard somewhat simpler, or at least better organized. The landing page doesn't help us, we have to navigate to dashboards > media dashboard or directly to the web analytics.
What problems is the product solving and how is that benefiting you?
I use PostHog to centralize data and collect cookie-less web analytics. The heat map feature helps focus attention effectively, eliminating the need for a separate tool like Hotjar.