OneSignal

What do you like best about the product?

OneSignal has significantly supported us in managing emails, SMS, push notifications among others and they all work in a single app
The implementation of OneSignal has been efficient, with well documented APIs and SDKs
OneSignal operates in multiple gadgets, including Android, IOS, web and desktop applications
The program has versatile audience segmentation and this helps us to have targeted content for specific campaigns
OneSignal offers reliable and timely driver notifications, snd this even handles many users at scale
The dashboard is simplified, allowing us to create marketing content and deliver it to the specific audience
The app captures customer journey, where it helps us improve on how we run our engagement
OneSignal runs real time analytics on the interaction that our content has with the customers

What do you dislike about the product?

Mastering advanced automation and segmentation features for OneSignal is a complex task that needs time
The interface for this application feels overwhelming and crowded and this needs some serious attention
The dashboard lacks flexibility that can helps us get personalized reports

What problems is the product solving and how is that benefiting you?

OneSignal has largely helped us to send push push notifications seamlessly, in multiple places from a single point
The program has consistently improved the level of engagement we have with our clients and it even allows personalized chats or communication
We establish re-engagement campaigns from this app, where dormant conversations are resumed
OneSignal offers a centralized platform that ensures emails, push notifications and SMS are handled appropriately
We create and distribute targeted communications to our customers and this happens based on audience segmentation and user behavior
We use OneSignal to measure the campaigns effectiveness and this includes a brilliant analytical approach

What do you like best about the product?

The dashboard is incredibly intuitive, making it easy to setup campaigns in a matter of minutes

What do you dislike about the product?

Analytics could be more detailed, for tracking long-term user behaviour

What problems is the product solving and how is that benefiting you?

It simplifies our audience engagement strategy, saving us hours of work

What do you like best about the product?

For people tight on budget, but in need of reliable push notification tool, onesignal's free plan is the starting point

What do you dislike about the product?

Nothing, everything is super easy and intuitive

What problems is the product solving and how is that benefiting you?

After testing a few competitor tools, similar to onesignal, its clear that onesignal's campaigns convert best.

What do you like best about the product?

Super generous free plan, scalability, easy setup and superb reliability.

What do you dislike about the product?

There is nothing to dislike as everything works perfectly

What problems is the product solving and how is that benefiting you?

Before using OneSignal, and after setting it up it's really noticeable how major difference there is when you use a reliable push notification tool

What do you like best about the product?

It provides very effective push notifications.

What do you dislike about the product?

Nothing, really. At all. Maybe some features are cluttered thats all.

What problems is the product solving and how is that benefiting you?

Having a reliable push notification tool

What do you like best about the product?

Honestly setting up onesignal was the best idea in our marketing journey so far. it helped us create super efficient campaigns.

What do you dislike about the product?

Slow customer support is really thing that onesignal team could work out.

What problems is the product solving and how is that benefiting you?

Main problem was to have efficient tool to capture more newsletter and push notification subscribers.

What do you like best about the product?

There are many good aspects about onesignal and it's features, so its hard to point out one that stands out.

What do you dislike about the product?

The only flaw of onesignal is the fact that AI chat agent welcomes you before real person. And it might take some time to get answer.

What problems is the product solving and how is that benefiting you?

Mainly onesignal helped us establish strong bonds and strong relationship with our existing customers and also to capture some new ones.

What do you like best about the product?

Notifications go out reliably, the analytics dashboard shows useful data once you find it

What do you dislike about the product?

The onboarding is confusing for someone new to SaaS tools, had to look up documentation for basic setup

What problems is the product solving and how is that benefiting you?

Automated client updates for our IT consulting workflows, saves time on manual outreach

What do you like best about the product?

Push notifications actually land in real time, the segmentation is powerful once you learn it

What do you dislike about the product?

The UI feels cluttered, some features are buried too deep in the menu

What problems is the product solving and how is that benefiting you?

Keeping clients informed about infrastructure updates and system changes automatically

What do you like best about the product?

The push notification delivery is reliable and the dashboard gives a solid overview once you get used to it

What do you dislike about the product?

The setup process for a SaaS product was more technical than expected, took longer than it should. The UI is a bit clunky too

What problems is the product solving and how is that benefiting you?

Keeping our clients updated about new features and product announcements automatically