Nexthink Infinity Platform
Nexthink SAExternal reviews
400 reviews
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It is a great product and helpful to all teams in many company
What do you like best about the product?
remote action, many tools in Nexthink easy to use
lite and easy very good
lite and easy very good
What do you dislike about the product?
no think till now i think it is very easy to use and have many option
What problems is the product solving and how is that benefiting you?
many problems solved by Nexthink
Digital Asset,location , tips and more
Digital Asset,location , tips and more
Nexthink what else?
What do you like best about the product?
As a DBA Admin and Web lover, it's a real pleasure to use Nexthink in my day-to-day. Very useful and simple to check events and present data with beautiful insights
What do you dislike about the product?
Nothing special for the moment. Keep it simple is the key...
What problems is the product solving and how is that benefiting you?
We've never had a tool that allows us to see in real time what the user feels, whether with their physical hardware or our applications. Now it's done!
A must have tool for Group IT
What do you like best about the product?
The tool always has something that will help you to find out what is wrong and helps to solve it.
What do you dislike about the product?
The connectivity and configuration of the On Primse is difficult.
What problems is the product solving and how is that benefiting you?
Boot and login issues, Network issues, Machines issue,
Getting into the know of your real environment
What do you like best about the product?
To have all relevant information available in one place - and that in nearly realtime. If you some information should be missing there's for sure a remote action available that provides this information or you can even write one yourself.
What do you dislike about the product?
Currently it is clearly visible that the product is in the middel of the transition to a cloud native tool and therefore some known functionality is missing. With the current speed of development this transition won't take long until feature parity.
What problems is the product solving and how is that benefiting you?
Seing is beleiving. When nexthink shows you something, you can be sure that this is what you have out there in the wild. nexthink allows us to track reliably what is being rolled out to our environment through other tools.
Great tool to enhance Digital Experience.
What do you like best about the product?
Comprehensive features and a continuous improvement plan bring in elements that help manage the endpoints. A robust integration platform is also the best.
What do you dislike about the product?
Some features should allow customization. Every organization's needs will be different. Such customization helps to tailor the tool as per needs.
What problems is the product solving and how is that benefiting you?
Most of the daily issues that arises in a device is solved and we are saving man hours and cost.
Quick, efficient & accurate discovery & investigation tool for organizational devices
What do you like best about the product?
Proactive action on devices
Automatic script running feature
Saves cost & time in solving issues
Provides detailed info. for devices
Run Campaigns
Automatic script running feature
Saves cost & time in solving issues
Provides detailed info. for devices
Run Campaigns
What do you dislike about the product?
Campaigns can't be broadcast in both Arabic & English in the same campaign
Limited Remote Actions
Limited Remote Actions
What problems is the product solving and how is that benefiting you?
Monitor & take remote action proactively..
Nexthink Device Experience Management Experience
What do you like best about the product?
Nexthink has been incredibly helpful in approaching our technology problems. We are able to make informed decisions on where we can make improvements. The tool has been vital to our lifecycle management. Chelsea Pirente!
What do you dislike about the product?
The only thing that I dislike about Nexthink is the implementation of remote actions on our end. This is less about Nexthink and more our environment.
What problems is the product solving and how is that benefiting you?
Nexthink is greatly helping our implementation of Windows 11. The platform is also vital in better approaching our lifecycle management.
Easy to use service and a great partnership!
What do you like best about the product?
Nexthink took us from a traditional IT point of view to a more dynamic and functional point of view. From SLAs to XLAs, from cookie-cutter IT decisions to decisions that focus on up-leveling user experience, with the help of Nexthink, we make valuable data-driven decisions faster.
We love that we can see what's going on with devices through hard and soft data points!
We love that we can see what's going on with devices through hard and soft data points!
What do you dislike about the product?
The downside of using Nexthink is that it provides so many new areas to focus on within IT. The visibility alone is enough to make your head spin. So unless you point yourself in a direction, you could be overwhelmed with how much information you have.
What problems is the product solving and how is that benefiting you?
Nexthink is helping us solve visibility into the experience of applications, collaboration tools, and device performance. They also allow us to engage with employees without interrupting their workflow through low-key notifications and surveys. They are also helping us automate complex service desk workflows.
Nexthink Review as an amazing product
What do you like best about the product?
Live Monitoring of IT Devices
Create Investigations, run reports, send alerts, do remote actions
Help in finding the device details
Create Investigations, run reports, send alerts, do remote actions
Help in finding the device details
What do you dislike about the product?
I ddint find anything negative.
Nexthink is helping us in every way
Nexthink is helping us in every way
What problems is the product solving and how is that benefiting you?
Nexthink is helping us to proactively look out for issues and helping to resolve them before affecting user.
Proactive Managment and Analyzing
What do you like best about the product?
Proactive Analysing and the ability to fix issues before it happens. as well as remote actions that can be used to not disturb the end user. also the campaigns where you can get the feedback of end users about anything. the implementation is easy. Support is always there. and the latest features of integrating with other services is much easier now. It's used by all IT Support Engineers to help get all the information required in the device.
What do you dislike about the product?
Only if there was a way to find all the devices without the agent installed in them. Also we cannot retrieve data from two different tables in NQL.
What problems is the product solving and how is that benefiting you?
- Keeping the employees' productivity as high as possible by eliminating device issues.
- Tracking the applications licenses in the organization to reduce the costs and monitor the usage of these licenses.
- Checking the devices' compliance and ensuring the machines are complied with.
- Being proactive and fix issues before it impact the user.
- Getting feedback from the users to improve the quality of service.
- Tracking the applications licenses in the organization to reduce the costs and monitor the usage of these licenses.
- Checking the devices' compliance and ensuring the machines are complied with.
- Being proactive and fix issues before it impact the user.
- Getting feedback from the users to improve the quality of service.
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