Easy to Use and Deploy—Changes Live in Minutes
What do you like best about the product?
It’s so easy to use and deploy. I like that we can get requests and deploy changes within minutes.
What do you dislike about the product?
This isn’t really about Jamf. We have slow WiFi and network, so we are constantly dealing with computers and check in times.
What problems is the product solving and how is that benefiting you?
It’s helping me manage Macs. We get requests to do x and y. In most cases, Jamf can do it.
Efficient Device Management with User-Centric Features
What do you like best about the product?
I really like the return to service workflow with Jamf, especially for our flex staff nurses. I believe Jamf understands customers' needs and will pivot and make changes specific to workflows efficiently. Unlike other MDM manufacturers like Microsoft and Workspace ONE, Jamf doesn't take a very long time to implement changes. The integration with our shared iPhone management, Microsoft Teams, and the use of the return to service app along with Jamf Setup have addressed the problem of shared devices effectively. The process of nurses taking devices off the charger, logging into Jamf setup, setting a passcode, and then resetting the phone by tapping the return to service app at the end of their shifts ensures the device is ready for the next user. Without this workflow, I don't think we could provide the same number of applications to the nurses. I recently started using Jamf Mobile Assist to incorporate a QR code in our shared device workflow, which helps if a nurse forgets to sign out, as it can send the return to service by scanning the device's unique QR code.
What do you dislike about the product?
I think reporting capabilities could be improved. It would be great to have a radio button next to a configuration profile in the devices list view to be able to remove it on demand, and the same with an app, rather than using an exception or an exclusion in a smart group.
What problems is the product solving and how is that benefiting you?
Jamf solves the problem of managing shared iPhones by allowing our nurses to log in, use the devices, and reset them for the next user with the return to service app, enabling us to offer more applications.
Very Secure, Reliable Uptime, and Great Support
What do you like best about the product?
its very secure and does the job well. Its downtime and support is also very good. Impressive
What do you dislike about the product?
its feels very secure and i like the support offered.
What problems is the product solving and how is that benefiting you?
Secure connection to our org employees
Simple UI, Smooth Microsoft Integration, and Easy Deployment with Jamf
What do you like best about the product?
The UI is very simple. It integrates really well with Microsoft (we use CA policies). Pricing is a little high compared to other MDMs but their support and overall familiarity among other Mac admins makes it easy to deploy / get help on if you're stuck. Jamf Connect is a great tool if you need password sync of local account with user's work account.
What do you dislike about the product?
Bringing new features used to be an issue but with Blueprints this has become better as it brings new policies Apple brings quicker. Overall pricing could be better but thankfully we've been able to convince leadership to use Jamf.
What problems is the product solving and how is that benefiting you?
Managing our devices has become very simple for us. We're able to quickly deploy or lock down settings on our end for a smooth end user experience.
Fast, Consistent Hardware Deployments with Jamf
What do you like best about the product?
It enables me to deploy hardware to end users quickly and consistently.
What do you dislike about the product?
Very little! I haven’t come across any instances where Jamf has gotten in the way
What problems is the product solving and how is that benefiting you?
Streamlining the deployment process for Macs and mobile devices
Effortless Device Management with Security
What do you like best about the product?
I appreciate that Jamf offers easy management of devices and combines both security and management in one place, which makes things much simpler. The initial setup was very easy, and as a consultant, this is incredibly beneficial for my customers ranging from 50 devices to thousands.
What do you dislike about the product?
Naming a Mac computer during pre-stage enrollment. Other vendors have this feature.
What problems is the product solving and how is that benefiting you?
I find Jamf allows easy management of devices in one place, combining security and management features effectively.
Simple UI and Strong Enterprise Catalog with Smooth Jamf Onboarding
What do you like best about the product?
Simple UI and great enterprise catalog. Integration with Jamf setup manager for a great onboarding experience as well.
What do you dislike about the product?
Below are pain points.
Upgrade with self service plus and updates been very painful.
To many portals to logon with lack of SSO integration.
No automation with Intune registration for partner compliance.
What problems is the product solving and how is that benefiting you?
Hoping multi admin approval will be a thing so admins can delete to many devices at once.
Hoping better version control with self service plus is on the road map.
Automation has transformed app deployment and security policies for large Mac environments
What is our primary use case?
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac also provides the best feature for catalog and we can integrate ABM for VPP. I have deployed 90% of applications in my organization within this feature without doing the packaging. Apart from 10%, I have created other packages for applications that are not available in Jamf for Mac. For example, the clients need Zscaler, which is available but requires changes for first deployment, so I created the package for Zscaler. Most of the applications are done with packaging.
What is most valuable?
Jamf for Mac has two features recently added: compliance and blueprint. I love the Jamf for Mac catalog very much because most of the third-party applications can be easily upgraded without doing any packaging. One of the greatest features is the one for software updates. I am not getting any issues with macOS updates, patches, or upgrades.
For security enforcement, one or two years ago I was seeking to provide AirDrop access for single or multiple users. Blueprint helped me greatly to create a single profile, and we can easily provide the access that is required for AirDrop, USB, and iCloud as well. Blueprint is a great feature.
For zero-touch, I have integrated with ABM. Most of the devices we are purchasing from Apple. We have a few vendors, and we have integrated and deployed most of the applications during the first setup to enroll the devices with zero-touch.
What needs improvement?
I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment. I believe this is not currently possible. For that kind of issue, I have created a policy and provided the feature so that devices can be enrolled without putting any credentials from the self-service.
My first recommendation is to add the ability to join the system to domain during the enrollment process. Another big issue for us is that when I have updated macOS from the software update, I cannot see the progress of how many systems are going to install for macOS. For example, after I have updated macOS from the software update after creating a smart group, I cannot see the progress. To get the progress, I need to manually open the inventory of every device and check the history.
For how long have I used the solution?
I have around 10 years of experience with Jamf for Mac.
What other advice do I have?
I have good experience with Jamf for Mac and JumpCloud.
For zero-touch, I have integrated with ABM. I recommended a feature that is missing for zero-touch. In my last client engagement, they asked whether we can add the system to domain within the enrollment.
It is a great feature. We can integrate Jamf for Mac with many platforms such as Intune, Okta, and JumpCloud as well for SSO.
I rate Jamf for Mac an eight. JumpCloud, if you ask about JumpCloud, I would rate it a five. If you have a small business, you can use JumpCloud because it provides limited features. However, if you have around 5,000 or 10,000 to 20,000 users, Jamf for Mac is a good fit for Apple devices. I rate this product an eight out of ten.
Efficient for Apple, Lacks Cross-Platform Support
What do you like best about the product?
I like the ease of Jamf's interface. Its GUI makes identifying endpoints very easy and allows me to see what deployments are made on each device. This simplifies managing our Apple devices and makes the whole process more efficient.
What do you dislike about the product?
It's mostly focused on Mac and iOS. It would be more helpful if it supported Windows, Android, and other mobile platforms.
What problems is the product solving and how is that benefiting you?
Jamf solves inventory management and software deployment for our Apple and macOS devices.
Great way for managing lots of devices- laptops, desktops and iOS products
What do you like best about the product?
Overall very intuitive, easy to move around, to create configuration profiles, and good management tools for remote "hands-off" options
What do you dislike about the product?
Sometimes it's a little laggy and the sync isn't as fast as I'd like, so the changes aren't immediate
What problems is the product solving and how is that benefiting you?
Just an easy way to manage a large deployment across multiple sites