Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
352 reviews
from
External reviews are not included in the AWS star rating for the product.
Crossbeam Scales Partner Support Without Scaling Team Costs
What do you like best about the product?
We have thousands of partners and no efficient way to support them all directly with partner coverage. Crossbeam gives us the ability to scale partner support to our sellers without scaling the cost of the partner team
What do you dislike about the product?
Not everyone is on Crossbeam yet but the team there has made it easy to get their data into our systems, provide free accounts and even upgrades for our partners, and support partners that want to lean in.
What problems is the product solving and how is that benefiting you?
1. Unruly account mapping processes that were not scaling, not timely and not actionable
2. Puts all partner data in one spot
3. Allows us to integrate with our current toolset to bring partner signals to our sellers in an efficient way.
2. Puts all partner data in one spot
3. Allows us to integrate with our current toolset to bring partner signals to our sellers in an efficient way.
Great Prospect Contact Info That Speeds Up Outreach
What do you like best about the product?
contact info for prospects is nice feature
What do you dislike about the product?
need more notes or in sites about the companies
What problems is the product solving and how is that benefiting you?
who I showed be newtorking with
Trustworthy, Confidential Partner Collaboration That Powers Co-Selling
What do you like best about the product?
Crossbeam gives me the ability to collaborate with partners in a trustworthy and confidential way, allowing me to better co-sell and co-service new business opportunities as well as existing customers.
What do you dislike about the product?
There are times when I find it challenging to access multi-party information directly inside of Crossbeam; however, given the CRM integration, I'm still able to find this information pretty easily.
What problems is the product solving and how is that benefiting you?
Historically, when engaging with new partners, it was challenging to try to find overlapping customers to find use cases as well as potential co-marketing or co-selling opportunities. Now that I have access to Crossbeam, it's much easier for us to identify opportunities to work with new and existing partners.
Clean, Easy UI That Makes Partnership Evaluation Simple
What do you like best about the product?
I’ve been using Crossbeam for five years now, and I’ve consistently found the UI to be clean and easy to navigate. It’s been especially helpful for evaluating the potential success of a partnership by showing how many customers we have in common or what markets we could potentially be successful in together.
What do you dislike about the product?
It’s not a huge deal, but I wish I could pull up a list of all my partners who are on Crossbeam and add them from there, instead of having to search for each one individually.
What problems is the product solving and how is that benefiting you?
Crossbeam helps me evaluate potential partnerships and quickly see whether what we can do together will be valuable for each other’s customers.
Solves a Big Problem and Speeds Up Our Workflow
What do you like best about the product?
Solves a big problem that otherwise is slow
What do you dislike about the product?
Slow at times when trying to sync datapoints
What problems is the product solving and how is that benefiting you?
Overlap analysis with I ur partners saves us so much time
Crucial Account Mapping and a Powerful Salesforce Crossbeam Co-Pilot Widget
What do you like best about the product?
The account-mapping capabilities, along with the Salesforce Crossbeam co-pilot widget, are crucial.
What do you dislike about the product?
The export management is a bit tough to navigate and also would be helpful to have a real-time counter on export counts.
What problems is the product solving and how is that benefiting you?
Account mapping to drive partner sourced revenue via understanding our partners customer bases and open opportunities.
Constant Product Releases and Exceptional Support from Crossbeam
What do you like best about the product?
Crossbeam has an amazingly consistent product release schedule, and they’re constantly iterating and improving the product to make it better. What I really appreciate most, though, is the support and account management teams. Everyone I’ve interacted with at Crossbeam has been ready and willing to go above and beyond expectations—especially our AM, Marcello.
What do you dislike about the product?
Crossbeam’s methodology is intentionally simple, which is ideal, and the service levels are very high. I also appreciate that new features are being released constantly. That said, I find that users can be apprehensive about really pushing partners to adopt Crossbeam because they don’t know where to start. There are great insights available, but there’s a bit of a learning curve when it comes to understanding how to get the most out of the tool. New tools like Deal Navigator, as well as the AI integrations via MSP servers, should resolve that issue.
What problems is the product solving and how is that benefiting you?
Crossbeam solves the problem of having little to no visibility into which partner accounts overlap (or are greenfield) and how naming conventions can be inconsistent across lists. It also helps us cut down on the number of spreadsheets being passed around by providing a single, universally visible place to view shared lists, work from the same source of truth, and mine mutual overlaps for opportunities.
Automated Account Mapping That Unlocks New Co‑Sell Opportunities
What do you like best about the product?
Crossbeam’s automated account mapping instantly shows which of your accounts overlap with your partners’ customers and prospects. This means you uncover new co‑sell and co‑market opportunities that would otherwise stay hidden.
What do you dislike about the product?
Crossbeam’s value depends heavily on whether your partners also use it and share data. If they aren’t active or willing participants, the platform’s insights and account mapping capabilities become limited.
What problems is the product solving and how is that benefiting you?
Crossbeam enables secure, privacy‑preserving account mapping so two companies can compare data without revealing sensitive information.
Opens New Partner Conversations and Shared Account Opportunities
What do you like best about the product?
It is a way for our field sellers to start conversations with partners about accounts we have in common. Opens up opportunities that were not there before
What do you dislike about the product?
It is just one more tool in a massive tool belt that our salesforce uses. So awareness is a little hard to compete for sometimes.
What problems is the product solving and how is that benefiting you?
Helping us understand where we can uncover co-selling opportunities. I believe it is a competitive advantage over T and Vz, potentially
The Easiest Way to Map Partner Accounts
What do you like best about the product?
It’s the easiest way to map accounts with partners and quickly identify which accounts to prioritize.
What do you dislike about the product?
I don’t like the new account mapping feature. I don’t find it very helpful, since on the partner’s side you can’t filter by owner or the owner’s manager.
What problems is the product solving and how is that benefiting you?
It helps me identify which AEs I should work with most on specific accounts, and quickly spot any overlap between us and our partners.
showing 41 - 50