Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
352 reviews
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External reviews are not included in the AWS star rating for the product.
Essential tool for every integration partnership team!
What do you like best about the product?
Before Crossbeam, you must put together many different spreadsheets to determine who your mutual customers are with your tech partners. Crossbeam allows you to do this instantenously while allowing you to decide the amount of data to share with your partner. An evolutionary tool with a great support/success team
What do you dislike about the product?
Nothing that stands out for me to include in this review.
What problems is the product solving and how is that benefiting you?
Identifying tech partners we should be working closely with due to the number of mutual customers.
great software, easy to use
What do you like best about the product?
I love being able to use Crossbeam for account mapping with partners. It gives us a starting point to understand which introductions we should prioritize. The salesforce integration is powerful for getting sales/success teams to loop in partners when it makes sense.
What do you dislike about the product?
Not many things I dislike. I wish it was a little easier to modify reports and highlight rows/add a column for notes because I generally have to export the data to google sheets so I can manipulate the format and collaborate with partners.
What problems is the product solving and how is that benefiting you?
Crossbeam is helping me account map with partners so we can make introductions for each other. It helps me be more productive instead of having to dig into my CRM data.
The easiest way to get a clear snapshot of your account overlaps
What do you like best about the product?
the table they provide at the top level is by far the simplest way I have seen to display the opportunities you have with a potential partner and be able to explain this clearly to internal teams. At a glance you can see exactly where the opportunities are and if there are any quick wins and synergies between your businesses.
What do you dislike about the product?
the updates feed is overwhelming without any kind of prioritisation to what is shown first. It would be better if this only showed when a partners prospect became their customer or when you added a prospect that was already a partners customer
What problems is the product solving and how is that benefiting you?
Crossbeam helps us to maximise the impacts of our go to market strategies by identifying where there may already be brand recognition and need and creating the audience lists for you in the reports.
We can also assess whether a partner is a good fit by these metrics before we invest in marketing support.
We can also assess whether a partner is a good fit by these metrics before we invest in marketing support.
Supercharge your partnerships!
What do you like best about the product?
I really appreciate the transparency that Crossbeam allows when engaging new potential partners. In addition, it can do incredible things on account mapping.
What do you dislike about the product?
I'd like to see Crossbeam to continue building out the ROI for partner teams to better quantify its impact on the business. This can be seen with Sales Edge, but this will be a playbook for years to come.
What problems is the product solving and how is that benefiting you?
Crossbeam helps us with account mapping, targeted marketing, forecasting partner sales and creating detailed business plans. It really helps signal the sales org for unique partner plays that can accelerate the deal cycle.
Sparks conversations leading to more potential business.
What do you like best about the product?
Easy to use once you are up and running and helps quickly identify prospects.
What do you dislike about the product?
Initially, you need to learn how to use the system as it is not as inituitive as it might otherwise be.
What problems is the product solving and how is that benefiting you?
Crossbeam helps me easily identify potential business and leads to better conversations. Makes my job easier and my time is used more effectively.
Crossbeam has taken hours of manual work away from our partner managers!
What do you like best about the product?
I like the about of time using crossbeam saves my team, and the insights we are able to share with our partners.
What do you dislike about the product?
It would be helpful if the invite included the ability to allow/permission partners to see the information immediately - often we have to go back to a partner and ask them for permission to view the data.
What problems is the product solving and how is that benefiting you?
It reduces the manual work we need to do when onboarding new partners.
Allows us to work closely with our partners on co-marketing projects.
Allows us to work closely with our partners on co-marketing projects.
Partner Must Haves
What do you like best about the product?
Crossbeam helps automate a traditional manual and tedious process of account mapping.
What do you dislike about the product?
The fields pull based on each organization's SFDC instance, which means the types of accounts/segments/etc.. may vary significantly from partner to partner.
What problems is the product solving and how is that benefiting you?
Manual account mapping. A major benefit is finding accounts we may not have explored in a partnership had we not seen the overlap in Crossbeam.
Game changer for partner activities
What do you like best about the product?
Saves hours upon hours of time my team would typically be spending trying to understand if partners are worth the time and effort co-selling with. It also helps us focus our efforts on mutual customers or open opportunities.
What do you dislike about the product?
Crossbeam has done more than I expected it would for our team. If I had one complaint, it would be nice to be alerted to new overlaps between our partners and us.
What problems is the product solving and how is that benefiting you?
Crossbeam helps us stay focused from a partnership perspective and automate our analysis of co-selling opportunities.
An important tool for account mapping
What do you like best about the product?
Crossbeam is easy to set up, and integrates across multiple CRMs. The ability to upload gsheets and excel files also makes it easy to add specific information and review cohorts across business.
What do you dislike about the product?
Crossbeam is a growing product, so the user interface is often undergoing changes. It can be confusing to log on and have an entirely different interface one day to the next.
What problems is the product solving and how is that benefiting you?
Crossbeam is automating a key element of partnerships, which is account mapping. Before, this was a highly manual process that quickly became outdated. Crossbeam provides an essential tool, and is so important to partner managers.
Crossbeam is one of the best partner solutions in the market.
What do you like best about the product?
Crossbeam is easy to use, its success team is super devoted and caring, and most important - it's fast-growing with the majority of our current partners using it.
What do you dislike about the product?
The user interface could be a little more flexible and easy to master.
What problems is the product solving and how is that benefiting you?
Crossbeam helps me evaluate partner prospects by mapping out our shared customers and prospects.
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