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    Samuel M.

Fantastic account mapping tool for partners.

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to setup and get started is probably the best thing. Furthermore, the ability to take partnerships to the next level by activating both party's sales teams in an easy-to-use fashion is great.
What do you dislike about the product?
Not much a dislike but rather that it is quite a green field project, meaning it is entirely up to the users to get benefit from a tool like this. I had a chat with one of the crossbeam reps and they gave a good rundown
What problems is the product solving and how is that benefiting you?
Trying to map accounts across two different businesses whilst staying GDPR compliant (i.e. to begin with, not sharing account names - just number of overlap).

We are still in the very early phases, but I reckon this will be super valuable to us t activate sales.


    Borgar H.

Crossbeam makes partnership work faster and efficient

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
Crossbeam has been a valuable tool for us to compare accounts with our SI and Tech partners. It is the basis for our cooperation with different partners and makes it easy for us to assess which partners have the most overlap with us! This saves us time and makes our partner managers more efficient.
What do you dislike about the product?
We started to use the service when it was free. I understand their need to create more paid packages. So far no bad experiences and their support team have been to great help when setting up our account.
What problems is the product solving and how is that benefiting you?
Partner development and identifying joint prospects and customers. It also gives us a clear understanding of how well the partner is developing accounts and in which region. It creates a fundament for joint account development. A great tool in fact.


    Harita S.

Its very Cool platform, organised and professional way to exchange the leads

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
360 Mapping, Account Mapping, Multiplier
What do you dislike about the product?
Limitation of CRM's for now, but they are still exploring on that side
What problems is the product solving and how is that benefiting you?
Prospects and Customers - we dont have to ask every now and then with our Partners now


    Computer Software

Eliminate the hassle of finding the low hanging fruit in partnerships

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Eliminates all the mystery of mutual opportunities
What do you dislike about the product?
Initial setup and mapping of accounts were a little tedious.
What problems is the product solving and how is that benefiting you?
Helping us to easily identify mutual opportunities.


    Zac F.

Mission critical tool for partner professionals

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
* Large network of partners in our ecosystem
* Excellent CSM and Support org
* Relevant and engaging content for partnerships professionals
What do you dislike about the product?
* UI reporting functionalities can use some improvement (that being said, the team actively takes in feedback and is iterating)
What problems is the product solving and how is that benefiting you?
* identifying partner overlap
* allowing sales reps to build partnerships into their workflows (account list creation, targeted outbounding, co-selling etc.) esp where they live (SFDC, Linkedin)


    David F.

A must have tool for partnership organizations

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Native integration with Salesforce - saving countless hours of what would otherwise be a manual effort. Crossbeam allows us to quickly identify whether a partnership or integration has a large addressable market and the potential business impact. Easily helps us prioritize where to spend our time.
What do you dislike about the product?
Sometimes the output in CRM reporting can be a bit confusing, but that is mostly due to our CRM hygiene and not necessarily within Crossbeam's control. For example, parent accounts can show up more than once in the overlap report when in actuality, it's a subsidiary of the parent account, but you can't tell.
What problems is the product solving and how is that benefiting you?
Crossbeam helps us determine the potential business impact of a partnership and allows us to quickly determine the addressable market for a partnership or integration.


    Computer Software

Crossbeam at Starburst Data

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The ability for our Account Executives to know, right in our CRM, which partners to connect with. This increases both AE as well as Partner Manager productivity.
What do you dislike about the product?
Some of our partners have only agreed to use Crossbeam at the division or even team level. This is more a problem with our Partners than it is with Crossbeam, they've been tremendously helpful in working with our Partners to show them the value of the platforms.
What problems is the product solving and how is that benefiting you?
Starburst Data is a true exosystem solution - and partnerships with the upstream data sources and downstream consumers are critical to overall solution success. Crossbeam helps our Account Execs directly determine who to engage at any specific customer, without having to send queries to multiple partner managers, looking at multiple account planning spreadsheets, and frankly, just missing out on possible partner opportunities.


    Oil & Energy

Easy to use tool for account mapping between partners

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Free, easy to use tool for account mapping
What do you dislike about the product?
Not always intuitive to use - changing UI, hard to keep up with how to do routine tasks.
What problems is the product solving and how is that benefiting you?
Securely identifying overlapping accounts between partners


    Internet

Great tool for cross-collaboration and joint selling with partners

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The data sharing and reporting are easy to use and helpful to the partner team.
What do you dislike about the product?
As the admin, it's hard to keep track of sharing data and enable the team without user-based permissions.
What problems is the product solving and how is that benefiting you?
Crossbeam solves the problem of how to share overlapping data with partners. It benefits me personally by skipping the manual efforts to compare data sources we get from our partners.


    Computer Software

Critical for Partner Growth

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
The UI is simple and easy to set up and use immediately with partners.
What do you dislike about the product?
The only downside that we are seeing is that each company can create their own category titles which become confusing at times when the partners do not use standard terminology for their customer/prospect segments.
What problems is the product solving and how is that benefiting you?
Crossbeam is helping our small Ecosystem team manage account mapping at scale with much larger partners and in turn, helping us identify value opportunities faster.