Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
352 reviews
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Excellent tool to generate connections between partners and ecosystem.
What do you like best about the product?
Ease of use and ability to integrate with other partners/companies with the click of a few buttons.
What do you dislike about the product?
I have little to dislike about Crossbeam. They have excellent support and constantly improve their product.
What problems is the product solving and how is that benefiting you?
Crossbeam gives instantaneous access to generate new connections that normally take hours of research. As such, I am more productive and able to use my time more efficiently in other areas.
Awesome Partnership tool!
What do you like best about the product?
Love the account mapping functionality and reporting. Makes it so easy to run a quick evaluation against the partnership opportunities.
What do you dislike about the product?
It would be really helpful to be able to better track partner invites with access to email addresses sent to and ability to send follow ups, etc..
What problems is the product solving and how is that benefiting you?
Crossbeam allows us to quickly identify opportunities at a glance by taking the manual work out of pulling prospect and customer data for evaluation. This saves us a ton of time, energy and spreadsheet creation.
This tool is a game changer!
What do you like best about the product?
I love the visibility into the potential opportunity with a prospective partner. It's a great way to determine whether the upside is enough to pursue a partnership. This saves my team so much time and takes a lot of the guesswork out of it.
What do you dislike about the product?
Crossbeam is super easy to use and there's nothing that I truly dislike about it. A minor inconvenience is going back to adjust some of the share settings to get certain information.
What problems is the product solving and how is that benefiting you?
Crossbeam provides visibility that my team did not have before. We can see the upside to potential partnerships more clearly. This saves us time and gives us confidence in the partnerships we're choosing to pursue. Crossbeam is also helping us create marketing campaigns and does a lot of the heavy lifting for co-selling initiatives.
Very seamless integration!
What do you like best about the product?
It is so easy to use. I quickly integrated my reports and customer information to share with my partner, Google Cloud.
What do you dislike about the product?
It is not a standard tool that is used with all partners now.
What problems is the product solving and how is that benefiting you?
No more manual reporting! Automation rules!
Easy and efficient account mapping
What do you like best about the product?
The UI is great, it's easy to add new partners to the account, and you can share different amounts of information on a case by case basis.
What do you dislike about the product?
A clearer way to see what CRM integrations are live. And the fact that there's no pipedrive integration
What problems is the product solving and how is that benefiting you?
Account mapping - allows me to work with partners on deals without the admin
Time saver and better collaboration with Partners
What do you like best about the product?
Account mapping is definitely a must have when you want to start a collaboration with a new partner and you want to gain some time. You can even discuss common deal early with the partner.
What do you dislike about the product?
The tool is not that easy to use at first. But between support and the academy, it's difficult to not use Reveal properly. I have to say that the academy is amazing.
What problems is the product solving and how is that benefiting you?
Like the title is saying, it's a huge time saver and it also map precisely so no need to search for hours or to multiply meetings to find what you are looking for.
Crossbeam has been great for partnership collaborations. I am inviting new partners all the time!
What do you like best about the product?
Account overlap mapping is by far the best tool. I was doing this manually before Crossbeam!
What do you dislike about the product?
I'd like to be able to add more columns to the account mapping to differentiate product offerings.
What problems is the product solving and how is that benefiting you?
I was manually mapping overlapping accounts with partners. This has been game-changing for collaboration with our partners!
Fast overlap
What do you like best about the product?
The platform ability to be user friendly
What do you dislike about the product?
Partners who have to manually download CSV file is a bit difficult to figure out how to upload to make it efficient
What problems is the product solving and how is that benefiting you?
helping partner relationships scale
A must have product for a successful partnership program
What do you like best about the product?
Crossbeam enables partners to speak openly about the shared opportunity they have together. It takes away the awkward step of sharing a spreadsheet and enables open and effective discussion. Straight away, each partner can see where the value is or move on if there is no shared opportunity. It is also a fantastic tool for selling the importance of partnerships into the wider business.
They also have fantastic customer success that are there to empower all your teams to thrive with Crossbeam
They also have fantastic customer success that are there to empower all your teams to thrive with Crossbeam
What do you dislike about the product?
The least helpful thing about Crossbeam is when your partners don't use it. But even the the tool allows you to upload a csv file so you can still use their intuitive account mapping tool. There is a free version for those you want to work with but aren't ready to pay.
What problems is the product solving and how is that benefiting you?
Crossbeam is saving us so much time and energy. The broader company loves the insights it provides. It has become invaluable and central to everything we do in the partnerships team
What is this? 2003?! Stop with the spreadsheets!!!
What do you like best about the product?
The ease of direct account mapping, the accuracy of non-bolean errors, the convenience of automated alerts and notifications and the efficiency and scale of direct CRM (Salesforce) integration. My colleagues and partners are convinced that I'm on a vesting schedule with Crossbeam but alas, no, I just know how manual and antiquated partner ecosystem mapping can be without Crossbeam. Crossbeam access is a daily activity, second only to my calendar. Once we get the full implementation completed, I anticipate usage to increase tremendously across the organization, which I hear is a rather simple process with loads of customer support.
What do you dislike about the product?
The lack of a mobile app. Sometimes I can get away with using my Chrome browser but a native Android or iOS app would be a great help.
What problems is the product solving and how is that benefiting you?
Partners who sync with us on Crossbeam get first dibs on open opportunities where we overlap, this would have to otherwise happen by memory and random chance. That's not very scalable.
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