Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
352 reviews
from
External reviews are not included in the AWS star rating for the product.
Crossbeam is a life saver
What do you like best about the product?
Crossbeam has drastically enhanced my day-to-day by automating account mapping; I can now identify opportunities more efficiently and make quick decisions on where we should spend our time.
What do you dislike about the product?
The portal could be a bit more user-friendly, it took me a few tries to learn how to upload our client/prospect lists and have them in the correct format.
What problems is the product solving and how is that benefiting you?
Evaluating and qualifying Partnership opportunities starts with seeing how many common clients/ prospects your company has with the partner in question. Crossbeam automates that whole process so there isn't a question of "is this worth our time?" for a sector of the business that isn't as cut-and-dry as sales.
Loving Crossbeam!
What do you like best about the product?
Crossbeam is saving our team tens of hundreds of hours monthly regarding account mapping. Being able to put our time into building relationships and prospecting rather than account mapping is an absolute game changer for not only our partnership team but our organization as a whole.
What do you dislike about the product?
Nothing yet! We are at the beginning stages of utilizing the platform but have enjoyed everything from the UI to the customer support we received throughout the process.
What problems is the product solving and how is that benefiting you?
Cutting down time account mapping with partners. The ability to create reports and only show the information applicable to each partner within a free platform is something we are so thankful for!
Easy to use tool that accelerates sales alignment
What do you like best about the product?
We have been able to quickly identify cross-sell accounts with our business partners and start our co-selling initiaites. It also keeps us updated on changes in account status: like when our Partners win a new-logo.
What do you dislike about the product?
Obviously the quality and accuracy of the data being used impacts the results. Some of our Partners describe targets and prospects differently that we do, but even so, a bit of data cleansing is better than the old spreadsheet process.
What problems is the product solving and how is that benefiting you?
Who to target with our Partner eco-system. We focus on impactful business combination stories and we are looking for ways to segment the market and target our messaging.
Our must valuable partnerships tool
What do you like best about the product?
Elevate your partnership management and go-to-market with Reveal : Account mapping, Directory, Hubspot App, and so many other features that have become essential.
What do you dislike about the product?
Very powerful tool, so not always the possibility to reach 100% of its potential.
What problems is the product solving and how is that benefiting you?
Drive more pipeline, create more stickiness with our customers, better collaboration with partners.
Easy to use tool
What do you like best about the product?
It makes mapping accounts with my partners very simple. The UI is easy, and the setup with SalesForce was super simple for me.
What do you dislike about the product?
As a subscribing customer I wish I could have data update in my CRM. There is a more expensive package that is a custom integration with SFDC, but it would be nice if there was some out-of-the-box mapping.
What problems is the product solving and how is that benefiting you?
Allows me to have visibility into account overlap with partners so we can have very targeted rep-to-rep collaboration.
Even in early days, Crossbeam has helped us better utilize our strategic Partnerships
What do you like best about the product?
Easy to cultivate and improve strategic partnerships; relatively easy to use; helpful Crossbeam contacts
What do you dislike about the product?
quibble - it would be nice to populate data from Crossbeam in to speciifc SFDC fields
What problems is the product solving and how is that benefiting you?
easier to access data from Partners without having to use spreadhseets
Crossbeam is a great tool for discovering mutual opps
What do you like best about the product?
I love Crossbeam for discovering opps. It helps build trust within the partner ecosystem and create a network effect of opportunity building. It simplifies the process of sharing lead, opps and customers. (Who wants to see another shared google doc?)
What do you dislike about the product?
There is nothing I dislike about Crossbeam. It is more about how others use it and a reliance on it instead of old-fashioned trust building exercises. The ability to export data has been limited... I get it, it helps hyper focus our expectations and profiling.
What problems is the product solving and how is that benefiting you?
It is time saving for discovery calls.
Sales team uncovered partners with deeper relationships that led to more wins and more revenue
What do you like best about the product?
Crossbeam was used at a tech (SAAS) company with a partner resell network and direct sales focus.
- Found partners with higher-up relationships to help bring in and win business, faster
- Found partners with cross-departmental relationships and expanded usage
- Removes manual account mapping process between two or multiple companies and is always up to date in real-time
- Qualifying new partners
Within the first 3 months, we had a large 6 figure deal but no access to the c-suite (our competitors did) Using Crossbeam we uncovered partners that had relationships, reached out and found a partner with c-suite relationships. We brought them in and won the business together. This one deal paid for the software, 20x.
- Found partners with higher-up relationships to help bring in and win business, faster
- Found partners with cross-departmental relationships and expanded usage
- Removes manual account mapping process between two or multiple companies and is always up to date in real-time
- Qualifying new partners
Within the first 3 months, we had a large 6 figure deal but no access to the c-suite (our competitors did) Using Crossbeam we uncovered partners that had relationships, reached out and found a partner with c-suite relationships. We brought them in and won the business together. This one deal paid for the software, 20x.
What do you dislike about the product?
The biggest challenge we faced wasn't necessarily due to Crossbeam's technology. I experienced challenges around partners that weren't willing to share, clean, and upkeep their data. Crossbeam has measurements in place to ensure the data doesn't become abused which most partners started to realize once they took baby steps into using the product. The ones who were onboard from the get-go were the ones we saw quick and early success with, together!
It takes work and time but in the end, it's all worth it.
It takes work and time but in the end, it's all worth it.
What problems is the product solving and how is that benefiting you?
Uncovering partners that can fill gaps in the sales process/customer journey to help win and maintain more business.
Avoiding missed opportunities through outdated account mapping processes
Helping internal partner and sales team build stronger relationships and alignment
Qualifying net new partners to create stronger strategic focus
Avoiding missed opportunities through outdated account mapping processes
Helping internal partner and sales team build stronger relationships and alignment
Qualifying net new partners to create stronger strategic focus
Essential Partner Product
What do you like best about the product?
Having used Crossbeam for the last three years I find this forms an essential part of my day-to-day management of my partner network. The ability to quickly vet potential partners without having to rely on oputdated spreadsheets is a huge bonus. For ongoing engagements, giving the sales team oversight of the available partners to progress their deals has helped to show the benefit that the partner team can deliver and fostered stronger ongoing relationships between the two teams.
What do you dislike about the product?
Honestly, I'm yet to find much that I don't like about the platform. Crossbeam's only just getting its presence in the UK set up, so hopefully we'll see some of the events of a similar calibre to those in North America, but other than that it's been a great experience using it.
What problems is the product solving and how is that benefiting you?
Crossbeam is integral to our account mapping process. It's sped up the vetting process for new partners, onboarding timelines, and ensured we can see new overlap opportunities immediately rather than on a semi-regular basis.
Best tool there is for partnerships
What do you like best about the product?
Its a very smart tool where you connect your CRM and then connect with your partners and you share your customers and prospects. You can share whos account managers so its very helpful if you are partner manager.
What do you dislike about the product?
like all services it not perfect but there are no specific big thing that I dont like that need be poited out.
What problems is the product solving and how is that benefiting you?
It helps me to see wich customers my partners have so if I have a prospect that they have, I can ask for an introduction.
showing 131 - 140