Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
352 reviews
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Great Service!
What do you like best about the product?
I enjoy using their software to cross-reference partner client databases with ours. They make it so incredibly easy to do this.
What do you dislike about the product?
Nothing. It is very easy to use and super helpful.
What problems is the product solving and how is that benefiting you?
They are allowing my organization to form more and more intelligent partnerships with complimentary software companies.
Easy onboarding and amazing support from the CSM team
What do you like best about the product?
Our team is excited about using crossbeam around partner influence. The implementation was very seamless, and the tool overall is impressive. Enabling the sales team was also easy, thanks to the fantastic product.
What do you dislike about the product?
We love everything about Crossbeam; one con is the dupes in the crossbeam on the crossbeam object. The team mentioned they are working on this!
What problems is the product solving and how is that benefiting you?
Giving partner team more access to other partner data. Enabling GTM teams to use partner teams to assist deal and growing all partnerships.
Must have! Full integrate this tool into your sales & CSM team to get full partner traction!
What do you like best about the product?
Reveal has features that save me time! Their marketplace allows me to see if a partnership makes sense just off the overlap %. That tells me if I should reach out or if the potential partner has reached out, does a convo makes sense. This has saved me 10+ 30 minute calls. I also use this info for hunting for new partnerships. In addition, I think the way Reveal prices makes them a more attractive solution than their closest competitor.
What do you dislike about the product?
The only thing I can add here is I like the way they do their filtering/reporting, but if you are used to making reports, it doesn't look like Reveal does that. Yet the way they do their "reports" is by simply leveraging filtering in the 360 Mapping. Which I love, but it wasn't made clear to me initially and required a call with my rep to walk me through it.
What problems is the product solving and how is that benefiting you?
We have Reveal fulling integrated into our Salesforce instance. This has given me the ability to get Reveal in front of our AE, SDR, BDR & CX teams faster & way more efficiently. I've done trainings with every team that will touch Reveal on how to leverage it to drive sales & renewals. In addition, our teams use the info to reach out to the partner to discuss the account. I call it "co-intel" vs. "co-selling". Our sales team is able to connect with the partner's CSM team to find out things like, who is the decision maker, what was their buying process and anything else that might be useful in the sales cycle. Reveal has shortened the gap in our sales cycle, increased conversion and increased our probability of making a sale.
Crossbeam is a life saver
What do you like best about the product?
Crossbeam has drastically enhanced my day-to-day by automating account mapping; I can now identify opportunities more efficiently and make quick decisions on where we should spend our time.
What do you dislike about the product?
The portal could be a bit more user-friendly, it took me a few tries to learn how to upload our client/prospect lists and have them in the correct format.
What problems is the product solving and how is that benefiting you?
Evaluating and qualifying Partnership opportunities starts with seeing how many common clients/ prospects your company has with the partner in question. Crossbeam automates that whole process so there isn't a question of "is this worth our time?" for a sector of the business that isn't as cut-and-dry as sales.
Loving Crossbeam!
What do you like best about the product?
Crossbeam is saving our team tens of hundreds of hours monthly regarding account mapping. Being able to put our time into building relationships and prospecting rather than account mapping is an absolute game changer for not only our partnership team but our organization as a whole.
What do you dislike about the product?
Nothing yet! We are at the beginning stages of utilizing the platform but have enjoyed everything from the UI to the customer support we received throughout the process.
What problems is the product solving and how is that benefiting you?
Cutting down time account mapping with partners. The ability to create reports and only show the information applicable to each partner within a free platform is something we are so thankful for!
Our must valuable partnerships tool
What do you like best about the product?
Elevate your partnership management and go-to-market with Reveal : Account mapping, Directory, Hubspot App, and so many other features that have become essential.
What do you dislike about the product?
Very powerful tool, so not always the possibility to reach 100% of its potential.
What problems is the product solving and how is that benefiting you?
Drive more pipeline, create more stickiness with our customers, better collaboration with partners.
Sales team uncovered partners with deeper relationships that led to more wins and more revenue
What do you like best about the product?
Crossbeam was used at a tech (SAAS) company with a partner resell network and direct sales focus.
- Found partners with higher-up relationships to help bring in and win business, faster
- Found partners with cross-departmental relationships and expanded usage
- Removes manual account mapping process between two or multiple companies and is always up to date in real-time
- Qualifying new partners
Within the first 3 months, we had a large 6 figure deal but no access to the c-suite (our competitors did) Using Crossbeam we uncovered partners that had relationships, reached out and found a partner with c-suite relationships. We brought them in and won the business together. This one deal paid for the software, 20x.
- Found partners with higher-up relationships to help bring in and win business, faster
- Found partners with cross-departmental relationships and expanded usage
- Removes manual account mapping process between two or multiple companies and is always up to date in real-time
- Qualifying new partners
Within the first 3 months, we had a large 6 figure deal but no access to the c-suite (our competitors did) Using Crossbeam we uncovered partners that had relationships, reached out and found a partner with c-suite relationships. We brought them in and won the business together. This one deal paid for the software, 20x.
What do you dislike about the product?
The biggest challenge we faced wasn't necessarily due to Crossbeam's technology. I experienced challenges around partners that weren't willing to share, clean, and upkeep their data. Crossbeam has measurements in place to ensure the data doesn't become abused which most partners started to realize once they took baby steps into using the product. The ones who were onboard from the get-go were the ones we saw quick and early success with, together!
It takes work and time but in the end, it's all worth it.
It takes work and time but in the end, it's all worth it.
What problems is the product solving and how is that benefiting you?
Uncovering partners that can fill gaps in the sales process/customer journey to help win and maintain more business.
Avoiding missed opportunities through outdated account mapping processes
Helping internal partner and sales team build stronger relationships and alignment
Qualifying net new partners to create stronger strategic focus
Avoiding missed opportunities through outdated account mapping processes
Helping internal partner and sales team build stronger relationships and alignment
Qualifying net new partners to create stronger strategic focus
Essential Partner Product
What do you like best about the product?
Having used Crossbeam for the last three years I find this forms an essential part of my day-to-day management of my partner network. The ability to quickly vet potential partners without having to rely on oputdated spreadsheets is a huge bonus. For ongoing engagements, giving the sales team oversight of the available partners to progress their deals has helped to show the benefit that the partner team can deliver and fostered stronger ongoing relationships between the two teams.
What do you dislike about the product?
Honestly, I'm yet to find much that I don't like about the platform. Crossbeam's only just getting its presence in the UK set up, so hopefully we'll see some of the events of a similar calibre to those in North America, but other than that it's been a great experience using it.
What problems is the product solving and how is that benefiting you?
Crossbeam is integral to our account mapping process. It's sped up the vetting process for new partners, onboarding timelines, and ensured we can see new overlap opportunities immediately rather than on a semi-regular basis.
Best tool there is for partnerships
What do you like best about the product?
Its a very smart tool where you connect your CRM and then connect with your partners and you share your customers and prospects. You can share whos account managers so its very helpful if you are partner manager.
What do you dislike about the product?
like all services it not perfect but there are no specific big thing that I dont like that need be poited out.
What problems is the product solving and how is that benefiting you?
It helps me to see wich customers my partners have so if I have a prospect that they have, I can ask for an introduction.
A must-have in the partnerships stack
What do you like best about the product?
I use Reveal almost daily to identify account overlaps with partners, qualify new partners and help our product and CS teams drive integration partner adoption. It's been a huge boost to every step of our partner management process.
What do you dislike about the product?
Not much actually! And the platform is becoming more and more powerful each month.
What problems is the product solving and how is that benefiting you?
- It helps us qualify new partners by identifying account overlaps
- The 360 degree view helps us prioritise which accounts to work
- Our sales team uses it daily to identify co-sell opportunities with partners
- The 360 degree view helps us prioritise which accounts to work
- Our sales team uses it daily to identify co-sell opportunities with partners
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