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Pega Workflow Automation
With Pega Platform for Workflow Automation, organizations automate end-to-end workflows or modernize and retire legacy systems on a single, AI-driven platform delivering faster outcomes, lower operating costs, and scalable, cloud-ready operations in as little as 90 days.
Reviews (12)
Anudeep N.
Great way to automate your Market
Reviewed on Dec 12, 2023
Review provided by G2
What do you like best about the product?
It provides ootb built in templates where we can easily automate the process as per business needs
What do you dislike about the product?
Sometimes its hard to integrate with other apis
What problems is the product solving and how is that benefiting you?
It targets the right market where it understands the trend of the user by ai sales automation
Max L.
Easy to use and customize
Reviewed on Oct 09, 2023
Review provided by G2
What do you like best about the product?
Pegasystems Customer Engagement Suite provides a set of features. The customization options are improved. Its an established framework, in the industry.
What do you dislike about the product?
Its user interface lacking in appeal and modernity. This makes it less user-friendly and more difficult to navigate.
What problems is the product solving and how is that benefiting you?
Pegasystems Customer Engagement Suite has the ability to help us analyze customer behavior and preferences. This creates personalized experiences for our customers leading to satisfaction levels.
Mrinal G.
Easy automation tools using AI
Reviewed on Jun 16, 2023
Review provided by G2
What do you like best about the product?
The whole UI of the tool is so simple to use and makes the process of automation smooth. This tool reduces time and makes sales performance efficient.
What do you dislike about the product?
The size of the application is quite significant. Therefore it lags and shuts down quite often.
What problems is the product solving and how is that benefiting you?
It makes learning, handling and maintaining of sales process straightforward, simple and automated.
Zach C.
Pega Tool
Reviewed on Apr 20, 2023
Review provided by G2
What do you like best about the product?
Makes the processing of client information very intuitive.
What do you dislike about the product?
Does not give an option for start to finish.
What problems is the product solving and how is that benefiting you?
Makes taking care of clients straightforward and in a user-friendly way.
Sumeet Y.
A Link between market and business decisions
Reviewed on Apr 01, 2023
Review provided by G2
What do you like best about the product?
Great data visualization tools, analytics, and analysis features provide deeper insights about market requirements and in making business decisions
What do you dislike about the product?
This tool requires extensive training for new people and completely understanding applications its usage. That means users need to invest time in learn the application.
What problems is the product solving and how is that benefiting you?
The ease of accessing past calls and understanding the cycle of the sales process. The tool even summarizes with an email for the user to understand the history and formalize.
Rajat M.
Pega sales is the next big tool for sales forecasting!
Reviewed on Mar 30, 2023
Review provided by G2
What do you like best about the product?
Lega sales is very easy to use and operate. The functions are user-friendly and allows you to customise as per the insights you are looking for. Its an automated tool, no hassle to analyse and feed the data every time. Saves a lot of time and manual effort.
What do you dislike about the product?
So far no disconnect on my usage. Love the product to be honest.
What problems is the product solving and how is that benefiting you?
1. Eliminated the manual effor in making dashboards
2. Saves a lot of time
3. Accuracy and attention to detail
4. The data cuts are very insightful
2. Saves a lot of time
3. Accuracy and attention to detail
4. The data cuts are very insightful
Financial Services
Requires a lot more updates
Reviewed on Jan 17, 2023
Review provided by G2
What do you like best about the product?
It's efficient and easy to utilize for the sales team.
What do you dislike about the product?
It goes down a lot and lags. Sometimes there are difficulties in opening PEGA because it is down creating slowdowns for the team.
What problems is the product solving and how is that benefiting you?
N/A
Hospital & Health Care
AI meets Sales
Reviewed on Aug 22, 2022
Review provided by G2
What do you like best about the product?
AI-guided sales strategies. Reduces go to market time
What do you dislike about the product?
The Cost. I understand it's a premium product. But there always is room for discounting
What problems is the product solving and how is that benefiting you?
Sales Optimization
Telecommunications
Pega Sales Automation is a good tool
Reviewed on Feb 24, 2022
Review provided by G2
What do you like best about the product?
It is a good tool for automation. I like how easy it is to use. I like the simple design that is very intuitive for the user
What do you dislike about the product?
Sometimes the tool is a bit slow. There is also some learning curve when using the tool but once you get the hang of it it is really useful
What problems is the product solving and how is that benefiting you?
We can use it when we are doing some repetitive tasks because we can easily automate it and just leave the system. The automation of the system makes it easier to manage
Computer Software
AI Powered Sales Automation Tool
Reviewed on Feb 24, 2022
Review provided by G2
What do you like best about the product?
The primary purpose of this tool is to enhance efficiency and improve sales performance. It helps in increasing productivity with an AI-based analysis for better sales.
What do you dislike about the product?
As it is a complex application, The data fed into the tool needs more specific inputs. It can be a drawback to a certain extent if there is no additional customer data.
What problems is the product solving and how is that benefiting you?
Pega Automation systems is a powerful tool that helps solve significant sales issues using AI-based analysis, which also helps in the process and customer relationship.