Meltwater Suite (UK)
MeltwaterReviews from AWS customer
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Social Analytics tool with cheap package but high value
What do you like best about the product?
Meltwater has been helped a great deal for us, be it usi in social listening or orm or caompaign management. its features are amazing and gives data realt time manner, which lacks in most of the industry tools not a days. We are a marketing agency which specialized in ORM and Social Listening
What do you dislike about the product?
the only thing is number of lgoins should be high given that the package is good amout, more than three logins and tools log outs automcatically
What problems is the product solving and how is that benefiting you?
Our cliets ususally require competiton tracking and industry tracking, meltwater helps us to gather l the data in a single place for us to analyse. We use for influcencer data, tracking real time data and insights about industry and brands. Also for response management
Meltwater Key to University Social Media Success
What do you like best about the product?
The feature/product we use most is Meltwater Engage. It has been paramount in our social media content calendar, scheduling, and monitoring inquiries.
What do you dislike about the product?
We do experience glitches with Meltwater a little more frequently than I would like, but that being said, their chat/customer support team is incredible. So, any time there is a slight issue, you do have access to timely customer support to fix it.
What problems is the product solving and how is that benefiting you?
Bringing together content for various platforms into one scheduling tool is hugely beneficial. I can't imagine having to jump back and forth between platforms to individually schedule content.
Intuitive and Versatile Platform with Minor Glitches
What do you like best about the product?
I like the variety of options available in Meltwater. It's user-friendly and intuitive. My favorite aspects are the design, utility, and brand colors, which make the everyday experience of using it more pleasant. The initial setup was easy, and I rate it an 8/10.
What do you dislike about the product?
I don't like the tag features within copy elements when writing captions for social posts and uploading photos or videos. I find it necessary to improve how these features work. I wish they could be brought up faster, or have fewer glitches when certain pages can't be found in the list from Meltwater but do exist on the social platform.
What problems is the product solving and how is that benefiting you?
I use Meltwater for social media post scheduling, report data metrics, and social listening analytics. It solves the problem of gaining end-of-campaign insights effectively.
Really love the Klear platform
What do you like best about the product?
I use just Klear for the Meltwater platform, but I love how user friendly it is and how much complete data I get for campaigns.
What do you dislike about the product?
I wish more influencers had price estimates - those really help in knowing where to start with offers. I also wish I could see a history of what I paid someone or some way to track that better in Klear.
What problems is the product solving and how is that benefiting you?
Klear helps me organize and track campaigns. I also really love Klear pay for the influencers who use that function.
Our essential monitoring and influence tool
What do you like best about the product?
Meltwater has been supporting us for several years on two main points: alerting and influencer marketing. The configuration of searches is made easier with teams that are attentive and very proactive, allowing us to regularly update terms and track daily outcomes thanks to reports, and even live on the hottest topics with Slack integration! As for influence, the tool is very fast and allows us to scrutinize each account before collaborations to ensure the right choice is made, before seeing statistics come in live to best follow the strategy! Finally, the courses offered by Meltwater also allow for improvement on certain points and to validate acquired skills with a certification!
What do you dislike about the product?
I don't see any major drawbacks to using Meltwater except for the (re)presentation of the data. There is so much data collected that the dashboards can sometimes be complex and it can be difficult to find the key information. Nevertheless, the user interface of the tool remains good and it's better to be in this position of having too much information than not enough! In any case, this doesn't stop us from using the tool daily!
What problems is the product solving and how is that benefiting you?
Meltwater helps us to reference the different outcomes we can have on various topics, allows us to stay active in monitoring hot topics, and especially enables us to obtain relevant data before and after each traffic campaign to help us validate our choices and measure the impact of such an operation afterwards.
Not enough information
What do you like best about the product?
find the Engagment rate of the profiles and sometime they give the user of all the plataforms that the profile has ir
What do you dislike about the product?
They dont give enough information, sometimes a profile only give the age but no the gender.
i dont find alot of profiles in the category and if show are like 4
i dont find alot of profiles in the category and if show are like 4
What problems is the product solving and how is that benefiting you?
sometimes it help me find profiles from other countrys
time in searching and doing the math of ER%
time in searching and doing the math of ER%
All has been working very well
What do you like best about the product?
I htink the customer support us avove and beyond
What do you dislike about the product?
sometimes there are disadvatages with api
What problems is the product solving and how is that benefiting you?
it helps brands aggregate their data
Efficiently serves our organizations needs
What do you like best about the product?
I like how easy it is to use. We use Engage daily for our work and have been able to keep better track of our communications content and key metrics. The Meltwater team is also supportive and has quickly helped solve any challenge we've had and trained us on anything we'd like to learn about their platforms.
What do you dislike about the product?
I often struggle with using the Engage app. It is inconvenient to have to type in my login information every time I try to use it. It's a small step but I don't have to do this with most other apps. Additionally, the app sometimes doesn't load the posts that I've drafted in the online version. I would love to use the app more, but it's not as easy to edit and reschedule posts.
What problems is the product solving and how is that benefiting you?
It's solving our problem of having a collective place for general media management, like social media, press marketing and media monitoring. It helps our organization keep track of the qualitative reach of our communications. Engage makes it easy to post on multiple social platforms and keep track of what content has been shared, a huge benefit for transitions, which often happens in nonprofits and associations.
Solid platform for media monitoring
What do you like best about the product?
Dashboards, media lists, scheduling social media, monitoring efficiency
What do you dislike about the product?
Setting up the dashboards is a challenge
What problems is the product solving and how is that benefiting you?
getting out information out one shop
User friendly.
What do you like best about the product?
Social media analytics are very easy to develop.
What do you dislike about the product?
When scheduling social media post through the Meltwater platform sometimes the tagging feature is unavailable. Also, I dislike that you don't get the benefit of having a premium X account and it's increase character usage while scheduling posts using Meltwater.
What problems is the product solving and how is that benefiting you?
Meltwater helps by making social media analytics easier to make/understand.
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