Productboard
ProductboardReviews from AWS customer
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Great and reliable solution for organizing feedback and roadmapping
What do you like best about the product?
From Productboard, I believe the best feature is in that it compiles feedbacks from different sources and prioritize them. It assists us to gather all input in one place and achieve a coherent understanding to build a product roadmap, which is very important for decision making. I also like its integration with Jira and Trello which helps me to always turn the feedback into actionable items really seamlessly and keeps my project management tidy.
What do you dislike about the product?
While using Productboard, it may become quite a bit on the clunky side because there are quite many features are included which could confuse users while they are getting introduced to the platform. Further, the use of tools may also pose problems where tool integration issues may at times interfere with our functioning. These challenges have sometimes impacted the performance of our team with regard to incorporating the software into normal work processes.
What problems is the product solving and how is that benefiting you?
With Productboard, the issue of dealing with and prioritizing customer feedback is resolved by its unification in a single platform. This centralization helps to understand what actually matters as it simplifies the vision of customers’ needs and suggested features. It has benefically impacted us in terms of enhancing the ability to easily match up our development schedule with the user needs, ensuring better follow up on what needs improvements, and is definitely helping to increase productivity in our team.
Super effective customer feedback management solution
What do you like best about the product?
The feature of Productboard that I love is how it consolidates customer insights and how it assists us in making the right decisions regarding prioritizing features. It is easy to navigate, and this makes the arrangement of our tasks rather easy to manage. We have connected it with Jira, so the development team keeps up to date with our product roadmap. The features for pointing out the improvements and analyzing the outcomes have made the work much easier and adjusted product planning significantly.
What do you dislike about the product?
However, it can take some time to get used to Productboard since its interface is not intuitive at all. At first, which was rather annoying for our team, it took some time to use all its features comfortably. Also, it can be a bit expensive to implement especially for a small organization or a limited team of people. These problems have affected our efficiency during the onboarding stage and made the budget factor more important in decision making.
What problems is the product solving and how is that benefiting you?
Productboard can be seen as addressing the last mentioned issue by offering a clear structure on how features should be grouped and updated based on customers’ feedback. This has been of Immense value to our team because it has helped us to discern what is essential in our line of work. This has enhanced rapport within the working team and it’s a way of making sure that everyone is on the same page. In sum, Productboard has improved overall productivity and provided finer quality products.
Powerful product roadmapping and customer insights
What do you like best about the product?
Out of all the Productboard features, the one that I enjoy most is the Productboard product roadmap. It helps map out our product strategy and feature roadmap to make better decisions regarding users’ feedbacks and company goals. When used with Jira, it was quite easy to incorporate and helped to keep the development team on track with the vision for the product. Presumably, the possibility to use features such as customer information and prioritization has made our work more focused, as there is nothing superfluous among the available tools.
What do you dislike about the product?
Probably the biggest drawback of Productboard is that it has a high level of complexity, which may lead to difficulties when onboarded by a company. We spent quite a long time exploring all the possibilities of the program and using some of them decreased our productivity at first. Furthermore, the pricing may be slightly on the higher end for the smaller teams or startups. These have affected our efficiency especially on the onboarding process and yes it has been an issue in the funding conversations.
What problems is the product solving and how is that benefiting you?
We are using Productboard as a solution to sort out unmanageable product planning and prioritization issues for us. When it comes to product development, it has helped a lot because we have been able to gather all the customer feedback, and then correlate it with overall business goals and objectives. Drawing concrete plans and high priorities in concepts have greatly enhanced our productivity; we implement those functions users are apt to find most valuable. This has positively impacted the team since it minimizes confusion and improves productivity.
Smooth feedback management and custom reports solution
What do you like best about the product?
What I like the most about Productboard is that it easily connects with other tools such as Slack or Jira. This integration helps unify feedback and features in one location to make it easier to track and organize them. In terms of usability, the interface is rather clear, and the views and reports which can be customized have a great impact on the work of our team as they help in making strategic decisions and organizing the work flow.
What do you dislike about the product?
One of the primary drawbacks of this tool is that Productboard isn’t very user friendly as it has many features and options. The major early problem we faced was that it took time before new members in the team got acquainted with their roles and responsibilities, thereby slowing our efficiency. However, it is a bit slow at times and at some point integrates with some external tools which may cause data disparity sometimes. These factors have insisted little more time for rectification works and sometimes hamper the flow of work.
What problems is the product solving and how is that benefiting you?
Through the identification of where all the feedbacks are coming from, Productboard solves the problem of dispersed feedbacks. This has gone along way in enhancing the selection of features in accordance to overall information. Consequently, our product development is tighter and closer to the users’ needs, reducing decision making time and increasing its quality. They are use full and help to smoothen the processes and have helped enhancing the inter team coordination.
Great solution for prioritizing product roiadmaps
What do you like best about the product?
The feature that I find most impressive about Productboard is how it helps in prioritizing and managing the product roadmaps. It is useful for pooling feedback from different sources and viewing them systematically. I also like the integration with our project management and CRM tools as it makes them all unified. Such integration has made it easy for us to manage our product development cycle and ensure that the direction we are taking product meets actual customer needs.
What do you dislike about the product?
The main issue that can be mentioned regarding Productboard is that the application becomes cluttered if one deals with extensive feedback and numerous tasks, and it becomes challenging to locate specific features easily. Also, integration abilities of the software, as a rule, are more or less beneficial, nonetheless, require changes and fine tuning. This has sometimes led to interuption and in some way delayed our process when linking up with other systems.
What problems is the product solving and how is that benefiting you?
The primary problem that Productboard addresses in our case is managing the collected product feedback and its prioritization in a single hub. Validity of this feedback along with synchronizing it with our project management tools has enhanced our development phase. It has helped us to make more precise decisions based on the analysis of customers’ data and better adapt to their requirements with our products. Therefore, the organization has experienced improved efficiency in the process and enhanced the quality of the released product.
All you need to successfully evolve your software products
What do you like best about the product?
The tool is so helpful for efficiently finding information on features and managing them. I love the portal features for collecting customer feedback on roadmap items. Also, its integration capabilities (Salesforce, Gainsight) are crucial for us.
What do you dislike about the product?
The new AI features do not yet provide real added value. Many suggested links of insight notes to features are incorrect. Maybe it just needs more time to learn.
What problems is the product solving and how is that benefiting you?
On the one hand, it provides the necessary overview of what all product teams are and will be working on and when this is estimated to be finished. On the other hand, it connects individual customer feedback with the features. This combination is key to prioritize according to customer needs.
You can put everything important for a good product management
What do you like best about the product?
I like because its a software that you can use to put all the informations about your product roadmap, putting tags and organizing the planning development giving a amazing view for who needs to know about your project
What do you dislike about the product?
At first it was a bit difficult to found some things due the high volume of features
What problems is the product solving and how is that benefiting you?
Productboard helped me to see everything i have planed for my team in a very good visual way, bringing relevant information and also good features that helps me with the decisions.
Good tool for Sales and Product collaboration
What do you like best about the product?
Helps me log product requests from my customers in a centralized repository. Helps me also track product developments and roadmaps from the team. Easy to use and also very intuitive in terms of understanding what is under development and what is live in customer accounts.
What do you dislike about the product?
Have used mostly the desktop app only. I wish there was easier tracking and intuitive interface for mobile too.
What problems is the product solving and how is that benefiting you?
Helps me log all product requests in one place and ensures I can understand what is the progress on each - what is a priority and what is not.
The go to solution for Product Roadmap
What do you like best about the product?
The way insights and ideas can not just be be captured, that they can then be used to influence the roadmap through prioritisation activities, and all in a clean UI, just made it stand out from the crowd.
Then the link to/from a development tool like JIRA or ADO, provided a gateway to a true Product roadmap, by detaching from the feel of creating a delivery plan.
Then the link to/from a development tool like JIRA or ADO, provided a gateway to a true Product roadmap, by detaching from the feel of creating a delivery plan.
What do you dislike about the product?
To be honest, nothing comes to mind. The solution is so flexible, that whilst improvement re always needed to any platform, and Productboard are regularly making them, right now, this solution is very much on point.
What problems is the product solving and how is that benefiting you?
Productboard allows you to build a true Product Roadmap, so you're less likely to fall into the trap of crafting a delivery plan. With a great UI, every user can quickly see the roadmap and vision, and align to the items in that journey. Customer insight is so integral, that this raises the bar for the perception of the impact insights can have.
Our product launches are more in tune with market needs
What do you like best about the product?
Im really into how Productboard fosters collaboration. Its like a melting pot of ideas and feedback. When we all join forces and see how seamlessly it connects to our project tools its like adding fuel to the fire of our products performance. Also having all customer comments and market info in one place helps us get inside the minds of our users ultimately paving the way for our product innovation.
What do you dislike about the product?
Productboard could definitely use more custom notifications. Updates can be a bit overwhelming sometimes. Being able to control the updates you receive whould help a lot. If you also could filter notifications it would prevent information overload and help you focus on the most important tasks.
What problems is the product solving and how is that benefiting you?
Productboard is my goto for staying on top of the everchanging customer needs at work. Its like having a sidekick ensuring our products lead the pack not just imitate others. Leveraging Productboard has given our products a fresher feel enabling quicker rollouts. This matters since our business is always evolving swiftly.
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