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Reviews from AWS customer

9 AWS reviews

External reviews

96 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2811600

Caching and session design has improved performance and now supports high-traffic workloads

  • March 27, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Redis is caching frequently accessed data to improve performance and reduce database load. For example, I cache API responses and user-related data so that repeated requests can be served quickly without hitting the database every time. I use TTL to automatically expire stale data and ensure caching freshness. In some cases, I also use Redis for session management and handling short-lived data efficiently.

I have used Redis for session management in a back-end system, where the main idea was to store user session data in Redis instead of keeping it in memory on a single server, which helps me scale across multiple instances. When a user logs in, we generate a session ID or token and store session-related data like user ID and metadata in Redis, and this session is associated with a TTL. It automatically expires after a certain period of time or after a certain time of inactivity. On each request, the session ID is validated by fetching data from Redis, which is very fast due to its in-memory nature, ensuring low latency and allowing us to handle the highest traffic efficiently. This approach helps us achieve horizontal scalability and avoids issues concerning session stickiness. Additionally, we ensure security by expiring inactive sessions or occasionally refreshing TTL for active users.

Apart from caching and session management, I worked on interesting challenges using Redis, particularly around caching consistency and handling stale data. Initially, we faced issues where cached data would become outdated after database updates, and to solve this, we implemented a cache-aside strategy where we explicitly invalidated or updated the cache whenever the underlying data changed. Another scenario was handling cache misses during high traffic to avoid multiple requests hitting the database simultaneously, where we introduced techniques such as setting approaches, TTLs, and in some cases, using locking to ensure only one request rebuilds the cache. We also tuned invocation policies and memory usage to ensure Redis remains performant under load. These experiences helped me understand how to use Redis not just as a cache, but as a critical component in system performance and scalability. For maintaining the high traffic system, we also explored using Redis for rate limiting and short-lived counters, which further reduced our load on our core system.

What is most valuable?

The best features Redis offers are the ones that stand out most based on real-world usage. First is its in-memory preference, as Redis is extremely fast, making it ideal for caching and session management where low latency is critical. Second, it supports multiple data structures such as strings, hashes, lists, and sets, which are very powerful. I have used hashes for storing session data and structured objects efficiently. Another key feature is TTL, which allows automatic expiration of keys; this is very useful for managing sessions and ensuring stable cache, as stale cache data gets cleaned up without manual intervention. I also find Redis very useful for distributed systems because it acts as a centralized store that multiple services can access consistently. Overall, its simplicity, speed, and flexibility make it a very effective tool for performance and scalability improvement.

Using data structures such as hashes in Redis made the implementation much cleaner and more efficient. For session management, instead of storing the entire session as a serialized object, we used a Redis hash where each field represents a session attribute such as user ID, login time, and roles. This allowed us to update specific fields without rewriting the whole object, which improved performance and flexibility. Hashes are also memory efficient compared to storing multiple keys, helping us optimize memory usage when handling a large number of sessions. A specific scenario where TTL helped was with session expiration; instead of building a separate cleanup object to remove inactive sessions, we simply set a TTL on each session key, allowing Redis to automatically remove the expired sessions. This reduces operational overhead and avoids stale session buildup. Without TTL, we would have needed a background scheduler or a cron job to help clean up expired sessions, which adds complexity and potential failure points. Redis handled it natively and very efficiently.

Using Redis has had a specific positive impact on our system performance and scalability. The biggest improvement is in response time; by caching frequently accessed data, we reduce the API latency from database level milliseconds to sub-millisecond responses in many cases. It also helps significantly reduce the database load, especially during peak traffic, improving overall system stability and preventing bottlenecks. From a scalability perspective, Redis enables us to handle higher traffic without needing to scale the database proportionally, making the system more cost-efficient.

What needs improvement?

Overall, Redis is a powerful and reliable tool, but there are a few areas for improvement. One limitation is that Redis is memory-based, so scaling can become expensive compared to disk-based systems. While it offers persistence options, it is not always ideal for large datasets where cost efficiency is critical. Another area is cache consistency; Redis itself does not enforce consistency with the primary database, so developers need to carefully design cache invalidation strategies. More built-in mechanisms or patterns to simplify this would be helpful.

Additional areas where Redis could improve include monitoring, security, and ease of use in large-scale ecosystems. From a monitoring perspective, while Redis provides basic metrics, deep visibility into issues such as memory fragmentation, hot keys, or latency spikes often requires external tools; more built-in, user-friendly options would make diagnosing production issues quicker. Regarding security, Redis has improved over time, but historically, it required careful configurations; features such as authentication and encryption exist but are not always enabled by default, posing a risk if not properly set up. A strong, secure by default configuration would be beneficial. In terms of ease of use, while Redis is straightforward for basic use cases, managing clusters and persistence strategies can become complex at scale, so better abstractions or tooling for distributed setups and operations would make it more developer-friendly.

For how long have I used the solution?

I have been using Redis for the last three years, and it is a part of my back-end development work where I mainly use it as a caching layer to improve my application's performance and reduce database load.

What other advice do I have?

My main advice for those looking into using Redis is to focus on the use case; Redis excels where low latency is critical, such as caching, session management, or real-time features, rather than using it as a primary database for everything. Pay close attention to the caching design, especially cache invalidation and TTL strategies; poorly designed caches can lead to stale data or inconsistency. Plan for scalability and failure scenarios early; decide how you will handle Redis downtime. If possible, consider using a managed service such as those from Amazon Web Services to reduce operational overhead and focus more on application logic.

I find Redis particularly valuable because of how versatile it is. Many people think it is only a key-value pair cache, but its support for atomic operations and different data structures makes it useful for solving various real-world problems. For example, features such as atomic increment operations are extremely useful for building things such as rate limiting or counters without worrying about race conditions. Another underrated aspect is how simple yet powerful TTL and expiration handling are, eliminating the need for complex cleanup logic, which can otherwise introduce bugs or operational overhead. I also think more people should leverage Redis for lightweight distributed coordination, such as using Redis for distributed locks or request duplication, which can simplify system design when multiple services are involved.

Using Redis has definitely helped us improve cost efficiency. One of the main impacts was reducing the load on primary databases since a large portion of read requests is served from Redis, so we did not need to scale the database so aggressively, which saved costs on computing and storage. We also observed fewer database connections and queries, leading to lower CPU usage and lower input-output usage, which reduced the need for high-end database instances. For example, during peak traffic, instead of increasing database capacity, Redis absorbed most of the repeated requests, helping us delay or even avoid additional infrastructure provisioning, which directly reduces costs. Of course, Redis itself adds some cost since it requires memory, but the overall savings from reduced database load and improved efficiency outweigh the cost in our case.

Overall, my experience with Redis has been very positive, and it has played a key role in improving performance, scalability, and system responsiveness in our back-end system. What stands out to me is its simplicity combined with powerful capabilities; it is easy to get started with but also flexible enough to handle more advanced uses such as caching, session management, and real-time processing. The key is to use it thoughtfully, specifically regarding caching design and understanding its potential. When used correctly, it delivers significant value, and it is definitely a tool I would continue to use in future systems. I would rate my overall experience with Redis as a nine out of ten.


    Pawan M.

Low-Latency Key Store That Excels at Session Management

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
Its one of the best software out there for the low latency key store. It comes handy for managing and maintaining session information in the security layer of a distributed web application.
What do you dislike about the product?
The redis sentinal based distributed deployment in container runtime is bit difficult to configure.
What problems is the product solving and how is that benefiting you?
It has very low latency key store with stores in-memory and it has an inbuilt TTL features which is highly useful for application which need high speed access to application states.


    Yash D.

Effortless Scalability with Active-Active Geo-Replication

  • December 20, 2025
  • Review provided by G2

What do you like best about the product?
I really like the Active-Active geo-distribution feature in Redis Software. It mirrors writes from our Haryana data center to our Mumbai replica in under 50ms and automatically handles failovers. This setup handled double the normal traffic during Diwali, managing over 2 million session tokens without a hiccup. Redis Software's Redis on Flash also significantly cut our RAM usage by 60%, which is a huge benefit for our large datasets. The initial setup was surprisingly smooth too, with the installer getting a 3-node cluster running on our Kubernetes setup in less than an hour using a guided UI, greatly reducing the manual configuration workload. This lets our team focus more on the application layer rather than infrastructure headaches.
What do you dislike about the product?
I find the steep licensing (~₹50K/node/year) challenging for SMBs after the trial compared to fully open-source stacks. The UI dashboard lags on clusters with more than 100 nodes—kubectl metrics outperform Redis Insight for real-time CI/CD monitoring, which forces us to use hybrid tooling during deployments.
What problems is the product solving and how is that benefiting you?
Redis Software eliminates OOM crashes on large datasets and saves 60% RAM with Redis on Flash. It provides sub-1ms p99 latencies for sessions and writes, and Active-Active geo-distribution syncs between data centers in under 50ms, making operations seamless.


    Amy B.

Amazing Product for Main Cache Provider, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Just amazing product. love to use as main cache provider
What do you dislike about the product?
honestly, there is nothing much to say. no dislike.
What problems is the product solving and how is that benefiting you?
The main issue I’ve encountered is with caching. This has been a persistent problem.


    Dwaipayan B.

Redis Database review

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to implement for the projects I usually work on, like Python and Data projects and also the projects in which I have to implement Large Language Models.
What do you dislike about the product?
Sometimes for a huge amount of data, it takes a lot of time to do embedding which is why the semantic search and the over all time of the process becomes greater
What problems is the product solving and how is that benefiting you?
It is acting as a go to database for all my tasks related to Gen AI


    KarimGarchi

Performance shines with seamless session caching and minimal configuration

  • July 10, 2025
  • Review provided by PeerSpot

What is our primary use case?

Redis is used for a part of a booking engine for travel, specifically for the front part to get some sessions and information about the sessions. If a customer or user is using the sites in different parts, we use Redis to get this information in cache.

What is most valuable?

The best features of Redis, from my personal perspective, are the performance, which is very quick, and it's very simple to implement.

Since I started using Redis, I feel that the product is saving me some performance tuning time. It's very easy, I have few parameters to tune, and it seems to have performance without a lot of working on the performance, compared to Cassandra, where you have to configure the memory and many other settings.

The integration capability of Redis is excellent.

Redis is very affordable because it's free.

What needs improvement?

The disadvantage of Redis is that it's a little bit hard to have too many clusters or too many nodes and create the clusters. The sync between the nodes is easier to implement with Couchbase, for example, and this is the only problem, the only disadvantage for me.

For how long have I used the solution?

I started using Redis this year.

What do I think about the stability of the solution?

The stability of Redis rates nine out of ten, with one being not stable and ten being very stable.

What do I think about the scalability of the solution?

The scalability of Redis rates eight out of ten, with one being not scalable and ten being very scalable.

How are customer service and support?

Technical support rates at three out of ten.

Which solution did I use previously and why did I switch?

We started using Redis this year when we switched from Couchbase at the beginning of the year.

I have decommissioned Couchbase, which was not my database but my customer's database. They decommissioned it this year and chose Redis for the cache data parts, so I'm not using Couchbase anymore.

What about the implementation team?

We use community support and we don't have a provider for the support, but to be honest, we don't need support. From the time we implemented, I hope it will continue this way.

What was our ROI?

I see about 40% savings since using Redis.

Which other solutions did I evaluate?

In my projects, we use documents basically, so all the NoSQL databases can be mapped with an API to have a kind of independence from Redis and any tool. If tomorrow we want to move from Redis to something better, we are independent from that.

What other advice do I have?

If Redis has questions or comments related to my review, it's possible for them to reach me via email to clarify something.

I am interested in being a reference for Redis.

On a scale of 1-10, I rate Redis a 10.


    reviewer2005650

Optimize AI projects with reliable data processing while addressing scaling challenges

  • April 02, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Redis for several purposes, including ranking, counting, saving, sharing, caching, and setting time-to-live notifications. These functionalities are employed across various AI projects and in data processing tools, where Redis helps with the ongoing data pipeline process.

What is most valuable?

Redis has multiple valuable features such as being a free and reliable open-source tool. It functions similarly to a foundational building block in a larger system, enabling native integration and high functionality in core data processes. Despite its limitations, Redis provides valuable performance enhancement through system fine-tuning and multi-thread handling.

What needs improvement?

There are a few areas where Redis could improve. The pub-sub capabilities could be optimized to handle network sessions better, as there are challenges with maintaining sessions between clients and systems. Data persistence and recovery face issues with compatibility across major versions, making upgrades possible but downgrades not active. There's a need for better migration tools to support data movements in a hybrid environment. Concerns exist about licensing and community engagement due to changes in Redis and its forks.

For how long have I used the solution?

I have been working with Redis for maybe ten years.

What was my experience with deployment of the solution?

We encountered several challenges during the deployment process. Redis required a comprehensive setup process, with attention to hosting parameters, environment preparation, and network rules configuration. It is particularly complex in high-performance scalability contexts, taking us around one week to deploy initially.

What do I think about the stability of the solution?

Redis is fairly stable, although improvements are needed concerning user load and direct answering time, which sometimes results in downtime on the user side.

What do I think about the scalability of the solution?

Redis is somewhat limited in scalability, rating around four or five. Data migration and changes to application-side configurations are challenging due to the lack of automatic migration tools in a non-clustered legacy system.

Which solution did I use previously and why did I switch?

We have been using Redis since before I joined the company, so I am unaware of any previous solutions.

How was the initial setup?

The initial setup of Redis was difficult, with a rating of two or three out of ten. A deep understanding of Redis’s core and high technical knowledge was required, making the process lengthy and complex.

What about the implementation team?

Our implementation was handled internally by a small team. Typically, deploying Redis requires participation from around two or three people.

What's my experience with pricing, setup cost, and licensing?

Since we use an open-source version of Redis, we do not experience any setup costs or licensing expenses. The solution is integrated and utilized internally without financial investment.

Which other solutions did I evaluate?

We did not evaluate other solutions before selecting Redis, as it was already decided by the time I joined the company.

What other advice do I have?

I rate Redis seven out of ten overall. While it's a powerful open-source tool, it has areas needing improvement in terms of scalability and certain functionalities. Despite this, the tool provides reliability for our needs. I recommend considering these aspects before adopting Redis for large-scale operations, especially if high technical competencies are needed.


    DO NOT opt for Private offering with REDIS

DO NOT opt for Private offering with REDIS

  • January 28, 2025
  • Review from a verified AWS customer

The redis private offering is not transparent. It is one way agreement wherein the customer cannot disengage if not satisfied by the product or service. Also, redis continues to keep invoicing even for unused services as long as the private offer is active (which BTW the customer cannot disable/deactivate/unsubscribe without redis intervention). And moreover redis team - specifically in India is not collaborative in this case as they will not cancel/disable the subscription and not even respond to the customer requests as such.

So recommended NOT TO OPT for any such traps where there is no exit in control of the customer.


    Anandan B

Accelerates data retrieval with an in-memory search tool to speed operations

  • December 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use Redis as a tool in building projects, specifically for in-memory caching. My backend API uses Redis to cache information retrieved from the database.

What is most valuable?

Redis acts as an in-memory search tool that improves the speed of operations. By making operations faster, Redis allows for quicker data retrieval and enhances the performance of applications.

What needs improvement?

Redis could be improved by introducing a GUI to display key-value pair database information, as it is currently a CLI tool with no visual representation.

Additionally, better documentation is needed to set up a secure Redis server with user authentication, as there are gaps and issues in this area.

For how long have I used the solution?

I have been using Redis for two to three projects recently, with a total experience of about five to six years.

What do I think about the stability of the solution?

Redis is quite mature and stable, and I haven't encountered any stability issues.

What do I think about the scalability of the solution?

Redis does not require scaling. It can be a central in-memory store for all scalable units of an application, and it is not necessary to have a duplicate copy of Redis.

How was the initial setup?

The setup is quite easy; I would rate it as eight out of ten. However, there might be some difficulties related to secure servers.

What's my experience with pricing, setup cost, and licensing?

Redis is a free tool available for on-premises installations. There's no cost associated with it as I haven't used any cloud services.

What other advice do I have?

Redis is a nice choice for building applications that require high turnaround times for user requests. It reduces turnaround time by building a cache solution based on Redis.

I rate it as eight out of ten.


    reviewer2599509

Fast performance with scalable and seamless deployment

  • December 04, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use Redis as a cache to store user sessions with login details and also some current status of the devices.

What is most valuable?

The performance of Redis is very fast. Its deployment is pretty easy when using it on ElasticCache, and I did not need to worry about scalability on AWS. It's pretty scalable and stable.

What needs improvement?

For the PubSub feature, we had to create our own tools to monitor the events.

For how long have I used the solution?

I have been using Redis for about six years.

What do I think about the stability of the solution?

The ElasticCache is pretty stable.

What do I think about the scalability of the solution?

I did not need to worry about it on AWS, so it's pretty scalable.

How are customer service and support?

I have never contacted the Redis support team.

How would you rate customer service and support?

Positive

What other advice do I have?

I would probably advise learning how to use command-line tools.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)