Reviews from AWS customer

2 AWS reviews

External reviews

233 reviews
from and

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4-star reviews ( Show all reviews )

    Manuel Carrillo

Centralized threat intelligence has transformed our investigations and now saves days of research time

  • May 12, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Recorded Future is as a threat and vulnerability feed. In relation to my use case with Recorded Future, it is the go-to tool when it comes to checking for third-party issues, and it is a great place to have news and updates.

What is most valuable?

The best features Recorded Future offers is the feed; the actual feed has loads of news, and that is the strongest point as they have a lot of information in there that I use daily.

The feed helps me in my daily work by providing information around product vulnerabilities, and for example, I didn't find any vulnerability in the product but actually discovered that the provider had a breach, which didn't show up in any CVE or anything else because it was not a vulnerability, it was literally they got breached, so that was the most useful case that I have found.

Recorded Future has positively impacted my organization by providing the news, and it has actually made a huge impact; instead of having to rely on open source intelligence, I have a place to go where all the information is, so it saves a ton of time.

What needs improvement?

I cannot think of a way that Recorded Future can be improved. I don't have anything to add about the needed improvements, even small things such as interface tweaks or integrations.

For how long have I used the solution?

I have been using Recorded Future for a couple of years.

What do I think about the stability of the solution?

Recorded Future is absolutely stable.

What do I think about the scalability of the solution?

I don't think Recorded Future needs to be scaled; it works perfectly well the way it is.

How are customer service and support?

Recorded Future's customer support is excellent. Personally, I cannot tell you how I would rate the customer support on a scale of one to ten, but from what I've heard, it is well above average, an eight or nine, I would say, and really helpful, especially with the setup, but that is not first-hand information.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution; I basically started using Recorded Future a couple of years ago and I am really happy with it.

How was the initial setup?

I wasn't involved in that part regarding pricing, setup cost, and licensing. I wasn't involved in the RFP process before choosing Recorded Future.

What was our ROI?

I have seen a return on investment as I explained earlier, it reduces the investigation time from days to minutes, and that is the biggest ROI; on a team of ten people that use it, one request can take you from three days to minutes.

Estimating how much time Recorded Future saves my team would be hard, but it basically reduces the investigation time for anything from days to less than an hour; on a team of ten people, you do the math—say you get fifty requests in a week, out of those fifty, you will be able to spend basically one person dedicated to that for one week, and the job will be done, rather than having a ton of people doing research independently.

What other advice do I have?

My advice to others looking into using Recorded Future is that if you can spend the money, go for it. I have rated this review as a nine out of ten.


    Fenil S.

Efficient Risk Management, but Pricey

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
I like Recorded Future's training modules for the customer base. It's very user-friendly and easy to understand, which reduces manual dependency to a great extent. This helps in improving productivity for both the employees and the organization as a whole. The initial setup was also very smooth with easy instructions.
What do you dislike about the product?
I think the pricing is a little on the higher side which can be looked upon. The pricing for the elite package is on a very high side when compared to competitors in market.
What problems is the product solving and how is that benefiting you?
Recorded Future prevents virus attacks, monitors risks, and eliminates manual tasks. It's user-friendly, improves productivity, and reduces manual dependency significantly.


    mahitha h.

Real-Time Threat Intelligence with Intuitive UI

  • May 07, 2026
  • Review provided by G2

What do you like best about the product?
I rely on Recorded Future for its real-time threat intelligence integration that reduces noise and provides analysts with the context needed for faster, more confident response decisions. It cuts through alert noise and automatically enriches IOCs, focusing SOC time on true threats rather than manual research. I like how it reduces false positives, speeds up investigation and response, and offers real-time visibility into emerging threats and vulnerabilities. The deep, real-time threat intelligence in a single, easy-to-use platform with great integrations and automation dramatically speeds up investigations and reduces alert noise. I also really like the intuitive UI and how easy it is to pivot from a single IOC to full threat context. The out-of-the-box dashboards and risk scores make it fast to see what truly matters. I appreciate using Recorded Future integrated with our SIEM/SOAR stack, which enhances alerts and powers automated response playbooks.
What do you dislike about the product?
The main downside for me is that Recorded Future can feel overwhelming at first - there is so much rich data that new users really need time and training to use it effectively. It's also a premium product, so the licensing and add-on modules can be expensive, which makes it harder for smaller teams to justify.
What problems is the product solving and how is that benefiting you?
Recorded Future integrates real-time threat intelligence into our systems, reducing alert noise, enriching IOCs automatically, and allowing us to focus on true threats. It decreases false positives, speeds up investigations, and provides real-time visibility into risks that impact our organization.


    Nijat I.

Real-Time, Actionable Threat Intelligence with Seamless Security Tool Compatibility

  • May 03, 2026
  • Review provided by G2

What do you like best about the product?
The utility of Recorded Future can be seen in its ability to provide real-time awareness about possible security threats. It collects information from diverse sources and displays it in a comprehensible format, making it easy to assess and take necessary action. It provides threat intelligence that is highly informative and actionable, helping users to address issues before they become serious problems. It also has excellent compatibility with other security software.
What do you dislike about the product?
One issue is the volume of data, which can be overwhelming without any experience. It requires time to learn to distinguish between the noise and only those elements that need attention. The user interface is quite strong; however, it may not be straightforward for beginners, and there are certain things that need to be configured first before they become functional. There are also instances when alerts can be a bit wide and need validation manually, which creates an extra task. Another disadvantage is that it can be quite costly, particularly for small groups who cannot take advantage of all the offered features.
What problems is the product solving and how is that benefiting you?
Staying abreast of ever-changing cyber threats becomes a challenge with the absence of data in one place. The use of Recorded Future makes such task easier as it consolidates all necessary intelligence and brings contextual insight. This helps eliminate manual work and enables fast detection of any possible danger. Thus, time frames are reduced, and emphasis shifts from reaction to prevention. Furthermore, it allows prioritization, which improves risk management.


    Xavier M.

Centralize Threats and Anticipate Attacks

  • April 23, 2026
  • Review provided by G2

What do you like best about the product?
I use Recorded Future mainly to centralize threat collection and reduce noise. I really like its ability to anticipate attacks, which helps prevent them. With the speed of attacks nowadays, being on the front line is essential.
What do you dislike about the product?
Compatibility with all computers on the network and the initial setup could be a bit more guided.
What problems is the product solving and how is that benefiting you?
I use Recorded Future to centralize threat collection, reduce noise, and avoid blind spots in the network. It also helps to anticipate and prevent attacks, which is crucial given the pace of attacks nowadays.


    Hospital & Health Care

Recorded Future Delivers Actionable Threat Intelligence with Strong Integrations

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Overall Review – Recorded Future
I’ve worked with several threat intelligence platforms over the years, and Recorded Future is one of the few that consistently delivers real value in day-to-day security operations—not just in a demo environment. What stands out most to me is that it’s designed to help security teams make faster, better decisions, rather than overwhelm them with raw data.

UI / UX
Given the complexity of the intelligence it handles, the UI is thoughtfully designed and easy to navigate. I appreciate how quickly you can move from an alert or risk score to meaningful context without a lot of extra clicking. The dashboards are practical and focused on what matters—real risk, active threats, and prioritization—instead of vanity metrics.

Integrations
This is one of Recorded Future’s strongest areas. Its integrations with SIEM, SOAR, vulnerability management, and SOC tools make threat intelligence part of the operational workflow. In real-world environments, that matters because it reduces manual effort and drives broader adoption across the security team.

Performance
The platform performs reliably, with fast response times and intelligence that’s updated regularly. I especially value that the alerts and risk insights feel current and relevant, which is critical when dealing with actively exploited vulnerabilities or emerging threats.

Pricing / ROI
Recorded Future isn’t a low-cost solution, but the ROI comes from efficiency and better prioritization—not only from incident prevention. For mid-size and large organizations, the value shows up in reduced noise, improved decision-making, and time saved across the security lifecycle.

Support / Onboarding
Onboarding was smooth and well supported. The support and customer success teams clearly understand both the product and real-world security challenges. Rather than simply walking through features, they focused on how to get tangible value based on our maturity level and use cases, which I genuinely appreciated.

AI / Intelligence
This is Recorded Future’s core strength. It’s not just about collecting feeds; it’s about correlating data, adding context, scoring risk, and delivering actionable intelligence. The AI-driven analysis helps cut through the noise and keeps the team focused on the threats that actually matter to the organization.
What do you dislike about the product?
One aspect is the platform’s complexity for new users. Because the intelligence is very rich and detailed, it can take time for teams to fully understand how to navigate and prioritize everything effectively. This isn’t a flaw in the intelligence itself, but it does mean that proper onboarding and internal processes are important to avoid information overload.
Another consideration is pricing. Recorded Future is clearly designed for organizations that are serious about threat intelligence and operationalizing it. For teams that don’t yet have the maturity or resources to consume intelligence consistently, it may feel harder to justify the investment.
From a UI perspective, while the interface is powerful and well designed for analysts, some views can feel dense when you’re looking for quick answers. A few more simplified or executive‑level views could make it easier to communicate risk to non‑technical stakeholders.
Regarding integrations, although there are many excellent out‑of‑the‑box options, getting maximum value usually requires some tuning and customization. This is expected at an enterprise level, but it does require time and coordination between teams.
Finally, the platform delivers the most value when intelligence is operationalized. Recorded Future provides strong scoring and context, but organizations still need clear workflows and ownership to consistently turn insights into action.
What problems is the product solving and how is that benefiting you?
Recorded Future primarily solves the problem of too much security data and not enough clarity on what actually matters. In most environments, threat intelligence, vulnerability data, and external risk signals exist in silos or come in overwhelming volumes. Recorded Future helps consolidate, correlate, and prioritize that information so it can be acted on.
For me, the biggest benefit is better prioritization. Instead of treating all alerts, vulnerabilities, or indicators as equally important, Recorded Future provides context—such as exploit activity, threat actor relevance, and real‑world exposure—so I can focus on what represents actual risk to the organization. This directly improves decision‑making and reduces wasted effort.
Another key problem it solves is the gap between intelligence and operations. Threat intelligence is often underused because it doesn’t integrate well into daily workflows. Recorded Future’s integrations allow intelligence to feed directly into SOC processes, vulnerability management, and incident response, which makes it practical rather than theoretical. As a result, intelligence becomes part of how the team operates, not a separate activity.
It also addresses the challenge of reacting too late to emerging threats. By monitoring a wide range of sources and surfacing early signals, Recorded Future helps identify risks sooner—whether that’s an actively exploited vulnerability, a new campaign, or changes in adversary behavior. That gives us more time to respond proactively instead of reacting after impact.


    Markuss J.

Streamlined Threat Intelligence, Needs Tuning

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
I like using Recorded Future mainly as a threat intelligence prioritization platform. The platform's ability to assist in faster triage and minimizing wasted cycles on false positives is beneficial. It effectively turns raw data into usable decisions very quickly, which cuts investigation times and helps me act faster.
What do you dislike about the product?
It still needs tuning and analyst validation to avoid overreliance on scores. Context depth can vary.
What problems is the product solving and how is that benefiting you?
I use Recorded Future for threat intelligence prioritization, which speeds up triage and reduces false positives. It quickly turns raw data into actionable decisions, cutting investigation times and enabling faster response.


    Derek Lewis

Continuous threat intelligence has improved brand monitoring and protects against leaked credentials

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for Recorded Future is brand monitoring, reputation, and risk assessment, as it is one of the best tools that combine all three functionalities. We mainly use Recorded Future for our brand monitoring, to maintain our reputation, and for monitoring partner companies. Recorded Future offers scanning of a wide range of the internet, including public sources like various pastebins, GitHub, social media, as well as forums on the dark web. This helps identify if any company assets have been leaked by employees unintentionally, as well as through potential fraudsters. Additionally, it helps us with identifying the severity of vulnerabilities by assessing how many POCs are available or how often certain vulnerabilities are mentioned in related channels.

I can give a specific example of how I have used Recorded Future for brand monitoring and risk assessment. We have been able to identify leaked credentials and close those accounts off. We have also been able to identify malware being distributed or spam being sent out by customers using our infrastructure, and we could shut off those accounts.

What is most valuable?

The best features of Recorded Future include providing the latest threat reports regarding artifacts, such as IPs, domains, or hashes.

Getting those latest threat reports about artifacts, IPs, domains, or hashes has been advantageous to us in processing artifacts and identifying possible threats in a short period of time. Therefore, we are able to identify threats before they affect our systems and our application. Recorded Future also has the best browser extension that provides real-time information about an artifact and is accurate in identifying malicious domains and APIs.

Some of the best features include searching across multiple sources at the same time, indexing information in real time, and providing dashboards, statistics, and heat maps about certain topics.

Recorded Future has positively impacted our organization as we are able to cover a lot of sources with only this intelligence provider, not having to have specific tools for clear web or social media monitoring. Since the Recorded Future staff is doing the on-demand integration of new sources, we are saving a couple of positions as we do not have to develop our own crawlers. It is possible to integrate the solution with tools such as Splunk, which is really useful in order to obtain KPIs, metrics, and other useful insights for executive members of our company.

What needs improvement?

Some of the areas that need improvement in Recorded Future include email reports that can show unrelated content. Sometimes alerts pop up for articles that have been published years ago but were just recently discovered by Recorded Future.

For the browser extension, since the main purpose is to present information regarding IPs, I think it would be best to provide us with an idea of where the IP originates or some additional information about the organization it belongs to.

API capabilities in Recorded Future are improving, but there are still some features that are missing and some errors that are hard to handle and understand.

The price of Recorded Future is a bit high, especially for smaller teams working on a tight budget, but it is very effective and relatively competitive for large organizations.

For how long have I used the solution?

I have been using Recorded Future for the past five years and six months.

What do I think about the stability of the solution?

According to my experience, Recorded Future is very stable because I have not seen slow performance.

What do I think about the scalability of the solution?

Recorded Future is highly scalable and can be used by any size of organization.

How are customer service and support?

The customer support for Recorded Future is very responsive and proactive.

Which solution did I use previously and why did I switch?

Previously, we were using VirusTotal, and I use Recorded Future together with VirusTotal to fully understand the possible threats on our network. However, Recorded Future has a better threat intelligence feed that I prefer to use in finalizing my investigations.

Before choosing Recorded Future, I evaluated other options, specifically VirusTotal.

How was the initial setup?

Recorded Future is deployed in our organization using a hybrid cloud.

What about the implementation team?

I purchased Recorded Future through the AWS Marketplace.

What was our ROI?

We have seen a return on investment as we have been able to identify leaked credentials and close those accounts off easily, thereby improving our security. We have also been able to identify malware being distributed or spam being sent out by customers using our infrastructure, and we are able to shut those accounts off.

What's my experience with pricing, setup cost, and licensing?

The price of Recorded Future is a bit high, especially for smaller teams working on a tight budget, but it is very effective and relatively competitive for large organizations.

Which other solutions did I evaluate?

Previously, we were using VirusTotal, and I use Recorded Future together with VirusTotal to fully understand the possible threats on our network. However, Recorded Future has a better threat intelligence feed that I prefer to use in finalizing my investigations.

Before choosing Recorded Future, I evaluated other options, specifically VirusTotal.

What other advice do I have?

Recorded Future is mainly beneficial to the SOC. As part of the monitoring team, Recorded Future makes the investigation of alarms much easier for me. It can show the reputation of APIs from domains or even hashes, which helps me redirect my focus to potential malicious network activity easily.

Recorded Future is deployed in our organization using a hybrid cloud, and we use AWS as our cloud provider.

My advice for others looking into using Recorded Future is that it makes the investigation of alarms significantly easier and helps redirect focus to potential malicious network activity. I would rate Recorded Future an 8 out of 10.


    Electrical/Electronic Manufacturing

Comprehensive Coverage Across Modules

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
number of modules / areas of coverage, custom research (insikt)
What do you dislike about the product?
buggy, needs refinement, intelligence cards are incomplete and lack linking to osint resources that could fill in missing fields
What problems is the product solving and how is that benefiting you?
We receive daily brand, logo, domain abuse alerts. We also use the threat intel research capabilities.


    Information Technology and Services

Excellent Threat Intel and AI Features, But Slow Enhancements and High Cost

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Threat Intel coverage, less noise and new features with AI for Autonomus threat operations
What do you dislike about the product?
slow development on enhancement requests, cost
What problems is the product solving and how is that benefiting you?
There are many advantages to this product. It delivers tailored threat intelligence inputs that are actionable and come with minimal noise. Additionally, it offers multiple integrations with our ecosystem, among other benefits.