Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

2 AWS reviews

External reviews

229 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Recorded Future Delivers Actionable Threat Intelligence with Strong Integrations

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Overall Review – Recorded Future
I’ve worked with several threat intelligence platforms over the years, and Recorded Future is one of the few that consistently delivers real value in day-to-day security operations—not just in a demo environment. What stands out most to me is that it’s designed to help security teams make faster, better decisions, rather than overwhelm them with raw data.

UI / UX
Given the complexity of the intelligence it handles, the UI is thoughtfully designed and easy to navigate. I appreciate how quickly you can move from an alert or risk score to meaningful context without a lot of extra clicking. The dashboards are practical and focused on what matters—real risk, active threats, and prioritization—instead of vanity metrics.

Integrations
This is one of Recorded Future’s strongest areas. Its integrations with SIEM, SOAR, vulnerability management, and SOC tools make threat intelligence part of the operational workflow. In real-world environments, that matters because it reduces manual effort and drives broader adoption across the security team.

Performance
The platform performs reliably, with fast response times and intelligence that’s updated regularly. I especially value that the alerts and risk insights feel current and relevant, which is critical when dealing with actively exploited vulnerabilities or emerging threats.

Pricing / ROI
Recorded Future isn’t a low-cost solution, but the ROI comes from efficiency and better prioritization—not only from incident prevention. For mid-size and large organizations, the value shows up in reduced noise, improved decision-making, and time saved across the security lifecycle.

Support / Onboarding
Onboarding was smooth and well supported. The support and customer success teams clearly understand both the product and real-world security challenges. Rather than simply walking through features, they focused on how to get tangible value based on our maturity level and use cases, which I genuinely appreciated.

AI / Intelligence
This is Recorded Future’s core strength. It’s not just about collecting feeds; it’s about correlating data, adding context, scoring risk, and delivering actionable intelligence. The AI-driven analysis helps cut through the noise and keeps the team focused on the threats that actually matter to the organization.
What do you dislike about the product?
One aspect is the platform’s complexity for new users. Because the intelligence is very rich and detailed, it can take time for teams to fully understand how to navigate and prioritize everything effectively. This isn’t a flaw in the intelligence itself, but it does mean that proper onboarding and internal processes are important to avoid information overload.
Another consideration is pricing. Recorded Future is clearly designed for organizations that are serious about threat intelligence and operationalizing it. For teams that don’t yet have the maturity or resources to consume intelligence consistently, it may feel harder to justify the investment.
From a UI perspective, while the interface is powerful and well designed for analysts, some views can feel dense when you’re looking for quick answers. A few more simplified or executive‑level views could make it easier to communicate risk to non‑technical stakeholders.
Regarding integrations, although there are many excellent out‑of‑the‑box options, getting maximum value usually requires some tuning and customization. This is expected at an enterprise level, but it does require time and coordination between teams.
Finally, the platform delivers the most value when intelligence is operationalized. Recorded Future provides strong scoring and context, but organizations still need clear workflows and ownership to consistently turn insights into action.
What problems is the product solving and how is that benefiting you?
Recorded Future primarily solves the problem of too much security data and not enough clarity on what actually matters. In most environments, threat intelligence, vulnerability data, and external risk signals exist in silos or come in overwhelming volumes. Recorded Future helps consolidate, correlate, and prioritize that information so it can be acted on.
For me, the biggest benefit is better prioritization. Instead of treating all alerts, vulnerabilities, or indicators as equally important, Recorded Future provides context—such as exploit activity, threat actor relevance, and real‑world exposure—so I can focus on what represents actual risk to the organization. This directly improves decision‑making and reduces wasted effort.
Another key problem it solves is the gap between intelligence and operations. Threat intelligence is often underused because it doesn’t integrate well into daily workflows. Recorded Future’s integrations allow intelligence to feed directly into SOC processes, vulnerability management, and incident response, which makes it practical rather than theoretical. As a result, intelligence becomes part of how the team operates, not a separate activity.
It also addresses the challenge of reacting too late to emerging threats. By monitoring a wide range of sources and surfacing early signals, Recorded Future helps identify risks sooner—whether that’s an actively exploited vulnerability, a new campaign, or changes in adversary behavior. That gives us more time to respond proactively instead of reacting after impact.


    Markuss J.

Streamlined Threat Intelligence, Needs Tuning

  • April 17, 2026
  • Review provided by G2

What do you like best about the product?
I like using Recorded Future mainly as a threat intelligence prioritization platform. The platform's ability to assist in faster triage and minimizing wasted cycles on false positives is beneficial. It effectively turns raw data into usable decisions very quickly, which cuts investigation times and helps me act faster.
What do you dislike about the product?
It still needs tuning and analyst validation to avoid overreliance on scores. Context depth can vary.
What problems is the product solving and how is that benefiting you?
I use Recorded Future for threat intelligence prioritization, which speeds up triage and reduces false positives. It quickly turns raw data into actionable decisions, cutting investigation times and enabling faster response.


    RAHUL T.

Robust Threat Intelligence with Clear Context and Smooth Integrations

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
RF delivers robust threat intelligence with clear context, making it straightforward to understand and implement. The interface is user-friendly and efficient, and it offers strong integration capabilities.
What do you dislike about the product?
The pricing may be considered high for smaller teams. Additionally, if the RF is not properly tuned, it can result in a large number of false positive alerts.
What problems is the product solving and how is that benefiting you?
Recorded Future streamlines threat intelligence by delivering clear, contextual, and actionable insights. This allows for quicker threat validation and investigation, enabling our SOC to concentrate on genuine risks rather than false positives. As a result, our security operations become more proactive, efficient, and confident.


    Derek Lewis

Continuous threat intelligence has improved brand monitoring and protects against leaked credentials

  • February 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for Recorded Future is brand monitoring, reputation, and risk assessment, as it is one of the best tools that combine all three functionalities. We mainly use Recorded Future for our brand monitoring, to maintain our reputation, and for monitoring partner companies. Recorded Future offers scanning of a wide range of the internet, including public sources like various pastebins, GitHub, social media, as well as forums on the dark web. This helps identify if any company assets have been leaked by employees unintentionally, as well as through potential fraudsters. Additionally, it helps us with identifying the severity of vulnerabilities by assessing how many POCs are available or how often certain vulnerabilities are mentioned in related channels.

I can give a specific example of how I have used Recorded Future for brand monitoring and risk assessment. We have been able to identify leaked credentials and close those accounts off. We have also been able to identify malware being distributed or spam being sent out by customers using our infrastructure, and we could shut off those accounts.

What is most valuable?

The best features of Recorded Future include providing the latest threat reports regarding artifacts, such as IPs, domains, or hashes.

Getting those latest threat reports about artifacts, IPs, domains, or hashes has been advantageous to us in processing artifacts and identifying possible threats in a short period of time. Therefore, we are able to identify threats before they affect our systems and our application. Recorded Future also has the best browser extension that provides real-time information about an artifact and is accurate in identifying malicious domains and APIs.

Some of the best features include searching across multiple sources at the same time, indexing information in real time, and providing dashboards, statistics, and heat maps about certain topics.

Recorded Future has positively impacted our organization as we are able to cover a lot of sources with only this intelligence provider, not having to have specific tools for clear web or social media monitoring. Since the Recorded Future staff is doing the on-demand integration of new sources, we are saving a couple of positions as we do not have to develop our own crawlers. It is possible to integrate the solution with tools such as Splunk, which is really useful in order to obtain KPIs, metrics, and other useful insights for executive members of our company.

What needs improvement?

Some of the areas that need improvement in Recorded Future include email reports that can show unrelated content. Sometimes alerts pop up for articles that have been published years ago but were just recently discovered by Recorded Future.

For the browser extension, since the main purpose is to present information regarding IPs, I think it would be best to provide us with an idea of where the IP originates or some additional information about the organization it belongs to.

API capabilities in Recorded Future are improving, but there are still some features that are missing and some errors that are hard to handle and understand.

The price of Recorded Future is a bit high, especially for smaller teams working on a tight budget, but it is very effective and relatively competitive for large organizations.

For how long have I used the solution?

I have been using Recorded Future for the past five years and six months.

What do I think about the stability of the solution?

According to my experience, Recorded Future is very stable because I have not seen slow performance.

What do I think about the scalability of the solution?

Recorded Future is highly scalable and can be used by any size of organization.

How are customer service and support?

The customer support for Recorded Future is very responsive and proactive.

Which solution did I use previously and why did I switch?

Previously, we were using VirusTotal, and I use Recorded Future together with VirusTotal to fully understand the possible threats on our network. However, Recorded Future has a better threat intelligence feed that I prefer to use in finalizing my investigations.

Before choosing Recorded Future, I evaluated other options, specifically VirusTotal.

How was the initial setup?

Recorded Future is deployed in our organization using a hybrid cloud.

What about the implementation team?

I purchased Recorded Future through the AWS Marketplace.

What was our ROI?

We have seen a return on investment as we have been able to identify leaked credentials and close those accounts off easily, thereby improving our security. We have also been able to identify malware being distributed or spam being sent out by customers using our infrastructure, and we are able to shut those accounts off.

What's my experience with pricing, setup cost, and licensing?

The price of Recorded Future is a bit high, especially for smaller teams working on a tight budget, but it is very effective and relatively competitive for large organizations.

Which other solutions did I evaluate?

Previously, we were using VirusTotal, and I use Recorded Future together with VirusTotal to fully understand the possible threats on our network. However, Recorded Future has a better threat intelligence feed that I prefer to use in finalizing my investigations.

Before choosing Recorded Future, I evaluated other options, specifically VirusTotal.

What other advice do I have?

Recorded Future is mainly beneficial to the SOC. As part of the monitoring team, Recorded Future makes the investigation of alarms much easier for me. It can show the reputation of APIs from domains or even hashes, which helps me redirect my focus to potential malicious network activity easily.

Recorded Future is deployed in our organization using a hybrid cloud, and we use AWS as our cloud provider.

My advice for others looking into using Recorded Future is that it makes the investigation of alarms significantly easier and helps redirect focus to potential malicious network activity. I would rate Recorded Future an 8 out of 10.


    Computer & Network Security

Recorded Future: Practical Threat Intel for SOC

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
We use Recorded Future daily for risk scores, vulnerability intel and threat context.
Instead of checking multiple sources, the platform gives everything in one place, which saves a lot of time during investigations.

The alerts module provides targeted information on the subjects we've set up, allowing us to concentrate on actual risks instead of unnecessary noise.

One unexpected benefit is how much easier it made reporting to management, since the insights are already well explained and easy to share.
What do you dislike about the product?
There are a few areas where Recorded Future could be improved to make day-to-day use smoother.

The UI and dashboards are powerful, but they can feel cluttered at times, especially when I’m trying to quickly spot the most relevant risks during active investigations.
Also, regarding the sandboxing experience, adding clipboard support would be a helpful improvement.
What problems is the product solving and how is that benefiting you?
Recorded Future addresses alert overload and the lack of context. It helps us quickly determine which threats and vulnerabilities actually matter by providing clear risk scores along with real-world context.

As a result, we’ve reduced investigation time, improved prioritization, and enabled our team to respond faster and with more confidence to genuine threats.


    Furkan K.

Reliable intelligence platform with solid analytical depth

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
Best thing about RF is its ability to aggregate, enrich, and correlate intelligence data across multiple sources to support threat analysis and investigative workflows. The correlation logic and analytics support use cases such as threat actor tracking, campaign analysis, and pattern identification across incidents.
What do you dislike about the product?
The initial effort required for setup and tuning to achieve optimal results could be a little time consuming and required skilled resources. Alos, the browser extension could have more feature.
What problems is the product solving and how is that benefiting you?
Recorded Future is solving the challenge of fragmented and context‑poor threat intelligence by centralizing external intelligence and correlating it with security‑relevant data. It helps us move from raw indicators to risk‑based intelligence that is easier to consume during investigations.
The benefit is improved analyst efficiency and better prioritization during triage and response. By providing contextual intelligence around threats, vulnerabilities, and external risk factors, it reduces manual research and supports more informed, intelligence‑driven decisions.


    Electrical/Electronic Manufacturing

Comprehensive Coverage Across Modules

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
number of modules / areas of coverage, custom research (insikt)
What do you dislike about the product?
buggy, needs refinement, intelligence cards are incomplete and lack linking to osint resources that could fill in missing fields
What problems is the product solving and how is that benefiting you?
We receive daily brand, logo, domain abuse alerts. We also use the threat intel research capabilities.


    Information Technology and Services

Excellent Threat Intel and AI Features, But Slow Enhancements and High Cost

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Threat Intel coverage, less noise and new features with AI for Autonomus threat operations
What do you dislike about the product?
slow development on enhancement requests, cost
What problems is the product solving and how is that benefiting you?
There are many advantages to this product. It delivers tailored threat intelligence inputs that are actionable and come with minimal noise. Additionally, it offers multiple integrations with our ecosystem, among other benefits.


    Stephanie S.

High Fidelity Tool with Integration Challenges

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Recorded Future for about four years as a fresh intelligence tool, and I truly enjoy the tool. The fidelity and granularity of Recorded Future stand out remarkably as compared to other threat intelligence platforms. Its detail-oriented nature allows me to gain deep insights into threat actors related to various IOCs, which I find invaluable for my work as a threat analyst. Additionally, I find the GUI of Recorded Future to be significantly more user-friendly than other tools like CrowdStrike or Mandiant, making it much easier for me to navigate and utilize effectively. Moreover, I appreciate the tool's ability to set alerts for potential threats, enabling quick and informed responses to any malicious activities reported on platforms like Telegram. Even though setting up integrations can be tricky, the supportive customer service has made the process manageable. Overall, the ability to search IOCs easily and gather comprehensive information quickly strengthens my ability to defend the company.
What do you dislike about the product?
{"I find setting up integrations quite difficult, especially with Okta. It's confusing to understand what configurations would lock customers out and what keeps them in.","I experience difficulties with the ASM module, mainly due to the company's large scale and the need to segment many domains into different business organizations.","I've noted that the bulk upload functionality for IOCs is lacking. Currently, I have to upload IP addresses one by one, which is time-consuming compared to a bulk upload option.","The AI prediction functionality does not meet expectations, as I find it clunky and sometimes non-functional."}
What problems is the product solving and how is that benefiting you?
Recorded Future helps identify domain threats, offers Telegram alerts for threats, and enables IOC searches, enhancing intelligence gathering. Its GUI is user-friendly, making threat analysis more efficient compared to other platforms.


    Oil & Energy

Impressed by the Wealth of Useful TI

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
The total amount of useful TI. Ease of use of the platform
What do you dislike about the product?
Brand module isn't applicable to my companies use case - government
What problems is the product solving and how is that benefiting you?
Proactive threat detection and hunting