Twilio SendGrid Email
Twilio SendGridExternal reviews
349 reviews
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Not on par with the competition
What do you like best about the product?
Nothing that I liked particularly, we started using the Sendgrid Marketing tools because we are Sendgrid API users, so it made sense to have everything in the same platform.
What do you dislike about the product?
The pricing model is not good if you have large subscriber lists that you contact frequently, as they charge $10/10k contacts. Any decently sized ecommerce platform will struggle to justify the cost of idle subscribers in Sendgrid.
Also the tool is not very sophisticated in terms of A/B testing, timezone split of sends etc - overall a pretty immature product for the price.
Also the tool is not very sophisticated in terms of A/B testing, timezone split of sends etc - overall a pretty immature product for the price.
What problems is the product solving and how is that benefiting you?
We use this tool for all marketing emails.
Recommendations to others considering the product:
Adopt it if your contact list is small and you don't have complex requirements like AB testing, multiple languages, multiple timezones, and complex segmentation of contacts.
ok software not ok platform
What do you like best about the product?
from a purely "feature" driven perspective, this platform does everything needed
What do you dislike about the product?
no help at all avoiding being inappropriate labelled blackhat. no help at all dealing with major ISPs when pushback occurs
What problems is the product solving and how is that benefiting you?
customer retention. reactivation.
Recommendations to others considering the product:
other platforms probably offer much better "black hat/white hat" protection and policing
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