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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

349 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Dan O.

Easy to implement transnational emails

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
Reliable and robust transaction or promotional emails at a very inexpensive price point.
What do you dislike about the product?
If you run into reputation issues your account is burned, notifications of problems are not sent automatically.
What problems is the product solving and how is that benefiting you?
Extremely cheap email at an enterprise scale.

I've also used it for CCTV emails and server correspondence.
Recommendations to others considering the product:
Be mindful that whilst support is provided, it can be a little unhelpful if you run into reputation issues through no fault of your own.


    Computer Networking

Handy

  • December 12, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and fast. The mail out theme option is nice and best past is about the data it gives u about the email u have sent out.
What do you dislike about the product?
Spam rate is higher sometimes when we mail out
What problems is the product solving and how is that benefiting you?
Can send 100s and 1000s of emails at a time. Plus it is very easy to use and fast as well
Recommendations to others considering the product:
Very good if you have large quantities for email to send.


    Retail

Good value for the service.

  • November 17, 2017
  • Review provided by G2

What do you like best about the product?
More features are being added and updated lately. Ease of use.
What do you dislike about the product?
Not much. There are small improvements that will be made soon
What problems is the product solving and how is that benefiting you?
With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.


    Higher Education

Does the job; not always tremendously intuitive

  • November 12, 2017
  • Review provided by G2

What do you like best about the product?
SendGrid has excellent support, customer service, and learning resources available on their site.
What do you dislike about the product?
The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link.
What problems is the product solving and how is that benefiting you?
We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us.
Recommendations to others considering the product:
Take advantage of their support. They seem to have a great company culture and really seem to work with their customers to help them reach their goals.


    Information Technology and Services

easy fast and user friendly

  • November 09, 2017
  • Review provided by G2

What do you like best about the product?
ailchimps is one of the best to use for email campaigning
What do you dislike about the product?
a little more effort for support customer
What problems is the product solving and how is that benefiting you?
sendgrid is easy and fast setup


    James S.

Transaction email within a SAAS product

  • October 27, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use from .net API. Easy integration with Azure billing.
What do you dislike about the product?
The web user interface for finding emails is a little clunky. Also not able to see content of email.
What problems is the product solving and how is that benefiting you?
Sending of transaction emails from our SAAS product.


    KJ P.

Fast, Effective, Reliable Email Delivery

  • October 09, 2017
  • Review provided by G2

What do you like best about the product?
We use the API to create a separation of concerns between our various environments. SendGrid makes it fast and easy for us. No more email servers. No more headaches.
What do you dislike about the product?
Can be challenging to get up and running on a new system. Not unique to SendGrid. Most solutions require a little bit of onramp time.
What problems is the product solving and how is that benefiting you?
Email delivery and the elimination of maintenance.
Recommendations to others considering the product:
Don't manage your own email servers, use an API driven solution like SendGrid.


    Stephen M.

Simple to use - but lacks advanced customization

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
Drag and drop features make it very simple to use
What do you dislike about the product?
Lack of customization - e.g. social media buttons look outdated, and the column setup doesn't allow a huge amount of adaptability
What problems is the product solving and how is that benefiting you?
Our whole structure is modeled around a solid email list, and Sendgrid allows us to hit these lists accurately
Recommendations to others considering the product:
Sendgrid is great, but I'd like to see some more customization options - I've seen some features that MailChimp have that would be cool in Sendgrid


    Information Technology and Services

Works great

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Great option for sending emails from a variety of services. I use the wordpress and microsoft flow integrations.
What do you dislike about the product?
It can sometimes be difficult to login as I set it up through Azure.
What problems is the product solving and how is that benefiting you?
Our problem was that we often need to send transactional emails as a part of other workflows. We've benefited from a solid platform with good deliverability


    Steve B.

Great API for sending transactional emails

  • June 01, 2017
  • Review provided by G2

What do you like best about the product?
We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site and then pass in whatever data I want via API when sending the emails.
What do you dislike about the product?
The marketing email tools are still being fleshed out. I'm not complaining about them, but the email editing tools aren't anywhere near as easy to use as Mailchimp's editor. I'm optimistic for it, though.
What problems is the product solving and how is that benefiting you?
We're able to jump in and send out emails to customers who are already customers, who opted in to marketing emails during a purchase. I'd have to plug that data in to a different service and have disparate data if I didn't use SendGrid for marketing as well, since we're already using them for transactional emails.
Recommendations to others considering the product:
Keep in mind it is still growing up and will continue to improve over time. SendGrid is a great company who's come a long way since their inception. They already have the best-in-class transaction email sending so they know how to send email that arrives successfully, so jumping on board here is a smart move.