Asana
AsanaExternal reviews
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Best PM tool for creative and marketing teams
What do you like best about the product?
The easy-to-use, beautiful interface is perfect for my team of creatives that often find other PM tools too clunky and hard to adapt to. As a PM, onboarding a team to a new tool is often pretty painful, but my teams are actually excited to use asana.
What do you dislike about the product?
The user permissions and admin tools are heavily lacking. With asana premium, you pay for each seat on the team yet literally anyone on the team has the ability to add people. For a large company like mine, I find it very cumbersome and difficult to constantly manage who is being given a seat on our paid account therefore having to pay for employees to access our premium account who we didn't budget for.
What problems is the product solving and how is that benefiting you?
Accountability and transparency!
Asana allows our team to be organized and never forget anything.
What do you like best about the product?
Since our company uses Asana, we have been able to standardize our processes, and everything is saved. Project management is improved because we know who does what and when. The personal organization is also more efficient thanks to the MyTasks tab ultra convenient to find all the actions and prioritize them. We have reduced the number of emails by using Asana. And most importantly, Asana is easy to deploy because very user-friendly.
What do you dislike about the product?
One of the difficulties with Asana is the management of subtasks, and the fact that a subtask is not naturally related to the project of the parent task. This is counter intuitive and leads to a lot of confusion among the teams. Another point, it is important to quickly understand how to regulate notifications otherwise we get a lot.
Portfolio could be very useful for project managers, but currently they are not available unless you pay for Business for the whole commany and the costs increase a lot. We would love having it, but users don't need those features at all.
Portfolio could be very useful for project managers, but currently they are not available unless you pay for Business for the whole commany and the costs increase a lot. We would love having it, but users don't need those features at all.
What problems is the product solving and how is that benefiting you?
Thanks to Asana, we easily reproduce the processes that are repeated by creating models. Project management is fluid because everything about the project is centralized in one tool. In addition the Timeline is very easy to use and allows to easily have visual schedules and always up to date.
Recommendations to others considering the product:
Asana is very easy to use, and has a community of very active users to help you improve your use.
Slow and steady wins the race
What do you like best about the product?
I appreciate how agile the platform is. I'm able to, very quickly, get a team working together on a shared deliverable, even if some participants are new to Asana. We can use boards, lists, and run reports to see our projects in different ways.
What do you dislike about the product?
Sub-tasks are a huge opportunity. It's unclear which tasks contain a sub-task. Tasks can be completed with no prompt indicating that sub-tasks remain to be completed. Sub-tasks don't appear in Timeline view. Sub-tasks don't inherit custom fields. Sub-tasks are only visible when viewing task details. They could be indented below a task in the Main pane.
What problems is the product solving and how is that benefiting you?
We use Asana for project management (usually small to medium sized projects). We also use it to capture and communicate insights from our frontline teams to specialized support/project teams. We find it to be a great way to get everyone in the same tool for task visibility and accountability.
Recommendations to others considering the product:
Asana is a great product, but the best part about it is the community and the support. The Community Forum is the best moderated forum I've ever experienced, but it's common for Ambassadors, Certified Pros, and Forum Champions to respond within minutes or hours. It's incredible!
Is this the right SaaS for my team?
What do you like best about the product?
What I like most about asana is the simplicity of it all. Easy to navigate, solid notification options, and great for collaboration. Marking changes or providing updates, happen pretty instantly. This is key to keeping the team all on the same page and helpful when working remote and others are following along within asana. Took most of my team a couple of training sessions to become very comfortable in asana.
What do you dislike about the product?
There are a few areas where asana can improve. 1) Better migration options from other software. Telling someone about asana and then having to add disclaimers depending on where they are coming from isn't ideal. 2) Another is the limited customization options. More are being done with improvements, but as an example: using different types of number formats would be helpful. 3) the in between notifications. Currently feels like all or nothing users are okay with notifications, but the middle is unsure. They either end up getting too little or too much notifications.
What problems is the product solving and how is that benefiting you?
Collaboration, updating, and efficiency. These are a few of the problems asana has helped solve/improve.
Recommendations to others considering the product:
Asana is a great tool and can be exactly what you are looking for. I good place to visit to find out if out if you will need to make workarounds is within their API documentation. Importing certain types of files links are not easily supported within asana. May need to create a more thorough transition plan in advance.
Asana has taught me how to prioritize and handle all of my tasks.
What do you like best about the product?
Asana makes everything visual and very collaborative. It is easy to work as a team, and to work across projects. It is a company-wide tool, any department can find it beneficial. It is very user friendly, with lots of training to go with it!
What do you dislike about the product?
There are a lot of features and things happening. You really benefit from reviewing the training courses and making sure you fully understand what a feature is for to fully excel within Asana.
What problems is the product solving and how is that benefiting you?
We are a small startup company, and we are in the midst of rolling out a support tool. At the moment, we are using Asana as a tool to track and log our support tickets.
Recommendations to others considering the product:
Go through the training guides! They have so much information and are hands on.
Great tool for task and project management
What do you like best about the product?
Easy to use. Steep learning curve. User-friendly interface. Great features that help to manage separate tasks and projects: timeline, customer fields, search, etc. Integration with Outlook and SharePoint.
What do you dislike about the product?
The list of tasks can get messy if you don't clean it. But it's less about Asana and more about employees training.
Subtasks are hard to manage, sometimes they get lost, as you can't see them in the list until you click into the task.
Subtasks are hard to manage, sometimes they get lost, as you can't see them in the list until you click into the task.
What problems is the product solving and how is that benefiting you?
Project Management, new products launch, Team planning, personal task planning.
Asana literally changed the way I live my life (for the better)
What do you like best about the product?
Robust task management with amazing features... recurring tasks, start/end dates, Kanban view, integrations to turn transactional processes into tasks, 'blocked by' functionality, custom fields... almost everything you could need from something that acts as the front-end for your entire career.
What do you dislike about the product?
Features in the free and entry-level paid tiers are being migrated to the super expensive tier, so one day you might wake up and find that something you rely on is no longer available unless you fork over more money (I miss you, Dashboard view). Some features that seem obvious (like tasks that exist in multiple projects, or tasks being assigned to multiple people) are absent and aren't on the roadmap.
What problems is the product solving and how is that benefiting you?
I think I found Asana by googling "free task manager" in mid-2012. I signed up for a bunch of different services, but Asana had the best search, so that was the one I stuck with. I added my work projects, invited my coworkers, and it was great. Then I realized that I could create a workspace for home improvement projects and share it with my spouse. Then I started turning everything into tasks... student loan payments, ideas for novels, toy wishlists for the kids, weekly chores... like, *everything* can go into Asana, and if I give it a due date then I don't have to keep track of it in my head. It felt like I went from struggling to stay afloat in open waters with cement blocks tied to my ankles to sitting in one of those inflatable chair things that rich people on TV use in their pools.
Recommendations to others considering the product:
Take advantage of the free tier. You can do a ton of stuff without having to pay anything, or even have a credit card on file. My team used the free tier for four or five years until with decided the timeline view was worth upgrading for.
Project control with Asana
What do you like best about the product?
The team integration and automation of the communicacions between team members.
What do you dislike about the product?
The Inbox. I receive email notificacions and notifications from th mobile app, but I have never used the Inbox. It just sits there with an orange dot.
What problems is the product solving and how is that benefiting you?
Planning and following up with my projects. We have very detailed projects that require several tasks and subtasks and with Asana, this is very simple.
Using Asana for project management of a CSM team
What do you like best about the product?
Board view with multiple projects tasks.
What do you dislike about the product?
The UI.
The KPIs extraction from project thats is not that easy.
The KPIs extraction from project thats is not that easy.
What problems is the product solving and how is that benefiting you?
Collaboration of 4 people on project of different types (content edition and publishing, CRM, etc.).
Lifeline of Business
What do you like best about the product?
Complex workflows can be visualized and conversations can be had inline at every step.
What do you dislike about the product?
Some of the email notification preferences could use some finessing.
What problems is the product solving and how is that benefiting you?
Getting out of spreadsheets. The data is much easier to chop up and view in different ways than with a spreadsheet.
Recommendations to others considering the product:
Try the free version and use it for your own personal tasks: picking up laundry, grocery lists, appointments, etc.
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