Proofpoint Security
ProofpointExternal reviews
596 reviews
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With Proofpoint, i am self confident in my email infrastructure security
What do you like best about the product?
When it was time to think about email security concern, we had to look for a suitable solution, which would suit our needs in terms of security and effectiveness.
We tested different software editors and our choice has leaded us to choose Proofpoint.
Why Proofpoint ?
PPS is in the magic quadrant of leaders in this domain.
The security options match almost every kind of need. It is quite complex but very efficient !
I like the control it gives about all the email security topics (rules, SFP, DKIM, DMARC).
It is possible to edit all kind of reports too.
All these reasons justify our decision to go on with this solution.
We tested different software editors and our choice has leaded us to choose Proofpoint.
Why Proofpoint ?
PPS is in the magic quadrant of leaders in this domain.
The security options match almost every kind of need. It is quite complex but very efficient !
I like the control it gives about all the email security topics (rules, SFP, DKIM, DMARC).
It is possible to edit all kind of reports too.
All these reasons justify our decision to go on with this solution.
What do you dislike about the product?
Despite the real efficiency of this product, some things may be improved.
The web interface could be better, especially when displaying the quarantine messages. They don't always show entireley. I have to do a search 'all' often. 'Auto' by default is not a good option.
The ergonomy could be improved too, to match nowadays standards. The present interface loooks like 2K years and seems a bit outdated.
The web interface could be better, especially when displaying the quarantine messages. They don't always show entireley. I have to do a search 'all' often. 'Auto' by default is not a good option.
The ergonomy could be improved too, to match nowadays standards. The present interface loooks like 2K years and seems a bit outdated.
What problems is the product solving and how is that benefiting you?
Every aspects of email security : Filtering spam, phishing attempts, viruses and malwares.
Our users are protected and that is a real benefit for our entity.
The service is always up thanks to the cluster configuration, so that email flow is never interrupted.
Our users are protected and that is a real benefit for our entity.
The service is always up thanks to the cluster configuration, so that email flow is never interrupted.
Recommendations to others considering the product:
If you are looking for a good email security solution, Proofpoint is for you. It needs time to handle the configuration but it is worth it.
A good cloud based product for Email Security
What do you like best about the product?
Proofpoint On Demand is cloud based product which gives you the Protection to your email environment. It protects your environment against the Email threats. Easy to implement as well as it's GUI is quite simple and handy for the administrators. It process the mails parallel to all modules which take less amount of time. You can also use and integrate Targeted Attack Protection (TAP), TRAP and Proofpoint SAAS defense with your POD to enhance the security of your email system.
What do you dislike about the product?
The amount of mails which are rejected due to reputation (PDR) should be enhanced. As mail processing is parallel processing, some times it is difficult to reach to the root cause of some issue for the administrator. However administrator can take the help of Proofpoint support for the same.
What problems is the product solving and how is that benefiting you?
It's a good product related to email security. Cloud based product which helps in cost reduction as well as simplify the management process. The systems and back end process are maintained and managed by Proofpoint. Also you can set the alert for specific situation and act on the same. Scheduled report is also sent to specified address which sometimes helps to resolve some mail related issue proactively.
Recommendations to others considering the product:
Overall a good cloud based product for providing ultimate Email security in your organization. Easy to implement as well as easy to Administrate.
Excellent protection
What do you like best about the product?
The quality of filter and detection ratio is more efficient than our previous solution.
The sandbox was the most efficient on the market when we decided to migrate to proofpoint.
The sandbox was the most efficient on the market when we decided to migrate to proofpoint.
What do you dislike about the product?
The reactivity of support in some cases and some lack of communication when something goes wrong with the global environment.
The email security gateway is sometimes responsible of issue with the connected email environment and in this case, it is difficult to bring vendors together to show something is wrong, and often both rejects the issues on the other. Some issues were detected due to TLS encryption and it was not easy to solve...
And finally the TAP environment to give you some global view is not enough efficient to give a good view. You need to implement other tools to have good reports, and good comprimsing view. Of course the solution is not complete if you don't buy the full suite, it is a pity.
The email security gateway is sometimes responsible of issue with the connected email environment and in this case, it is difficult to bring vendors together to show something is wrong, and often both rejects the issues on the other. Some issues were detected due to TLS encryption and it was not easy to solve...
And finally the TAP environment to give you some global view is not enough efficient to give a good view. You need to implement other tools to have good reports, and good comprimsing view. Of course the solution is not complete if you don't buy the full suite, it is a pity.
What problems is the product solving and how is that benefiting you?
We have a excellent blocking ration which leads to less phishing or all malware attacks.
The benefits are important based on user feedback.
One big improvement was the digest that is sent regularly to end users with blocked emails.
Globally we reduced the number of tickets at helpdesk.
Based on Proopofpoint we were able to also implement DKIM and DMARC to ensure a better level of security.
The benefits are important based on user feedback.
One big improvement was the digest that is sent regularly to end users with blocked emails.
Globally we reduced the number of tickets at helpdesk.
Based on Proopofpoint we were able to also implement DKIM and DMARC to ensure a better level of security.
Recommendations to others considering the product:
Don't go by your own in the configuration but use a certified partner for implementation that is not always easy
The best Email and Spam protection
What do you like best about the product?
When there have been any instances of FPs that are reported, the PP support team has been the most helpful in resolving the issue right away. Also the product itself is dynamic and evolving with even the latest of the threats. Also I like the dynamic nature of the product have the cloud based approach with active monitoring or zero day threats which are identified and applied to the over PP community.
What do you dislike about the product?
So far I have not encountered any situations to dislike the product as a whole. However, if the Smart Search feature is faster than it is today. I would appreciate it as we as an organization handle a more than a billion emails a year and to search for extreme large set of results takes time. But I would also think it matters how many servers that we employ. However, I would still appreciate if the Smart Search feature is faster than it is today.
What problems is the product solving and how is that benefiting you?
Currently we are using the PP Email Security and Protection as Edge server and it has been a great product so far.
Recommendations to others considering the product:
I would recommend this to anyone who is looking for a product that has great product support along with amazing features of the Edge which is wholly based on Linux platform. Robust email threat protection and has cloud based approach which makes it even more powerful in handling possibly the zero day threats. The best in its class product which leverages the best in class methodologies to detect and prevent the spam with great anti spam filters along with content filters.
Ease of use, does it's job well.
What do you like best about the product?
-> The fact that it gets the job done, the spam filter works marvelously
-> Its ability to properly identify and categorize safe emails from bad ones
-> it is feature rich and contains sufficient integration with O365 and other cloud services
-> Its ability to properly identify and categorize safe emails from bad ones
-> it is feature rich and contains sufficient integration with O365 and other cloud services
What do you dislike about the product?
-> The interface could be more modernized with more distinct colours and button placement
->More intuitiveness when interacting with the UI
-> The reporting feature is not as robust or intuitive as we would like it to be to give accurate and concise, information.
->More intuitiveness when interacting with the UI
-> The reporting feature is not as robust or intuitive as we would like it to be to give accurate and concise, information.
What problems is the product solving and how is that benefiting you?
-> We are solving phishing, spoofed, spam and virus laced attachments in emails as ProofPoint does a great job at stopping or quarantining these issues.
Recommendations to others considering the product:
-> Know your users and their email habits, if they get mostly external emails configuring the policies to be flexible enough to keep them safe as also to ensure their work is not disrupted by a safe mail from external sender being deemed malicious and held for a long period of time especially if it is time sensitive.
six years and counting ...
What do you like best about the product?
The system is very thorough and complete. There are many options and configurations we can leverage to totally control how we utilize the system. The system has frequent updates. We experience few false positives. It just works.
What do you dislike about the product?
The Admin UI has been dreadfully slow since day 1 and got worse over the past few years. The Customer Support was touted as one of the best .. but I have had nothing but frustration when dealing with them - which thankfully is not often. I also think some of the add-on features feel like they were awkwardly attached or integrated into the core product.
What problems is the product solving and how is that benefiting you?
We need to protect our end users from the high volume of SPAM and malware. We also need to encrypt a small portion of the messages we handle. We have been able to accomplish both of these with Proofpoint.
Email Security
What do you like best about the product?
Email protection provides insight into our large enterprise and allows us to see where malicious campaigns are coming from.
What do you dislike about the product?
I have had a mostly pleasant experience with Email protection thus far. We've not had it for a full year yet.
What problems is the product solving and how is that benefiting you?
The amount of spam our users are receiving at their inbox has dropped dramatically.
Recommendations to others considering the product:
great product
Complete email security package
What do you like best about the product?
I have been a customer for about 18 months and the amount of changes that have been made (for the better) are what impresses me the most.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
The UI itself has had several updates to make it much cleaner and more usable to what it was even just 18 months ago. I am looking forward to what it looks like in the future.
As for features, I personally like the amount of end-user self service options there are. From email encryption to the end user digests. It can take the workload off an admin significantly, especially from an organisation that gets constant "are my emails blocked" requests.
What do you dislike about the product?
The price is obviously quite a high barrier for entry, I do understand that proofpoint is a leader in the industry but charging POD (on demand) customers for a separate log forwarding license I feel is quite unnecessary.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
I also feel the DMARC option should be cheaper to aid adoption initially, I would absolutely love this feature but the price is very high.
Asides from the price, I would like to see the "saving" bar at the top moved to be more obvious. It is very easy to miss.
What problems is the product solving and how is that benefiting you?
Compared to our previous product, proofpoint is miles and miles ahead.
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
It has vastly increased our security and was the main reason only one attack vector in our annual pen test was successful (out of 6 attacks, only one got through and this was nothing to do with email!).
Recommendations to others considering the product:
The benefits we have gained from using proofpoint are numerous, increased security and visibility are among the top.
Effective Email protection getting even better over the years
What do you like best about the product?
The effectiveness of the product is best. Also the professional services guy was very helpful to set it all up. Using the product for several years showed it always improves
What do you dislike about the product?
After reporting a bug in an email firewall rule it takes too much tome to get resolved. Other reports were quicker, but this particular one is something we need as it filters email based on some dictionary words.
What problems is the product solving and how is that benefiting you?
One of the biggest threats is email. Proofpoint helps us protect our users and so our companies to prevent a lot of trouble. Having access to autopull, trap, warning tags, etc really delivers a safer feeling.
Protection level is very high.
What do you like best about the product?
Protection level is very high. TAP and TRAP integration with PoD is key component of this product. Pulling e-mails from clients, ability of customization, imposter spam feature should be used by everyone.
What do you dislike about the product?
Language of e-mails should be considered and PoC times, you should test every language you used. English, French protection performance may be better then other low used languages.
What problems is the product solving and how is that benefiting you?
TAP and TRAP portals are new for us. We attained better reporting and better protection.
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