Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Proofpoint Security

Proofpoint

Reviews from AWS customer

4 AWS reviews

External reviews

596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Investment Management

Reliable security, excellent features, very slow interface

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
The accuracy of the spam filtering is excellent. The feature set is also excellent, providing a very flexible solution.
What do you dislike about the product?
It takes a very long time to do just about anything in the PoD interface. The response time is extremely slow. The search capability is limited and not consistent between different sections of the interface.
What problems is the product solving and how is that benefiting you?
We are using it to reject & quarantine malicious, risky & suspicious email messages. The notification options when a message is quarantined is very helpful. We also rely on the DLP and encryption features to prevent specific sensitive information from being sent insecurely by email.


    Hospital & Health Care

ProofPoint has kept our environment safe

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
The admin interface is very intuitive and the threat dashboard is very helpful
What do you dislike about the product?
Not having the ability to make changes to the system files, clear space on our own and to see a "live" email workqueue
What problems is the product solving and how is that benefiting you?
Keeping our company secure from an email standpoint, also limitting the amount of unwanted email.


    Financial Services

Some growing pains

  • May 26, 2020
  • Review provided by G2

What do you like best about the product?
Ability to send multiple phish email templates to many users
What do you dislike about the product?
Reporting is consistently not accurate and not updating frequently enough
What problems is the product solving and how is that benefiting you?
Email analysis for suspicious emails.
Recommendations to others considering the product:
Expect a learning curve and time for the tool to gather data to become accurate


    Tim S.

Rock Solid Email Protection

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
Proofpoint is a set it and forget it product that requires little interaction. It just works once setup.
What do you dislike about the product?
The updates sometimes need a little help. But if things to automatically update, support is always very responsive and always willing to help.
What problems is the product solving and how is that benefiting you?
We use Proofpoint as our Anti SPAM software. It works very well.


    Hospital & Health Care

Great customer support.

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
Customer Service is helpful and efficient. Everytime I have an issue I'm able to easily log a ticket and have a support specialist review within hours depending on the business impact.

ProofPoint went above and beyond providing us with professional services implementing the lastest feature set as our organiztion moved from hosted email to the cloud.
What do you dislike about the product?
The Proofpoint security platform is so vast its hard to be an expert in everything. For smaller shops with a limited security staff this can be a daunting task.
What problems is the product solving and how is that benefiting you?
Helping reduce the phishing volume our organization faces. Proactively protecting our end users. Giving our users the ability to easily manage their inbox without all the extra spam and clutter.
Recommendations to others considering the product:
ProofPoint is the top of its class. It may be more expensive than others but the price is well worth the functionality.


    Jerry R.

A Stellar Mail Filter

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
The product is very reliable and thorough. Over the years, I've grown to trust it completely.
What do you dislike about the product?
The modularity, which makes for nice granularity, also makes mastery of the product a tad more difficult. It does take some time to understand the interplay ha hierarchy of the modules.
What problems is the product solving and how is that benefiting you?
The greatest risk to the security of our network is an attempt by a bad actor to infiltrate our security through phishing and malware. Between the scanning/identification capability of Proofpoint, URL defense neutralizes all but zero-day threats. Even a high percentage of those are caught before my users have a chance to make a mistake.
Recommendations to others considering the product:
Compare this product to others on the market. Negotiate the price aggressively.


    Keith B.

Proofpoint is a Solid Cloud Email Protection Suite

  • May 21, 2020
  • Review provided by G2

What do you like best about the product?
Proofpoint is very flexible, and allows me to create an array of rules to meet the needs of my business.
What do you dislike about the product?
No API access around usage statistics that I would like to be able to pull.
What problems is the product solving and how is that benefiting you?
Of course, standard AV/Spam protection, but I'm also able to create specific rules that meet my needs, like being alerted every time an impersonation attack hits where the bad actor is trying to appear as an executive. I'm also able to pull email out of users' mailboxes if it is learned to be malicious after-the-fact.


    Andrea L.

The best solution of Email Security

  • April 24, 2020
  • Review provided by G2

What do you like best about the product?
Reliable solution, identifies threats and you have fewer false positives.

Additional components (Tap, cleaner, etc.) make the solution among the best on the market.
What do you dislike about the product?
I have nothing to report.
Is a good solution
What problems is the product solving and how is that benefiting you?
Reduction of spam and phishing attacks
Recommendations to others considering the product:
It is a solution that allows you to identify threats that are conveyed by email


    Sulman M.

Very good product with Granular security policies and high detection

  • November 28, 2019
  • Review provided by G2

What do you like best about the product?
The most I like about proofpoint email security is that it is very granular when it comes to the policy configuration and high and accurate detection rate. We can utilize all the features like Sand-boxing, AV Scanning, SPAM protection, Information Protection and Encryption with a single product.
What do you dislike about the product?
Overall the product is very good and very rich of features. The only downside to me is that there should be more option and variety of different reports that we can run and present to the management.
What problems is the product solving and how is that benefiting you?
The detection rate has been improved and is more accurate now. Now we don't have any false positives, they are very less now. We have more granular controls now for policy and rules configuration.
Recommendations to others considering the product:
Its a very nice product with good and accurate detection capabilities. Very granular for policy configuration


    Avi T.

Solve challenges regarding email security

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
The browser for email sent or received is quite comprehensive in Proofpoint. The rules for email can be programmed very interestingly and it allows for granular monitoring of upstream and downstream addresses. It makes sure that messages from our company are safe for our clients and confirm whether they come from stated private email messages. You may also mark emails in the body of the email with some sort of spam warning and explicitly send them to everyone accused of being spam.
What do you dislike about the product?
Although the URL Filter function is good, it tends to hide the URL in any way it can be interpreted. The user interface is somewhat obsolete and still has plenty to change. Also, service management could be simplified more quickly.
What problems is the product solving and how is that benefiting you?
My whole business uses Proofpoint Email Security and Protection. Our Backend email service is Office 365 and it operates without any issues, this helps with many of the challenges regarding email security that we even didn't know about. Through our continuous learning, Proofpoint takes a great deal of deviation out of the process for our clients on how to look for questionable emails.
Recommendations to others considering the product:
Proofpoint Email Security and Protection is an adequate solution for medium-sized companies, particularly where complex sorting is required. It will allow every agency to have its own email regulatory requirements, and ProofPoint can be very helpful to handle this tool. It will provide any organization with very strong inbound and incoming email streams.