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Proofpoint Security

Proofpoint

Reviews from AWS customer

4 AWS reviews

External reviews

596 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Additional Layer of email protection

  • June 09, 2021
  • Review provided by G2

What do you like best about the product?
Template creation for multiple tenant onboarding. It makes it easier if you ahve one template to copy off. Specifically if you have multiple tenants using your services.
Safelisting and blacklisting emails is no brainer
User digest option to give user the flexibility to release or block emails
Ability to trak daily, monthly, yearly metrics for presentation
Taps into multiple proofpoint database which automatically block links when it is marked as malicious, URL defense makes it easier to filter email links
You can refine safelist/block list in global, tenant, individual mode
What do you dislike about the product?
Navigating the dashboard was a challenge, some tabs have the same name as the other so it was confusing where I am at. It takes familiarity with the dashboard.
What problems is the product solving and how is that benefiting you?
It filtered almost all of the phisishing emails, specifivally those that pretend to be an employee.
Users are more aware of the links that they are clicking as URL defense obsures the actual email link, this gives email recipients to think twice before they click on links.
Becuase of the user digest, system admins does not have to constantly emails caught up as spam.


    Real Estate

A complete and secure solution for email protection

  • June 09, 2021
  • Review provided by G2

What do you like best about the product?
TRAPS auto delete feature, set and forget, saves time and $
What do you dislike about the product?
Multiple dashboards, it seems like each feature was bolted on not fully baked in
What problems is the product solving and how is that benefiting you?
Phishing protecting mostly, spam filter is nice too.
Recommendations to others considering the product:
You need TRAPS at a minimum to really unlock the value of the product. The auto pull feature is VERY nice. Our analyst now only have to look at just a few emails per day manually. Also the Phishing button with TRAPS allows auto-response to user requests with no human input, that's great for our already stretched SOC team


    Steve O.

SCO PP Email Security

  • June 09, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use
and centralized MSP control
What do you dislike about the product?
Anti Spoofing not reliable, that is not good
What problems is the product solving and how is that benefiting you?
Ease of login and preview of emails before releasing


    Emma A.

A complete protection system !!

  • January 13, 2021
  • Review provided by G2

What do you like best about the product?
For us, this software has been innovative since it has allowed us to improve our email inbox, freeing up the space in the inbox of each email with the function of eliminating junk emails (SPAM) and only leaving our most important information I am happy because the service has allowed us to navigate in its interface without any inconvenience and to configure the filters or tools that they offer us are very specific, managing to maintain security and stability avoiding loss of information.
What do you dislike about the product?
I do not have any inconvenience regarding the functionality of the service since it has allowed us to navigate our emails safely and with information that is really important avoiding spam is for this reason that I like the system and we do not have any problem with However, the function that future filters offers us can be configured differently to permanently delete spam emails.
What problems is the product solving and how is that benefiting you?
For us, it helped us to improve our search for important emails, usually we received a lot of junk emails and those that have important information at certain points are lost or it is very difficult to find it is for this reason that this system with different filters allows us to protect the email to avoid junk emails and in this way find the emails we need in a more efficient way, as well as the system we can configure to our liking to avoid or block some particular emails, avoiding very complete access to the protection system.
Recommendations to others considering the product:
In my opinion the system works correctly and providing solutions that allow us to improve our emails allowing us to navigate quickly and without any inconvenience, the filters are very simple and the tools are very practical to use, I recommend them.


    Financial Services

Proofpoint Email Security product has been a very secure , reliable and stable product

  • January 04, 2021
  • Review provided by G2

What do you like best about the product?
Spam efficacy and updates , resiliency of product
What do you dislike about the product?
Limitations on role of the agents that cannot be added after the initial setup
What problems is the product solving and how is that benefiting you?
Spam , TAP efficacy/dashboard


    Financial Services

Excellent customer service

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Customer support is excellent and the engineers I worked with are very knowledgeable.
What do you dislike about the product?
Implementation was a bit confusing for some users. It was resolved by the documentation though.
What problems is the product solving and how is that benefiting you?
We are able to block at lot of unwanted emails that was not possible with our previous system.
Recommendations to others considering the product:
Highly recommended


    Automotive

Spam Mail Hunter

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Spam mail eliminate rate is very effectve i think.
What do you dislike about the product?
User interface can have much more easy management surface .
What problems is the product solving and how is that benefiting you?
We protect our users for spam mail attacks.Also we use URL detection.In case of any risky URL the tool blocking or informing user and administrators.


    Hospital & Health Care

Proofpoint Email Security

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
Proofpoints UI is a very analyst friendly interface. It is easy to navigate through the UI and find what i need very quickly.
What do you dislike about the product?
I haven't really found anything that i dislike inside proofpoint.
What problems is the product solving and how is that benefiting you?
Normal problems consist of correcting false positives in the spam filter, and reminding users how to send encrypted emails.


    Higher Education

Email Security that works

  • July 18, 2020
  • Review provided by G2

What do you like best about the product?
The spam protection and detection as well as email fraud detection.
What do you dislike about the product?
The UI is not that user friendly and could use a face lift.
What problems is the product solving and how is that benefiting you?
Phishing, spam detection, spam protection, user email management. Users can manage their own quarantine easily and inbound mail filtering works consistent and accurately.


    Food Production

Review by Enterprise IT Director

  • May 28, 2020
  • Review provided by G2

What do you like best about the product?
Catching things our Office 365 didn't catch
What do you dislike about the product?
False positives that prevented good emails to get to the right people
What problems is the product solving and how is that benefiting you?
Securing our Email. Greater protection on bad emails and ease to get them out of the system if they make it thru.
Recommendations to others considering the product:
Trial and see for you it be done after your existing system and it will catch what you currently have doesn't.