Proofpoint Security
ProofpointExternal reviews
596 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Proofpoint has been a great product overall first in class among their space and product stacks
What do you like best about the product?
Reliability and peace of mind are the biggest things that come to mind when i describe my relationship with Proofpoint. The products just work and in my experience have been the most reliable and capable of the products i have used in the past.
What do you dislike about the product?
To be honest my biggest gripe are the SLA times on support, its not bad but it could be improved and often times they surpise you on response times. However that would be my biggest gripe with the service overall.
What problems is the product solving and how is that benefiting you?
Before we had Proofpoint managing email spam and attacks were a very intensive manual process with our prior product, it wasnt even on the level of quality that we have observe with Proofpoint. Today administration of the product is pretty light weight, even during our onboarding period we didnt get an unreasonable amount of tickets.
Robust Email Security Solution
What do you like best about the product?
Proofpoint Email Security and Protection offers several features
I almost use it every week.
The platform actively gathers data on suspicious sources and potentially malicious content. This helps administrators stay ahead of threats.
Proofpoint seamlessly integrates with popular email applications and clients, ensuring secure implementation.
Administrators can set user access privileges, allowing approved parties to access sensitive data.
Proofpoint assists with compliance related to PII, GDPR, HIPAA.
I almost use it every week.
The platform actively gathers data on suspicious sources and potentially malicious content. This helps administrators stay ahead of threats.
Proofpoint seamlessly integrates with popular email applications and clients, ensuring secure implementation.
Administrators can set user access privileges, allowing approved parties to access sensitive data.
Proofpoint assists with compliance related to PII, GDPR, HIPAA.
What do you dislike about the product?
While Proofpoint is robust, there are a few areas for improvement:
API integration with Crowdstrike and Defendr is great, but many time this provide a false information in our EDR tool, which unnecesssary creates multiple false postive tickets.
Due to its comprehensive functionality, new users might require time to fully grasp all aspects of the solution.
Customer Support is not that great, it may take months to solve an issue.
API integration with Crowdstrike and Defendr is great, but many time this provide a false information in our EDR tool, which unnecesssary creates multiple false postive tickets.
Due to its comprehensive functionality, new users might require time to fully grasp all aspects of the solution.
Customer Support is not that great, it may take months to solve an issue.
What problems is the product solving and how is that benefiting you?
Helps in blocking around 98% of bad emails.
Proofpoint email security review
What do you like best about the product?
Cloud based and after the onboarding understanding how the product works to protect your organization.
What do you dislike about the product?
It takes a while to access the admin page, however, it is not a major inconvienence.
What problems is the product solving and how is that benefiting you?
We have used other products prior to Proofpoint and it is clearing stopping many malicious links, bad actors, or attachments. The banners help our staff identify the type of email which helps our staff be more diligent.
Good product with quick dashboard
What do you like best about the product?
The product is easy to use, and the dashboard quickly loads valuable information. Lots of options to search for messages, and it gives a lot of helpful information when viewing each message.
Customer support has been excelent with dedicated account manager.
Customer support has been excelent with dedicated account manager.
What do you dislike about the product?
Smart search stopped showing the recipient address if it couldn't match it with an account.
Can't seperately search on Quarantined/Discarded, or Quarantined continued.
Can't seperately search on Quarantined/Discarded, or Quarantined continued.
What problems is the product solving and how is that benefiting you?
It provides additional protection and visibility over multiple email facets with quick visual representations of mail flow within our environment. The information you can see when searching for messages is also really helpful.
Proofpoint Experience
What do you like best about the product?
the intense granular level of security that it provides
Good customer support
A lot of features
Good customer support
A lot of features
What do you dislike about the product?
Too many portals!!
There should be a single pane of glass where you can navigate to the different sections
It's very complicated to get it setup
There should be a single pane of glass where you can navigate to the different sections
It's very complicated to get it setup
What problems is the product solving and how is that benefiting you?
To name a few: Phising protection, Spam protection, keeping my domain's mx record clean
Proofpoint checks all the boxes
What do you like best about the product?
Proofpoint is intuitive, responsive, and their market coverage means they can respond to threats they've seen with OTHER customers to also protect You.
What do you dislike about the product?
Proofpoint's older management interface was relatively slow, but they've been rebuilding a new interface that is considerably faster.
Proofpoint can rarely be a little over zealous with their protection, however support is very responsive and remedies the situation quickly.
Proofpoint can rarely be a little over zealous with their protection, however support is very responsive and remedies the situation quickly.
What problems is the product solving and how is that benefiting you?
Spam protection is great, but I feel like URL rewriting is the real star of phishing protection. Knowing which links are clicked on (and being able to stop future clicks after a site is known bad) is next level.
Proofpoint user for over 5 years
What do you like best about the product?
I best I like is the support on the product. All techs are highly knowledge able and can help you very quickly.
I have never had a bad experience with tech support
I have never had a bad experience with tech support
What do you dislike about the product?
Only down side so far that i see is having so many different sites you need to access to manage the whole system.
What problems is the product solving and how is that benefiting you?
Email security is the biggest problem it is sloving.
We also use for testing our users and trainning our users on email phishing techniques, which is very important to us.
We also use for testing our users and trainning our users on email phishing techniques, which is very important to us.
Proofpoint performance and ease of use
What do you like best about the product?
The ease of use and setup are great and the support you get from Proofpoint is very helpful
What do you dislike about the product?
I really dislike how everything is in separate portals and links. It would be nice if everything was in one link so you can view all modules and sources easily.
What problems is the product solving and how is that benefiting you?
The amount of BEC it stops is impressive.
Longtime Proofpoint Customer
What do you like best about the product?
Proofpoint has adopted to the changes and technology well throughout the years. They have worked with us as we have scaled and added other companies into our portfolio.
What do you dislike about the product?
We sometimes have issues getting support in a timely manner.
What problems is the product solving and how is that benefiting you?
Proofpoint is scanning our inbound email.
Great Products!
What do you like best about the product?
Phishing campaigns are a breeze! Training topics are plentiful.
What do you dislike about the product?
Products could communicate with each other better. Too many logins for different services.
What problems is the product solving and how is that benefiting you?
Proofpoint helps detect and prevent malicous emails, it has already stopped countless attacks on our company.
showing 141 - 150