Retool
RetoolExternal reviews
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Flexible and easy to use UI creator for operations, customer support, and analytics
What do you like best about the product?
- Flexible UI
- Many integrations
- Fast turnaround for customer support
- Many integrations
- Fast turnaround for customer support
What do you dislike about the product?
- Can get slow depending on the complexity of the pages and integrations
- Management of integrations and interfaces could get cumbersome especially before reusable components, templates, and other tools were added
- Management of integrations and interfaces could get cumbersome especially before reusable components, templates, and other tools were added
What problems is the product solving and how is that benefiting you?
- Admin interface for customer support and ops
- Dashboards for analytics
- Flexible to fit lots of different use cases
- Fast iteration
- Dashboards for analytics
- Flexible to fit lots of different use cases
- Fast iteration
Fills a gap in data-driven operations
What do you like best about the product?
There are a lot of connectors to sources and I feel it hits a sweet spot between giving some developer flexibility and providing leverage with UI-based features. It really nails those scenarios which are a few weeks to develop and test when coded by hand vs a day or two using Retool.
What do you dislike about the product?
It's still a young platform so there are occasionally some kinks. Nothing major and they resolve things quickly. The platform is very Javascript-centric so if you think like that, you're at home but if you come from another background, a little mental adjustment is needed.
What problems is the product solving and how is that benefiting you?
Generally building connective tissue between analytic stores like databases and operational systems like Google AdWords or social media accounts. Often team members are doing repetitive tasks which can be automated very quickly using Retool. The main benefit is speed of development but also that it doesn't require an advanced developer to use.
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