Pimberly SaaS PIM/DAM
PimberlyReviews from AWS customer
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Easy & Intuitive Platform
What do you like best about the product?
We've been with Pimberly for 8 months now, it was an easy system to add into our tech stack.
I think the lifecycle rules & automation is really great, we've been able to orchastrate some really complex workflows within our business.
I think the lifecycle rules & automation is really great, we've been able to orchastrate some really complex workflows within our business.
What do you dislike about the product?
I think sometimes the UI is a little clunkly, can be displaying data incorrectly until a refresh has been conducted.
What problems is the product solving and how is that benefiting you?
We only have a small team, so it allows for easy bulk editing of product data, with record of what is still outstanding to be completed. The lifecycles help to designate responsibilities to our team, making sure the appropriate people know what they are responsible for completing.
Set up and implementation of Pimberly
What do you like best about the product?
It is a a powerful tool that allows us to centralise and standardise our data which greatly helps our business intelligence.
The support we have received has also been fantastic with helpful, knowledgable people on hand when we have needed them.
It also allows us to centralise data and then perform data validations upon this data to ensure that we are putting the most accurate and consistent data out to our systems.
The support we have received has also been fantastic with helpful, knowledgable people on hand when we have needed them.
It also allows us to centralise data and then perform data validations upon this data to ensure that we are putting the most accurate and consistent data out to our systems.
What do you dislike about the product?
It can be a little fiddly to undo something if changes are required. I believe this is a limitation of MongoDB but some things have to be deleted and recreated entirely when it would be nice to edit the original so that you don't have to recreate any subsidiary processes that sit underneath them.
What problems is the product solving and how is that benefiting you?
One of the primary drivers for implementing Pimberly is to have consistent data across our various systems as this is currently a big issue in our business. It is also to help reduce the time taken to raise new products as by centralising the process in Pimberly it only needs to be done once as opposed to multiple times by multiple departments as it is currently. It also provides a centralised storage solution for our images
Transformed the way we do business
What do you like best about the product?
ease of use, access to support, flexibilty of implementation, and how customizable the platform is.
What do you dislike about the product?
no downsides at all it's a great platform to use
What problems is the product solving and how is that benefiting you?
getting our products to market efficiently
Streamlined a lot of in house processes and massively reduced mistakes
What do you like best about the product?
Makes it extremely easy to track a produts life cycle within the company. What was previously done across various platforms can be edited and enriched in one place. Easily intergrated with our other systems and online store.
What do you dislike about the product?
Setting up the FTP required to import data was a bit daunting and confusing to those without knowledge of such things.
What problems is the product solving and how is that benefiting you?
Streamlines a lot of processes and reduces errors. Use of custom built workflows reduce time completely menial tasks and allow us to efficiently move items through their lifecycles.
Great implementation process, staff were so helpful and always there when something came up.
What do you like best about the product?
Brillant team of people behind the product, if they can help you fix something they will and they do it quickly. If they can't fix it right away, they keep you informed on what they are doing to solve the issue and when it will be released on the next sprint run. Customer support has been great so far, quick to respond and solve the problem.
What do you dislike about the product?
A few simple things, like being able to order the database by clicking on the top of the column to order A-Z or Z-A. Found a few bugs but these have been resolved.
What problems is the product solving and how is that benefiting you?
Keeping all information in one place. Previously we have several sources of information and everything was confusing, Pimberly allows us to have one true source and make sure the data is kept up to date and nothing is missing.
Seemless. The team have been exceptionally helpful and very quick in their response times
What do you like best about the product?
Pimberly has helped us to get product information out to customers alot quicker.
What do you dislike about the product?
There is not much to dislike however there are still alot of facets of the programme that we need to get to grips with
What problems is the product solving and how is that benefiting you?
I have having issues with assigning media in the attributes but this is quickly being resolved
This is the BEST PIM team out there
What do you like best about the product?
The most helpful thing about PIM is the customer service, account management and prompt response of everyone on the team to make sure our PIM is working as efficient and effective as possible.
What do you dislike about the product?
I'd like to have more training available to the entire team as to how to use our specific PIM as we have built it so uniqurely for our specific companies standards.
What problems is the product solving and how is that benefiting you?
Solving the UPC and GTIN autogeneration for our item numbers with guarantee of no duplication.
An excellent enterprise PIM with great delivery and support teams
What do you like best about the product?
The highly configurable feeds and channels
What do you dislike about the product?
There is limited automation available for 'product sets'
What problems is the product solving and how is that benefiting you?
Westcoast have eliminated siloed data and centralised our enrichment efforts, we've used Pimberly to successfully integrate with our content partner and our Vendors.
Overall works well, still can be a little buggy.
What do you like best about the product?
With the new Indigo interface, I'm not a fan of how "clunky" it is in comparison to the old design. I think it's just a little bit harder to look at, but that could still be me getting used to it.
What do you dislike about the product?
Currently, the new interface is not my favorite, but I'm sure I'll get used to it!
What problems is the product solving and how is that benefiting you?
It gives us an easy way to generate new products and have all of our SKU's in one place.
Really useful product
What do you like best about the product?
The fact it can be integrated between multiple channels to feed product data across the board
What do you dislike about the product?
Sometimes the technical support knowledge and acurracy can be hit and miss but always gets resolved successfully and our current Technical Account Manager is wonderful
What problems is the product solving and how is that benefiting you?
One source of product data which will be great when we integrate it into multiple channels
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