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Comprehensive GRC Solution with Room for Improvement
What do you like best about the product?
I appreciate how Workiva makes our risk assessments and certifications significantly easier. It simplifies the process of ensuring that employees have read and understood necessary policies, which is crucial for us. The control mapping feature is incredibly beneficial and helps streamline our audit preparations. I'm impressed with Workiva's ability to enhance workflow through its document approval and risk assessment capabilities, making these processes much more efficient. The automatic workflows also stand out, as they are particularly helpful in managing and organizing tasks across our team. Overall, these features contribute to a smoother and more efficient risk management process, aligning perfectly with our organizational needs for a comprehensive GRC platform.
What do you dislike about the product?
{"I found the setup process for Workiva to be challenging. Despite assistance from the Workiva team, some data imports were corrupted, and the implementation wasn't as thorough as I expected, making it difficult to get everything fully set up.","I am not entirely satisfied with the manual process required for pushing out document approvals. I would prefer if the system could automatically send out approvals based on the terms and review dates set, which would streamline the workflow."}
What problems is the product solving and how is that benefiting you?
Workiva eases our risk assessments and certifications, simplifies policy compliance demonstration, and improves audit efficiency through control mapping.
Efficient Test Management with Handy Tools, But UI for Responders Needs Improvement
What do you like best about the product?
I appreciate how easy it is to track and manage test forms, as well as the helpful tools provided for working with these forms to complete testing. Additionally, I find it convenient that reporting can be done directly from the tool.
What do you dislike about the product?
There is some downtime, and in addition, the user interface for responders could be more user-friendly, particularly when it comes to accessing and using the system.
What problems is the product solving and how is that benefiting you?
Allowing access to audit tools supports timely reporting and makes it easier to manage and protect data, helping to prevent its spread. The ability to track and log activities within set timeframes also ensures accountability among all stakeholders.
User-Friendly with Great Filing, But Lacks Dedicated Account Support
What do you like best about the product?
It's easy to use, and I appreciate their Section 16 filing system.
What do you dislike about the product?
I really wish there were a specific person assigned to our account whom we could contact directly.
What problems is the product solving and how is that benefiting you?
The Audit Management system is well-organized and efficient.
User-Friendly for SEC Filings, But Table Formatting Can Be Tricky
What do you like best about the product?
Workiva is extremely user friendly for SEC documents, especially the Proxy tables and ability to link data cells.
What do you dislike about the product?
One downside or challenge to using Workiva is the formatting. Sometimes it requires more skill than I have patience for to get tables to look exactly the way I want them to.
What problems is the product solving and how is that benefiting you?
AI is assisting in the SEC filing Intelligence with helping to find information quicker with more confidence.
Outstanding Experience with No Downsides
What do you like best about the product?
The overall experience is very good. Customer Support is better.
What do you dislike about the product?
None as of now. Will test more and let you know later.
What problems is the product solving and how is that benefiting you?
The overall time management is better now.
User-Friendly with Powerful Data Integration
What do you like best about the product?
I use Workiva for financial reporting, and it really helps with our quarterly and annual data analysis. I really like that it is very user-friendly, which made the initial setup very easy. I also find the data integration aspect particularly valuable.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
Workiva helps with our data analysis quarterly and annually, and I find it user-friendly. I value data integration most.
Excellent for Collaboration and Controls, But Needs Better Design and Linking Features
What do you like best about the product?
Workiva has certainly enhanced our controls and automation when generating reports. It has also been extremely valuable for maintaining data continuity. The features that allow us to assign tasks and request data have improved both our timing and overall processes. Given the complexity of the reports we produce and the thorough verification steps required, the collaborative features have made a noticeable difference for every team involved.
What do you dislike about the product?
While Workiva excels in certain areas, it still falls short in terms of design features that are considered standard in other programs. For example, there is currently no option to create a horizontal report, which complicates the workflow. The only workaround is to break the control chain at the final step, but this can introduce its own problems. Furthermore, handling attachments in spreadsheets, linking data between reports, or establishing source links remains cumbersome and unreliable. As a result, I often find myself having to double-check and review my work, which leads to unnecessary duplication of effort.
What problems is the product solving and how is that benefiting you?
Workiva is solving a problem of controls, data collection and reporting. As explained before, it has been tremendously helpful in that sense because there is less access and need for multiple people to add or edit data. Additionally, the ability to set tasks and send reminders is also beneficial as it reduces the time spent crafting emails and doing manual follow ups
Effortless SEC Filing, But Form 4 Footnotes Need Improvement
What do you like best about the product?
It is easy to use to process SEC filings
What do you dislike about the product?
The footnotes for the Form 4's I think could be a little better
What problems is the product solving and how is that benefiting you?
I don't have any problems with the program
Enhanced Reporting Control, But Exporting Needs Improvement
What do you like best about the product?
Workiva helps us manage the preparation of client and BOD reports providing additional control we didn't have before.
What do you dislike about the product?
Cannot export the files very easily when you want to create offline versions
What problems is the product solving and how is that benefiting you?
We have better version control
User-Friendly Interface with Great Features, But Needs Better Multi-User Support
What do you like best about the product?
The interface is user-friendly, and I use it daily. It offers features such as resource management and reporting, which I find particularly useful.
What do you dislike about the product?
It is challenging for several users to update the report at the same time.
What problems is the product solving and how is that benefiting you?
Bring together every stage of the audit process, from initial planning through to final reporting, ensuring a complete end-to-end workflow.
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