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Reviews from AWS customer

1 AWS reviews
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External reviews

13 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dave O.

Perfect Tool for Tech Enthusiasts

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that ReliaQuest GreyMatter helps me connect to the technical world. It offers a really technical and complex environment which I find beneficial for my understanding and engagement with technology. This platform provides me insights and hands-on knowledge that are essential for using technical equipment more effectively. The withstanding technical complexity is an advantage as it allows me to dive deeper into the technological aspects, which I enjoy and find extremely valuable. Overall, ReliaQuest GreyMatter is a perfect solution for my needs.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use ReliaQuest GreyMatter to connect with technology better, gaining insights and hands-on knowledge about technical equipment, solving my technological misunderstandings.


    Vlady R.

Unified SOC Management Made Effortless with GM

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
GM acts as an efficient abstraction layer, bringing together all aspects of SOC data and workflows within a unified, user-friendly interface. This interface becomes the "single pane of glass" for monitoring, reviewing, alerting, and escalating all activities within the SOC. AI capabilities are also becoming a very welcome addition in streamlining investigations and threat hunts.
What do you dislike about the product?
I haven't noticed any issues. GM has truly set a new standard for SOC automation.
What problems is the product solving and how is that benefiting you?
The solution tackles the problem of overwhelming alert volumes and the lack of cohesive visibility caused by using several disconnected security tools. By offering unified visibility across different security environments, it helps minimize alert fatigue and makes sure that important threat signals are not overlooked amid the noise. It really boosts the capacity of security teams, enabling smaller teams to achieve the work output of much larger ones while reducing burnout.


    Insurance

Everything you need in one place

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Having the integrated GreyMatter platform makes SecOps so much easier
What do you dislike about the product?
Everything comes at an added cost which can add up quick
What problems is the product solving and how is that benefiting you?
Giving us quick detection time reducing our MTTC and MTTR


    Celine D.

Easiest Decision

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
Everything is in one place, now that they've added the ability to do the API integrations yourself and give you access to the actual documentation all in one place is fantastic. We have onboarded so many more things now because we have that ability. We also like that there's a mobile app. It makes it easy to see what's going on at all times. We use it honestly all the time. The few times we've had a few questions or even had a few problems we were able to get support on it right away. The team at Reliaquest is super efficient and is willing to jump on a call with you so quickly. We had it up and ready to use I would say pretty fast, and it's been so nice ever since.
What do you dislike about the product?
Right now, there's not a whole lot. The only complain is that service now is still an issue but soon that will all be in grey matter anyway.
What problems is the product solving and how is that benefiting you?
For us it's a managed SOC, we use them for pretty much everything security operations related. We integrate so many things to have one place to get alerted on it.