Mobile Proxies
OxylabsReviews from AWS customer
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We initially had two IP providers, one of which was Oxylabs. The other provider started failing.
What do you like best about the product?
The support service we received. Lukas was really helpful, I felt that he cared about my problems. Overall, it tooks us about 10 days to solve the problems and make several tries. Lukas was always responsive.
One more thing, which is important and hints at your customer-driven culture. Usually, when I share a problem to a provider, their initial reaction is to avoid it/ask us to do smth. Lukas/Oxy were different in this regard, they trusted our monitoring data and responded immediately.
And finally, you offer the same good speed + fewer timeouts/fails than the alternatives we tested.
One more thing, which is important and hints at your customer-driven culture. Usually, when I share a problem to a provider, their initial reaction is to avoid it/ask us to do smth. Lukas/Oxy were different in this regard, they trusted our monitoring data and responded immediately.
And finally, you offer the same good speed + fewer timeouts/fails than the alternatives we tested.
What do you dislike about the product?
I cannot say much about this. I cannot say much about this.
What problems is the product solving and how is that benefiting you?
We do not get banned as much by rotating IPs,. We scrape about 4.5 mil websites.
I have been working with Oxylabs for 3 years and everything has been working perfectly.
What do you like best about the product?
The uptime of proxies is very high and the Datacenter that I have been using is very fast. Also, the support is amazing, they are very responsible and they always give solutions.
What do you dislike about the product?
Well nothing to say about that but if will have a better price it would be perfect for us.
What problems is the product solving and how is that benefiting you?
When we started to use proxy most of the providers were not reliable like not internet connection etc, and with Oxylabs we didn't have that issue.
Great Partnership
What do you like best about the product?
Pleasant experience being partnered with Oxylabs for the past few years. Reliable services and good customer response times - appreciate the introduction of being connected on slack with the teams.
What do you dislike about the product?
The ability to dig into dashboard data further on the product would be useful for our business.
What problems is the product solving and how is that benefiting you?
proxy services for wide-scale web scraping.
Excellent proxies and very attentive customer support
What do you like best about the product?
At Crawly, our primary concern when partnering with a proxy service provider is the dependability and efficiency of the service. Oxylabs has consistently delivered on that front. Their broad range of proxy options – encompassing residential, datacenter, and mobile proxies – ensures we always have the right tool for our web crawling and scraping needs. Moreover, their commitment to customer service is truly commendable. We've always felt heard and valued as a customer, and their team's proactive approach in assisting us has been a significant factor in our sustained partnership.
What do you dislike about the product?
While it's challenging to pinpoint any major grievances with Oxylabs, given our positive experience, I would suggest a more streamlined process for activating specific product features. Currently, engaging with an account manager is necessary for certain functionalities, and it would be more convenient if users had the autonomy to toggle these features on or off directly from the dashboard. Additionally, similar to some other customers, we believe that an enhanced dashboard offering deeper analytics and insights would be a beneficial addition.
What problems is the product solving and how is that benefiting you?
In the web scraping and crawling domain, encountering IP blocks or bans is a significant obstacle. Oxylabs has effectively neutralized this challenge for us with their high-quality proxy services. Their reliable proxies ensure that our crawlers function seamlessly, gathering data without disruptions. This not only saves us time and resources but also guarantees the accuracy and timeliness of the data we collect. Additionally, the cost-effectiveness of their service coupled with the volume they provide has been instrumental in supporting Crawly's growth trajectory. Simply put, Oxylabs has been an invaluable asset in our data collection strategy.
Oxylabs has been fantastic
What do you like best about the product?
Everyone I've worked with has been super responsive and helpful. If they don't know an answer they always find someone on the team who does. Their products / services have been easy to work with and they continue to innovate in their field.
What do you dislike about the product?
Their dashboard could use improving -- although they have improved it considerably since I've been using their products. Realtime analytics would be awesome. That would be my only suggestion, other then that I can't think of an improvement.
What problems is the product solving and how is that benefiting you?
Oxylabs makes us more productive by allowing us to gather data from around the world at a fast, reliable speed.
Very Reliable
What do you like best about the product?
Everything is just simple and works, no issues.
Everyone is quite flexible and are here for you in time of need.
Response to me is a key in dealings, the team at Oxylabs are quite responsive too.
Everyone is quite flexible and are here for you in time of need.
Response to me is a key in dealings, the team at Oxylabs are quite responsive too.
What do you dislike about the product?
My Account managers change almost every 6 months and that is annoying, but the service is not interrupted, so no hard feelings.
What problems is the product solving and how is that benefiting you?
We use Oxylabs to scrap data that we use for our services.
Reliable & fast proxy service w/ an awesome support team
What do you like best about the product?
I am a big fan of their Web Scraper API & Residential Proxy products. There are many useful features and options to customize the way requests are made and these are all available for requests made in bulk, which is our most common use-case. The options to render JavaScript and set geo location have been invaluable.
The support team is also great. We've been a customer for a few years now so we've cycled through a few account managers at this point, but they have all been really responsive, knowledgeable and eager to solve any problems we encounter. Technical support has also been solid. We've run into a few obstacles and they have fairly quick turnaround!
If you need to retrieve a lot of data quickly from multiple sources, this will save you a lot of headache.
The support team is also great. We've been a customer for a few years now so we've cycled through a few account managers at this point, but they have all been really responsive, knowledgeable and eager to solve any problems we encounter. Technical support has also been solid. We've run into a few obstacles and they have fairly quick turnaround!
If you need to retrieve a lot of data quickly from multiple sources, this will save you a lot of headache.
What do you dislike about the product?
Initially I found the documentation and support slightly lacking, but there have been significant improvements to that in that past couple years. Another minor quibble is that on rare occasion the geo location specified for the request is not honored which can cause issues if you expect the page to be localized for a specific use-case.
What problems is the product solving and how is that benefiting you?
I can quickly make thousands of requests across multiple sites without worrying about being blocked or throttled. This has been absolutely essential to scaling up our business and meeting the data needs of our clients. Additionally the Web Scraper API has enabled us to retrieve data from sites that make it difficult with conventional methods.
Oxylabs excellent service for business intelligence
What do you like best about the product?
Oxylabs is an excellent provider of data collection and scraping solutions and has a good reputation in the industry. They offer a wide variety of proxy options, including dedicated, shared and back-connect proxies and a variety of proxy protocols.
In addition, they also offer business intelligence services that allow us to make informed decisions and improve our business strategies.
In addition, they also offer business intelligence services that allow us to make informed decisions and improve our business strategies.
What do you dislike about the product?
In this section, it is essential to mention that services can be expensive for some organizations, especially those with tight budgets. Also, on some occasions, there can be issues with the speed and stability of the proxies, which can affect the performance of the function to be used.
What problems is the product solving and how is that benefiting you?
Oxylabs has been very useful to us as it is an excellent, reliable and advanced data collection solution and as a business intelligence service specifically in market monitoring as Oxylabs allows us to collect data on your competitors, market trends and consumer opinions. This information is vital to develop more effective marketing strategies and adapt quickly to changes in the market.
Very proffesional group of people
What do you like best about the product?
Oxylabs have great products at a fair price.
What do you dislike about the product?
We have a long, strong relationship, and there were no moments in which we had negative interactions.
What problems is the product solving and how is that benefiting you?
Oxylabs is helping us solve the proxy need we have for our applications that collect data
Qxylabs ip service is good in the world
What do you like best about the product?
They provide the best ips in the world 99% success rate of the Ips getting data from websites without blocking
What do you dislike about the product?
I did not dislike any thing in proxy services, only one thing rate is high par Ips.
What problems is the product solving and how is that benefiting you?
They resolve many problems; in my industry, we need to collect data from different websites, and they block me while using other service providers' ips. But in the case of Oxylabs success rate of the application is 99%
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