Jiminny
JiminnyReviews from AWS customer
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Game changing
What do you like best about the product?
The ability to see an overview of meetings and calls, also be able to involve metrics and terminology to score those calls.
What do you dislike about the product?
A downside to Jiminny would be you can;t format the dashboard as well as you would like, however this is very minimal as it has been optimised very well
What problems is the product solving and how is that benefiting you?
Consolidates all of my meetings, notes and pipeline into one place, from there I can make proactive decisions quicker and quality check my meetings.
Great product and customer success
What do you like best about the product?
Ability to review meetings and gain insights from the calls
What do you dislike about the product?
Manual tagging of what type of call. Can suggest to automatically log activity type based on keyword of the call. When meeting contains keyword "Demo" - Then log activity type as Demo.
What problems is the product solving and how is that benefiting you?
Helping in building call inisghts from sales team during their demos. Avoids mistakes by having the ability to review calls at will with transcrirpts.
Good to use, helpful for calls
What do you like best about the product?
It's good to use for recording calls, the to-do's after each call are accurate. I like the ability to add the call and notes into hubspot CRM and it has seamless integration. I use Jiminny with each of my calls, almost on a daily basis.
What do you dislike about the product?
The transcript where it indicates who's talking is always inaccurate. I find this hard to review who's speaking and often have to watch the video to see if it's myself or the prospect. There was a period that Jiminny didn't come to the meetings but that was a bug and the customer support team was super responsive and helpful with this.
What problems is the product solving and how is that benefiting you?
It solves the problem of summarizing a very lengthy call into next steps, and it's always there for me to go over if I am ever unsure of how a call went or what was said.
It's been positive in helping me to keep track on remembering what has happened in meetings.
What do you like best about the product?
It's increased my ability to concentrate on meetings as I don't have to think about note taking.
I like that I can look back at my recorded sessions and analyse what I've done well etc.
It's massively helped me in remembering what my client is focussed on as I can look back at videos and transcripts before our next session
I like that I can look back at my recorded sessions and analyse what I've done well etc.
It's massively helped me in remembering what my client is focussed on as I can look back at videos and transcripts before our next session
What do you dislike about the product?
There are a lot of features on the page (I probably only use 3) and the video is really small in the bottom
What problems is the product solving and how is that benefiting you?
Remembering what my clients have said (without having to take notes)
Sharing what the client has said with a snipped of the video for example if I want to share it with some of the wider team
Sharing product feedback from my clients in a video or actual quotes with the product team
Sharing what the client has said with a snipped of the video for example if I want to share it with some of the wider team
Sharing product feedback from my clients in a video or actual quotes with the product team
Listening to colleagues so I can learn how the industry works and how to conduct my calls
What do you like best about the product?
Able to view and listen to all call in an easy format and the transcript is extremely helpful when it comes to taking notes.
What do you dislike about the product?
I haven't found any dislikes at this point.
What problems is the product solving and how is that benefiting you?
Be able to quickly get up to date information on clients and learn industry lingo and how to conduct calls with clients.
Enabling Organizations to Learn/Grow
What do you like best about the product?
I love the ease of use and reliability of Jiminny. It's the most intuitive recording tool I've used. It's been such a great tool to go back and review mine and team members' calls to shoutout things they did great, share areas for opportunity and learn others' approaches.
It's also been incredible to be able to share entire conversations or snippets of very technical calls which require multiple listens/views.
It's also been incredible to be able to share entire conversations or snippets of very technical calls which require multiple listens/views.
What do you dislike about the product?
Only coplaint is I'm used to Jiminny automatically joining calls I set. We recently experienced issues with Jiminny not joining calls. If I don't catch it and manually add Jiminny, I won't have the recording.
What problems is the product solving and how is that benefiting you?
Allows me to review calls where I may not recall specific information which was covered. Also enables us to hold our customers and ourselves accountable to what was said in case there is any miscommunication or confusion during/after the sales process.
Pretty accurate with the transcribing the calls
What do you like best about the product?
Pretty accurate with the transcribing the calls
Can easily search for key words and themes
Can jump to certain parts of the call easily
Can easily search for key words and themes
Can jump to certain parts of the call easily
What do you dislike about the product?
Sometimes takes a while for calls to load up to CRM
What problems is the product solving and how is that benefiting you?
Helping with call summaries, and will be great for coaching too
Useful coaching software
What do you like best about the product?
It's great to be able to revie the calls of people in your team and other teams around the business. The tagging also means you can locate the most salient parts of each call!
What do you dislike about the product?
It would be really helpful if you could export and compile playlists of snippets rather than always having to share them via a full call.
What problems is the product solving and how is that benefiting you?
There are a lot of different people from different teams speaking with our customers. Jiminny provides a central repository whcih brings together all of these different conversations. It also enables us to analyse the effectiveness of different approaches and drive best practice.
Excellent demo and call insights for coaching and training purposes!
What do you like best about the product?
Jimney allows hard data and visuals for coaching reps. It's one thing to tell a rep they should only be speaking 40-45% of the time, it's another to have real data, with EXACT talk to listen ratios, and compare customer to AE monolgues, etc. You can NOT coach the same without it. It's a huge time saver for leadership as well, when watching and reviewing sales meetings.
What do you dislike about the product?
Haven't determined any downsides at this point. We were able to very quickly and easily integrate with our current systems, and it's been invaluable for coaching.
What problems is the product solving and how is that benefiting you?
The biggest impact is around coaching. The amount of time it would take to gather these insights and demo statistics just isn't feasible without a tool like this. It allows me us to have twice as many AEs per manager and still maintain the same level of feedback, coaching, and collaboration because it cuts down so much on the time required to watch and analyze meetings. It's essential to track talk to listen ratios, monologues throughout the demo, specific keywords, and most common objections if you're looking to optimize demo to closed won conversion rates.
Great Experience
What do you like best about the product?
So easy to navigate!
Great customer support- super fast and helpful.
Great customer support- super fast and helpful.
What do you dislike about the product?
Every now and again call quality can dip but CS helped fix it straight away.
What problems is the product solving and how is that benefiting you?
Reaching customers, recording & call intelligence
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