Jiminny
JiminnyReviews from AWS customer
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A very useful tool
What do you like best about the product?
It is quite accurate. It is great to be able to refer to the recordings
What do you dislike about the product?
It doesn't always connect. A bit more consistancy
What problems is the product solving and how is that benefiting you?
Capturing Sales calls and conversations
Jimminy is a total life saver!
What do you like best about the product?
The transcription of the notes, summary of the meeting, and next steps helps out a ton. The new follow up email feature has been great too!
What do you dislike about the product?
Sometimes there's issues with Jiminny joining calls, but doesn't happen very often. It would also be nice if the next steps always showed when the next meeting was scheduled.
What problems is the product solving and how is that benefiting you?
It helps out a ton with note taking and follow up
A fabulous, intuitive tool
What do you like best about the product?
It's incredibly helpful for recorded meetings, insights from that meeting, and lots of tips and ways to improve. New features allow fr you to easily grab notes and follow up emails as well. Overall it's extremely intuitive, easy to use, and very valuable for longterm performance.
What do you dislike about the product?
No real complaints as of now. I think it would be helpful to be able to add a note to a call as more of a headline, by the activity type.
What problems is the product solving and how is that benefiting you?
Call recordings & insights from client meetings. It's ioncredibly helpful to be able to read through a summary of the call.
Conversation Intelligence & Insights
What do you like best about the product?
It saves us time, and I love the automatic summary & next steps creation so I don't depend on the sales reps to share manual notes.
What do you dislike about the product?
"Ask Jiminny" only available for your own calls and not others
What problems is the product solving and how is that benefiting you?
Relying on manual input from sales reps.
I have tried many but this. This. Just. Works.
What do you like best about the product?
As a CSO, I love how a tool can leverage both the best of technology whilst having an interface inspired by consumer products like netflix and spotify for userbility.
Our sales reps already love it only 2 weeks into it and they are already sharing videos and clips between themselfes for learning purposes.
Our sales reps already love it only 2 weeks into it and they are already sharing videos and clips between themselfes for learning purposes.
What do you dislike about the product?
Not having found it sooner, having to try two other providers.
What problems is the product solving and how is that benefiting you?
Jiminny adressess several key challenges in sales. It provides detailed call anaytics and transcriptions, offering valuable insights into sales conversations. The real-time call coaching feauture ensures consistent and effective coaching for all team members, improving overall performance. The playlists are my favorite along with easy customized snippets of video sharable to other members of the team, coaches or management. Seamless CRM integration streamlines workflow and reduces manual data entry, saving time and minimizing errors. Jiminny’s robust anaytics help decipher customer needs and preferences, leading to more personalized and effective sales strategies. Additionally, it offers comprehensive tracking of sales activities and outcomes, enabling better performance management and goal achievment.
A really great tool for companies of any size to not lose any crucial information
What do you like best about the product?
I really love the transcript part of the recordings because it allows me to do a quick search and find the exact place I need to check or reference. Transcripts could even be used with some AI capabilities to figure out traits and patterns in our sales and customer success cycles.
The fact that I don't have to add or press anything at every call is also super convenient. The calendar integration is just there. Our sales team uses Jiminny every day for every external call.
We've also been sharing clips or full videos with teams to ease scheduling with larger customers as it's sometimes very difficult to find a time that works for everyone.
There may have been just two times when I've messaged support (because I couldn't find something) and it's been super quick and simple.
The fact that I don't have to add or press anything at every call is also super convenient. The calendar integration is just there. Our sales team uses Jiminny every day for every external call.
We've also been sharing clips or full videos with teams to ease scheduling with larger customers as it's sometimes very difficult to find a time that works for everyone.
There may have been just two times when I've messaged support (because I couldn't find something) and it's been super quick and simple.
What do you dislike about the product?
There's actually not much that I would have to suggest for improvements. Everything just works.
What problems is the product solving and how is that benefiting you?
Jiminny helps to keep a record of all conversations even when people and roles within the company change. We're always able to onboard sales, customer success, implementation, and other teams by just sharing what the customer has said by themselves.
Great call analysis and lots of integrations with dialers
What do you like best about the product?
Jiminny's customer support are very prompt at responding, and very helpful!
What do you dislike about the product?
There can be issues with their own dialer from time to time, however I'm told their integrations with other dialers (the more common set up from what I understand) is very stable
What problems is the product solving and how is that benefiting you?
Providing transparency into the calls our team is making, creating a database of exemplary calls to train new starters
5* Customer Service
What do you like best about the product?
The platform is easy to use and the customer service is quick and very helpful.
What do you dislike about the product?
I haven't found anything I dislike about Jiminny yet!
What problems is the product solving and how is that benefiting you?
Helps with training new staff, listening back to calls with clients for learnings, taking notes so we don't have to on calls
A great tool for coaching, personal self development and team collaboration.
What do you like best about the product?
I use it every time to record a meeting or a phone call and also listen to other team members' call. It was easy implemented and we had great couple of call with Customer support to understand it better. The tool's simplicity, its compatibility with our CRM and other call recording tools, and its coaching and self-improvement functionalities are exceptional. Storing notes is effortless, saving time when updating records and granting quick access to all pertinent information for team members and partners alike. The call summary and innovative AI features are particularly impressive, significantly reducing follow-up and email correspondence time. It's evident that this tool is revolutionizing productivity and collaboration within our team!
What do you dislike about the product?
The only small minus is that if meeting is delayed by 10-15mins on Teams, Notetaker needs to be re-invited.
What problems is the product solving and how is that benefiting you?
Better team's collaboration - all information is stored and ready for review
Coaching - impoves sales call through self development or receiving feedback
Coaching - impoves sales call through self development or receiving feedback
Jiminny has optimized my commitments and follow-ups with customers
What do you like best about the product?
Jiminny has optimized the time I spend in following up for a call.
I can always focus more on the conversation since I know that my notes are being taken for me.
I can always focus more on the conversation since I know that my notes are being taken for me.
What do you dislike about the product?
I would like for the list of tasks feature to be improved.
What problems is the product solving and how is that benefiting you?
Transparent communication with customers accross my organization.
Possibility of building best practice playlists for internal education.
Possibility of building best practice playlists for internal education.
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