Jiminny
JiminnyReviews from AWS customer
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Brilliant new system to help us with our customer service
What do you like best about the product?
It makes communication between colleagues and customers so much easier!
Call listening enables transparency throughout our business but also helps yourself improve as a member of staff.
Call listening enables transparency throughout our business but also helps yourself improve as a member of staff.
What do you dislike about the product?
I do not have anything we do not like about Jiminy
What problems is the product solving and how is that benefiting you?
Jiminny has enabled each department to understand the customer journey through the business with clear transparency so that we can see exactly how the customer has been handled throughout. If there are any complaints we can listen and resolve easily.
Jiminny has made my life so much easier!
What do you like best about the product?
Jiminny has made recording and listening to my history of conversations so much easy. I use the application everyday and I must say their customer support team is to teir.
What do you dislike about the product?
I haven't discovered anything I dislike. Jiminny is simply amazing!
What problems is the product solving and how is that benefiting you?
Jiminny has made note taking and sending followup emails so much easier.
Jiminny is a total game changer!
What do you like best about the product?
Jiminny has made my life so much is and their customer support team is so top teir. I use this application everyday and its so easy to use. It has allow me to colloberate with my team and listen to recorded communication with my clients via zoom.
What do you dislike about the product?
I haven't discovered any dislikes as yet. Jiminny is simply amazing.
What problems is the product solving and how is that benefiting you?
Jiminny has made note taking, email follow-up and next step actions for each conversation so easy.
Opinion On Jiminny
What do you like best about the product?
I love that it Transcribes the call for you
What do you dislike about the product?
For some reason it does not record calls consistently
What problems is the product solving and how is that benefiting you?
it helps to show the flow of the conversation
jiMINNY REVIEW
What do you like best about the product?
You listen to your calls help you review what was done on the call
What do you dislike about the product?
not very likely jiminny is a very helpful tool.
What problems is the product solving and how is that benefiting you?
jiminny help to solve what was done on the call. what was never herd clearly you can go to jiminny to review
Good experience so far
What do you like best about the product?
The call recording quality and the automatic rating is fair and insightful. Jiminny is easy to use and the customer support team is always available 24/7. I use jiminny everyday.
What do you dislike about the product?
I haven't seen anythig I've diliked so far
What problems is the product solving and how is that benefiting you?
Jiminny allows me to listen to each conversation with my clients and that makes notating my accounts so much easier.
Jiminny is a game changer
What do you like best about the product?
It has transcripts for each call
Easy to use.
Very user friendly
Easy to use.
Very user friendly
What do you dislike about the product?
I haven't found anything that I've disliked
What problems is the product solving and how is that benefiting you?
When I don't remember what myself or the customer has said, I go back to check for the recording
Jiminny is a game changer
What do you like best about the product?
The facts that you can listen back to your call and see where you can improve. The notes and email option is awesome this saves you time and summarize everything for you.
Jiminny is amazing. Customer support is amzing. I use Jiminny everyday and it easy to use.
Jiminny is amazing. Customer support is amzing. I use Jiminny everyday and it easy to use.
What do you dislike about the product?
I haven't discover anything I dislike about jiminny.
What problems is the product solving and how is that benefiting you?
I am able to listen back to my calls after each interaction with my clients and make the process of notating my accounts so much easier and save time.
Jiminny is awesome!
What do you like best about the product?
Jiminny gives me the opportunity to review my calls and others as often as possible to use as a learning experience. I use is everyday as it easy to implement with its many features. Friendly customer service.
What do you dislike about the product?
I do not have any dislike at the moment.
What problems is the product solving and how is that benefiting you?
Jiminny makes my calls better as i am able to review mistakes and correct.
Jiminny has made my life easier.
What do you like best about the product?
Jiminny has been great as it allows me to easily locate areas of calls that I need for effective coaching. It also gives me a summary of calls which is great. The customer support team is always available and informative. I use Jiminny everyday!
What do you dislike about the product?
I have not identify a dislike as yet Jiminny has been great.
What problems is the product solving and how is that benefiting you?
Jiminny helps to solve misses and wins by my team members which aids with effective coaching and recognition.
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