Jiminny
JiminnyReviews from AWS customer
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Great value for money
What do you like best about the product?
The upside of using Jiminny versus other similar platforms is that it's very user-friendly. Also, the Sidekick feature is extremely helpful, as well as the SFDC integration. We used to have another vendor, and the transition from that platform to Jiminny was very smooth - very easy to implement. Customer support is generally good.
What do you dislike about the product?
A bit of a downside if using Jiminny is how the playbooks are set up in the backend. Could be more straightforward (for example, one cannot duplicate a coaching framework of a playbook to another, you have to start over from scratch).
What problems is the product solving and how is that benefiting you?
Jiminny is helping us detect low and high performers in our Sales team, and providing the framework to coach them. Also, giving us insights into which topics are brought up the most by our customers (whether that's pain points, objections, market trends, etc.)
Great note taking and tracking software
What do you like best about the product?
Jiminny provides a summary and actions for all parties on the call. It's a really useful tool for a sales exec to improve and use the coaching functionality.
What do you dislike about the product?
Sometimes the summary needs improvement in terms of languages and the people speaking
What problems is the product solving and how is that benefiting you?
Tracking call and providing a summary and enabling calls coaching.
Very solid, reliable technology
What do you like best about the product?
Stable, reliable. Addition of summaries is really positive
What do you dislike about the product?
Transcript language support could be improved
What problems is the product solving and how is that benefiting you?
Keeping tabs on things going on in my team
Good software for reviewing my team calls
What do you like best about the product?
User friendly, great summaries of calls and capturing of key actions and discussion points
What do you dislike about the product?
The transcript of non-english conversations can be a bit iffy
What problems is the product solving and how is that benefiting you?
Recording calls from my team, and giving me a platform to review consistency and delivery of recommendations to clients
The Optimal Tool for those on Customer Calls
What do you like best about the product?
The follow-up email feature on Ask Jiminny, and the transcript where I can easily run a search for keywords spoken about. The Jiminny team is very helpful as well. I requested for a few features over a customer support case with them, and within 3 weeks, the features were implemented. Never had such an experience with other companies before.
Good post-sales support are hard to find. Jiminny takes care of that.
Good post-sales support are hard to find. Jiminny takes care of that.
What do you dislike about the product?
NIL. I don't think there's anything big. The only small thing is that the Chrome Jiminny extension opens as a new tab, and not as an extension, making the system lag slightly. But this is not a big hindrance personally.
What problems is the product solving and how is that benefiting you?
The Follow up emails and the transcript, so I can refer back to what was spoken
Super user friendly
What do you like best about the product?
Love being able to review every call at a high level. Search for keywords and the email follow up tool is a time saver!
What do you dislike about the product?
sometimes doesnt join calls but this could be due to SDR set up / Access
What problems is the product solving and how is that benefiting you?
Reviewing sales discovery calls = better follow ups and next meetings
Easy to use, smart AI that can write great emails
What do you like best about the product?
Really strong AI. Have very good localization to native languages we use. Impressively, can churn accurate emails that add in summary items, action steps, next steps, etc. Really love how fast and intuitive it becomes when you need a clean and clear sales tool.
What do you dislike about the product?
So far it's been working pretty great. It has all the features I need to make things work smoothly.
What problems is the product solving and how is that benefiting you?
It helps to churn smart AI emails where all the action steps and next steps is laid out nicely for you. It catches on things that I should include like a response to why we are better than competitor X
Jiminny Review
What do you like best about the product?
Love the transctiptions. Great for reviewing before observing
What do you dislike about the product?
Very User Friendly as I am a first time user. I found it easy to navigate.
What problems is the product solving and how is that benefiting you?
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All my notes done for me, easy follow ups, insights and more
What do you like best about the product?
Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly.
What do you dislike about the product?
As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value.
What problems is the product solving and how is that benefiting you?
We're required to take notes for every customer meeting, and ensure there are accurate follow up steps for us internally (with product) and externally (with stakeholders). Jiminny easily helps solve this with automated note taking and AI summaries, integrated into our Customer Success Platform & CRM, and be able to share 'snippets' with others as needed.
Jiminny helps us stay organized!
What do you like best about the product?
I like the insights and being able to keep up with my team and what they are watching/reviewing! I also like the ease of use and how simple it is to navigate the platform. I love seeing the key words and being able to jump to specific mentions in the videos.
What do you dislike about the product?
Sometimes the screens are a bit jumbled, it could possibly improve with some UI/UX research and seeing where customers are struggling. The search bar is somewhat hard to use. I would like to be able to search for a person and see all of their recorded calls- if this exists I have yet to find it.
What problems is the product solving and how is that benefiting you?
Jimminy is solving the organization problems that everyone is having. Being able to search by key words is crucial to us and finding the correct video
This also helps us review salespeople and find if any errors are happening// receiving customer feedback.
This also helps us review salespeople and find if any errors are happening// receiving customer feedback.
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