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1,078 reviews
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    Michael S.

Great tool for Admins

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to navigate and complete tasks, managing users machines and software is very easy and efficient with this tool. We can also track service tickets and previous solutions to issues.
What do you dislike about the product?
The login sometimes gets errors, keying in a second time usually resolves this.
What problems is the product solving and how is that benefiting you?
It helps solve the loss of user admin rights and software management issues that we face with our government contracts. Offers great productivity


    Jonnathan D.

Good patch management software

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
What I like most about the tool is that it can apply patches from programs from different manufacturers.
What do you dislike about the product?
Perhaps what you don't like is that it is handled by a proprietary Manage Engine agent and not some native engine of the different operating systems.
What problems is the product solving and how is that benefiting you?
Central Desktop has helped me to manage patches in a unified way, it is also very good to apply configurations in a massive way and it has a reporting module that has helped me to present part of my management as System Administrator


    Yousef A.

Works, complete and is easy to use

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
It is very complete, we tried out competitors and they all fall short to the functionality that manage engine provides. It is also ridiculously affordable for what it offers.
What do you dislike about the product?
When it comes to why software, or patches failed, sometimes it is very vague and make it difficult to troubleshoot. Need to do a bit of digging, but 90% of the time its because the software requires a reboot to complete its install anyway.
What problems is the product solving and how is that benefiting you?
Ease of use, automation and pre-made packages. We specfically are coming off a product with no pre-made packages, and no automation. Everything is manual work and is very time-consuming when that work can be used elsewhere.


    Easton S.

Great overall!

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
Great for small businesses with under 25 devices. UI is plain, but very simple to navigate if pictures and images in your UI isn't your thing.
What do you dislike about the product?
I dislike how you have to pay for technician licenses. I wish I could have multiple users on the system for free if I am under 25 devices.
What problems is the product solving and how is that benefiting you?
Bringing all device management into one UI that is similar across the board, like MDM from Manage Engine as well.


    Zachary P.

Endpoint Central gives so much information on devices.

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
A lot of information for troubleshooting and support
What do you dislike about the product?
GUI takes some time to learn to navigate.
What problems is the product solving and how is that benefiting you?
We are able to have all our asett management and remote software in one place. and solving being able to easily install and uninstall software.


    Information Technology and Services

Quick Set up, easy to use

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
How quickly the cloud application was set up.
What do you dislike about the product?
Response time on tickets entered during trial.
What problems is the product solving and how is that benefiting you?
Patch management & Asset management


    Albert Z.

Extremely good to use, flexible.

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
Patchmanagement, Inventory, Software deploying
What do you dislike about the product?
All parts are good to use. It has no such function.
What problems is the product solving and how is that benefiting you?
Administration and patching of the entire IT network.


    Financial Services

It is the best endpoint management tool available in the market compared with other players.

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility and integration capability with other ManageEngine modules/tools.
What do you dislike about the product?
Support and initial assistance are the challenges.
What problems is the product solving and how is that benefiting you?
Asset lifecycle management & remote assistance tool


    Financial Services

Using it since 5+ yeras.

  • October 14, 2022
  • Review provided by G2

What do you like best about the product?
Below are the best services I like about DC which are very easy to operate.
Asset Management
Patch Management
Software deployment
Reports

It is more simple than the others in the competition.
What do you dislike about the product?
I would advise desktop central which is now Endpoint central to add OS deployment in the cloud version as this would help tremendously when setting up multiple devices.
What problems is the product solving and how is that benefiting you?
They always have something in their roadmap for continual improvement.
The best I like about them is their ability to serve your individual need while customizing the product to suit our business.


    Rich K.

Manage Engine, MDM For My Windows network.

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
Manage Engine Desktop Central is a great tool and has many features. What I find the most helpful is the ability to do almost anything on our network. We currently do no use the application to it's full potential, but the pieces we do use have improved our deployments ten fold.
What do you dislike about the product?
What is the least helpful about Manage Engine is that there are so many tools and options that you almost need one full-time employee to keep up with them all. Instead, we are a group of twelve trying to manage all the things
What problems is the product solving and how is that benefiting you?
Manage Engine is solving the problem of desktop imaging, Application deployment and management. We can also manage licensing, but we have only just started that.