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Value for Money Endpoint Control and Management
What do you like best about the product?
All in one Endpoint control and Management on the cloud with Patch Management, Antimalware-Antivirus, Mobile Device Management, Asset Management, Invenotyr Device Control etc
What do you dislike about the product?
Antivirus/Antimalware Configuration Options and Reports are very very limited.
What problems is the product solving and how is that benefiting you?
Patch Management for all Windows Endpoints and Mobile Device Administration
Awesome customer service support
What do you like best about the product?
The chat function gets me to a customer support team and resolve my issue
What do you dislike about the product?
I have not yet encounter any downside using this tool
What problems is the product solving and how is that benefiting you?
OS Deployment and 3rd Party application patching.
Anto amazing support
What do you like best about the product?
The ease and the success of the support team
What do you dislike about the product?
Nothing. All wants and needs were met. Thank you
What problems is the product solving and how is that benefiting you?
Streamlining the MDM method
Awesome software for software deployment and manage computers
What do you like best about the product?
The think that I most like about ManageEngine Endpoint Central is that it has tons of configurations and if you don't find something or you don't know hot to do something you can open a ticket and the suppot team will help you.
What do you dislike about the product?
Sometimes, having tons of configurations makes difficult find some configurations
What problems is the product solving and how is that benefiting you?
it lets me connect to remote computers making my job easier
Easy to use and eases endpoint management
What do you like best about the product?
Have been using the cloud version for a while and it really helps with the endpoint management. Interface is intuitive and agent is easy to implement into each endpoint. Most of the time we use it for patch deployment and remote support.
What do you dislike about the product?
Cannot tell at this point, have been using it for a couple clients so far without a negative experience to consider.
What problems is the product solving and how is that benefiting you?
Remote support is really easy to use and really helps troubleshooting as our team is spread across several regions.
Well rounded, feature rich device management. The complete package!
What do you like best about the product?
1. Endpoint Central's remote control tools enable us to provide reliable IT support to our staff from anywhere with an Internet connection.
2. We can easily deploy custom scripts, software, and other configurations to all of our devices at once.
3. The Threats & Patches module keeps our computers up to date with patch auto approval using rules that we have defined.
4. On the rare occasion that we've needed to contact ManageEngine's support team, they've always been fast to respond and super helpful.
2. We can easily deploy custom scripts, software, and other configurations to all of our devices at once.
3. The Threats & Patches module keeps our computers up to date with patch auto approval using rules that we have defined.
4. On the rare occasion that we've needed to contact ManageEngine's support team, they've always been fast to respond and super helpful.
What do you dislike about the product?
When comparing to SOTI MobiControl we found that Android lockdown/kiosk mode had some limitations, but this was easily offset by the amazing functionality offered to manage our Windows based computers which represents the majority of our devices.
What problems is the product solving and how is that benefiting you?
As a small team managing a large number of device, Endpoint Central makes IT support and system management a breeze.
We use the remote control tools configuration deployment tools daily to support our staff and keep our computers running optimally.
Everything from ensuring BitLocker encryption is on, installing critical patches, deploying new software, image capture and OS deployment for new computers - it's a no brainer for computer management.
We use the remote control tools configuration deployment tools daily to support our staff and keep our computers running optimally.
Everything from ensuring BitLocker encryption is on, installing critical patches, deploying new software, image capture and OS deployment for new computers - it's a no brainer for computer management.
Exceptional product and great customer support
What do you like best about the product?
Everything under one umbrella and easy to manage.
What do you dislike about the product?
N/A, nothing that is disliked by me or my team.
What problems is the product solving and how is that benefiting you?
Easy to access all endpoints and centralized management system
Endpoint Central is spectacular
What do you like best about the product?
Manage Windows, macOS, Linux, iOS, Android, and even Chrome OS devices on a single platform.
What do you dislike about the product?
Old and Cluttered User Interface
The UI is not the most modern and may seem a bit outdated.
Some functions require many clicks to access and configure.
The UI is not the most modern and may seem a bit outdated.
Some functions require many clicks to access and configure.
What problems is the product solving and how is that benefiting you?
It offers a unique dashboard to manage all endpoints, reducing complexity and centralizing operations.
Avoids the need to use multiple separate tools, such as SCCM, Intune, and third-party security tools.
Avoids the need to use multiple separate tools, such as SCCM, Intune, and third-party security tools.
Best product I have came across in the market yet for managing endpoints
What do you like best about the product?
Best product I have came across in the market yet for managing endpoints and ensuring software licensing policies are enforced to end users
What do you dislike about the product?
Some modules require a separate installation
What problems is the product solving and how is that benefiting you?
Being able to centrally manage computers in a hybrid environment, where some users work in remote areas and others work from home, now gives us visibility into their endpoints
Intuitive Enough To Learn In A Day
What do you like best about the product?
Currently, I am a solo IT team, and having a solution that's easy to use is key. Easy to learn is just a bonus! I was able to setup and deploy/install not only the server in 1 day, but installed and configured the MDM for our devices within the same day! I of course have since tweaked the profiles a little to fit our needs, and I like being able to push the changes immediately. The computer management/endpoint side was also learned in about a day and is very feature-rich for what it is.
One of the other main benefits I enjoy in the world of everything-SaaS, I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.
Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I haven't had to utilize the team often, but when I have. They have been prompt, informative, and link articles that can help me faster in the future.
I login and use this software daily for my users close to 200, and I wouldn't be able to do this near as efficiently or in as little time if I used a mix of various other solutions to try and meet the number of features available in Endpoint Central.
One of the other main benefits I enjoy in the world of everything-SaaS, I still have the option to self-host and therefore have better security for our own self-hosted solution. The license is perpetual, meaning I would only have to pay a much smaller support fee annually, vs. for the product that may cost 5x for competitors.
Finally, when you need it, ManageEngine support teams are there in a moment's notice. Thankfully, I haven't had to utilize the team often, but when I have. They have been prompt, informative, and link articles that can help me faster in the future.
I login and use this software daily for my users close to 200, and I wouldn't be able to do this near as efficiently or in as little time if I used a mix of various other solutions to try and meet the number of features available in Endpoint Central.
What do you dislike about the product?
When I first demoed the software, I installed this on a shared server for another application. When we decided to move forward, I struggled a little bit to copy/move my data to a fresh host, but that was also partly because I changed from the Remote Access Plus software of ManageEngine, to Endpoint Central. I also wasn't aware of the available KB/documentation due to being so new.
The positive to all this is as a demo, I wasn't really losing valuable data, but I did appreciate the 30-day length vs. so many 7-14 trials elsewhere. It really helped seal the deal for me.
The positive to all this is as a demo, I wasn't really losing valuable data, but I did appreciate the 30-day length vs. so many 7-14 trials elsewhere. It really helped seal the deal for me.
What problems is the product solving and how is that benefiting you?
A quick and easy remote solution that allows me to more easily remotely assist users through shared screens, monitoring device statuses, or remotely access certain features without disturbing users while they work.
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