Marketing Hub Enterprise
HubSpotReviews from AWS customer
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Easy to use and Intuitive
What do you like best about the product?
Extremely easy to schedule social media posts and has good analytics on social media interaction.
What do you dislike about the product?
That many places still allow dirty data (does not format phone numbers or capitalize country names, etc. As well, simple suggestions like these seem to be ignored for a year or more even if multiple users bring it up.
What problems is the product solving and how is that benefiting you?
In general, it is a pretty standard CRM, great customer service, would recommend. The benefits for us is that it is doing its job for the most part at a much more reasonable price than Salesforce.
Recommendations to others considering the product:
Definitely consider it, but do a genuine trial of it with your data imported into it so you can see if it covers all your bases.
Hubspot helps me create better user experiences and gives my team the recourses we need to succeed.
What do you like best about the product?
Hubspot landing page and template builder have been the most helpful tools in creating positive user experiences. The landing pages are customizable and the template builder helps my team save time and helps lighten the workload along with giving analytics that we can learn from to keep improving.
What do you dislike about the product?
The only thing I wish hub-spot offered more in-depth programmer resources for new users to learn and keep improving their skills. For example, how to customize things in Hubble vs css.
What problems is the product solving and how is that benefiting you?
My team has successfully created a useful email client list that help us nurture our customers, and give them additional resources to continue to grow with our company. Our workload has lightened significantly and the analytics that are given help us learn what works best for our market and keep helping us improve.
Recommendations to others considering the product:
Hubspot is a very in-depth useful tool. It might take some work up front to get it going, but once you start using it. It helps you be more productive, learn what your customers want, and helps you grow your business.
Easy Peasy, Lemon Squeezy. Hubspot's got the fix for nearly everything.
What do you like best about the product?
Hubspot is constantly listening to user feedback and improving their systems to work better for real people. I love the social planning and automation tools! We've been able to automate many aspects of our business which has been great.
What do you dislike about the product?
There are features I'd love to see within HS like the ability to post videos to social and easier coding for landing pages. I'm glad that our account rep is always asking what we'd like to do next so he can either point us in the direction of a tool we may have missed, or submit our feedback to the team for consideration of new features.
What problems is the product solving and how is that benefiting you?
We're able to post to social when our audience is most active despite work and personal schedules. We're able to automate the buyer's journey to meet customers where they're at with the most relevant content.
Recommendations to others considering the product:
We don't use Hubspot to log sales (i.e. leads, deals, etc.) so I would recommend making sure HS is compliant and compatible with your current needs before signing up! From a marketing perspective, it's a great way to work smarter for your business.
Hubspot is the most SIMPLE & Advantageous marketing tool!
What do you like best about the product?
The ease of scheduling social media content, e-blasts, the design tool is my favorite part so I can create my own drag & drop emails. The import contacts tool is essential to saving time on manually entering hundreds of contacts. SEO Optimization is very simple for beginners and is great for understanding how to implement better keywords on company websites. The cloning tool is very useful when setting reminder emails after an e-blast.
The bulk delete is very useful, as well as the option to create a list of bounced or unsubscribed contacts to be deleted.
The bulk delete is very useful, as well as the option to create a list of bounced or unsubscribed contacts to be deleted.
What do you dislike about the product?
When editing a set of posts scheduled for social media I have to edit them individually even though they have the same content. I wish Hubspot showed each social media platform impressions, reach, engagement, etc. They do show a lot but not all of the statistics are shown and it makes it harder for reports to be made for upper management to see all of the success numbers.
I see room for improvement with the email creation tool, as the dimensions of pictures for each email service provider can vary drastically. I found myself having to do more research on what size was allowed and through trial and error discovered that a pixel size of 600 was the maximum size that most email service providers received well.
The bulk uploading can also be improved because it denies working files very often.
I see room for improvement with the email creation tool, as the dimensions of pictures for each email service provider can vary drastically. I found myself having to do more research on what size was allowed and through trial and error discovered that a pixel size of 600 was the maximum size that most email service providers received well.
The bulk uploading can also be improved because it denies working files very often.
What problems is the product solving and how is that benefiting you?
Lack of time to individually post content on all social media platforms,and plan to e-blast multiple announcements.
Recommendations to others considering the product:
Try out all the features!
HubSpot is a great platform with fully integrated tools that make it easy.
What do you like best about the product?
It's really great to have email, social, URLs, files, all in one spot. I also really like the courses.
What do you dislike about the product?
With any social media tool, there are issues with compatibility. I would love for them to incorporate a way to post videos to Instagram, though and tag accounts like we can with Facebook and the others. There are a lot of positive things to consider, like the convenience of having my tracking URLs in the same spot as my social media tools. One thing I would love to see HubSpot do is create a landing page builder that doesn't have to be code, but that can be drag and drop like the email builder.
What problems is the product solving and how is that benefiting you?
We are always trying to find new ways to utilize HubSpot's tools. but it's really great to have the courses on HubSpot. When I first started this job, only one person in the office was HubSpot certified and now we have several (someone from each time like a developer, etc.) and it's really good. I love the courses because it teaches about the tools but more concepts about marketing as well. It's a great feature.
Recommendations to others considering the product:
HubSpot is a great tool but it's important to know there are any gaps in a full-service platform.
Perfect Platform For Marketing
What do you like best about the product?
We have been using this for automation, lead assignment & nurturing our lead and its the best tool available.
What do you dislike about the product?
There isnt anything. We loved this platform.
What problems is the product solving and how is that benefiting you?
Lead Management
Lead Assignment
Workflow
Process management
Sales Tracking
Lead Assignment
Workflow
Process management
Sales Tracking
Experience using landing pages on hubspot
What do you like best about the product?
I like the way hubspot has made template, landingpage structured. Flexibility to make any kind of template and use it for multiple landing pages and than tweak a little and use for more landing pages.
I like the way, I can just clone the landing page and retain everything it had and clone and edit the template and make anything out of it.
I like the way, I can just clone the landing page and retain everything it had and clone and edit the template and make anything out of it.
What do you dislike about the product?
I dislike the fact that, templates are a little slow sometimes. Other than that there is no issue. Hubspot is a great tool to use.
What problems is the product solving and how is that benefiting you?
It is solving the problem of designing new new designed templates because it is very fast. I like that there are many useful templates for emails & landing pages.
Recommendations to others considering the product:
Yes, I absolutely recommend using hubspot.
Extremely satisfied
What do you like best about the product?
It automates my process from attracting to the conversion of our customers. Everything is within the whole ecosystem and the customer support is brilliant as well.
What do you dislike about the product?
Limitations in fully integrating the software with social media platforms. Videos can't be scheduled for Instagram. Posting on LinkedIn via HubSpot often face with unsuccessful attempts or issue with the images. Tagging has to be done manually on the respective platforms after it gets posted.
What problems is the product solving and how is that benefiting you?
Ensuring that we are able to engage with all potential leads and converts on the different digital touchpoints and automating the process as much as possible. Convenience from automating some processes.
Recommendations to others considering the product:
The customer support is brilliant and would often go the extra mile to help you even if it is not within their area of expertise. Amongst all the platforms that I'm currently using, HubSpot customer support is the easiest to reach, and the fastest to get things resolved.
Hubspot is the platform that seamlessly connects all of your marketing efforts into one hub.
What do you like best about the product?
There is a lot to love about Hubspot. It makes a lot of high-level marketing tasks totally achievable for beginners and there is no option for failure with their learning academy, support team and ample blogs about how to do everything. Their support teams are the best I have ever come across before. Aside from that their product is always improving, modern, and easy to use.
What do you dislike about the product?
The only negative I have about Hubspot is that the templates, as much as it is fantastic users can do a lot of high-level tasks with these templates, I do wish they were a little more adaptable/flexible.
What problems is the product solving and how is that benefiting you?
Nurturing our customers with the transparency and capabilities to see all contact, views, actions they have made. Simplifying our processes to engage with more customers.
Recommendations to others considering the product:
Utilise their support staff to explain what your business needs and how Hubspot can help you. As much as they are sales staff, they will explain everything and simplify it for you. Set up is not excessive, so don't let the thought of changing CMS providers deter you. It is super easy and there is ample support at your fingertips.
Best customer service in the world, very user-friendly software, and great educational content
What do you like best about the product?
The best thing about HubSpot is their unparalleled customer service. I live chat with HubSpot support at least 2x per day because they are always available immediately to help me with any question I have. Overall the platform itself is very user friendly--workflow automation is very straightforward, for example.
What do you dislike about the product?
I do not use much HubSpot reporting (relying on Salesforce instead) because it doesn't seem as well-baked and there are certain reports that are unable to filter out internal tests which skew the numbers.
What problems is the product solving and how is that benefiting you?
We are scoring, routing, and assigning our leads; creating landing pages to capture new leads (which are easy to spin up), sending mass emails for nurture.
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