Marketing Hub Enterprise
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Hubspot User Insight
What do you like best about the product?
Hubspot is a bit of a beast, and has a lot of versatility! It can be as big or as little as you make it. One thing I like the most is that it allows for automation, especially those associated to form submissions. It allows us to really focus on our sales ready leads, whilst managing our day to day queries from our support desk.
What do you dislike about the product?
There are some restrictions when it comes to personalizing emails so they don't look like they're coming from a CRM. However, I imagine that this is the case with most CRMs (also, I have found that using more unique / smaller products means that you'll lose as lot of good functionality that Hubspot offers).
What problems is the product solving and how is that benefiting you?
Automation is a great time saver, and allows you to keep a clean and tidy database. I have found that using workflows has helped align our business requirements by allowing our sales reps to focus on what really matters.
"My expertise with HubSpot is fantastic and educational"
What do you like best about the product?
The HubSpot Academy and the content within are most useful. It is optimized very well for making use of mobile devices. We also make use of Hubspot to make and distribute e-mails and month-to-month newsletters which is uncomplicated and intuitive. We then utilize the program to trace the open rate of the emails.
What do you dislike about the product?
I honestly didn’t found any dislike of this tool till the moment.
What problems is the product solving and how is that benefiting you?
It can be extremely valuable for being capable to program posts and find out scheduled posts in various formats.
Recommendations to others considering the product:
Just before start working with this tool, you must go through the video tutorial of the same.
HubSpot is a great platform because it helps me manage and efficiently automate marketing campaigns.
What do you like best about the product?
I love that it is an everything in one platform for marketing, ads, emails, sales enablement, deal closes, and website management.
What do you dislike about the product?
It can have its limitations with customizing certain things. The traffic data is limited because they want you to host your website through them.
What problems is the product solving and how is that benefiting you?
Marketing and Sales alignment is easier, it has helped with funnel data and I love that we can directly attribute wins with specific campaigns or efforts.
Recommendations to others considering the product:
If you need a platform that is robust and customized in many ways, it will be challenging to do this with HubSpot. If you don’t have a major need for technical or custom solutions, this is a great tool for you.
Its a prospecting tool, not a real CRM
What do you like best about the product?
It's fairly easy to navigate and at the surface level, the UI is okay.
What do you dislike about the product?
- Sequences limited to 5 emails - best practice is 10+ (makes you wonder if any experienced salespeople were involved in design)
- Every contact must be manually added or removed from a sequence - bulk actions limited
- Contacts/ companies/ and deals must be manually connected
- Too many duplicates - no automation to remove
- Takes a TON of effort to pull accurate reports and lists because so many fields are not required when data gets input. (took me weeks to move accounts in my territory to my name because not all had the city, state, co name, or other complete or correct). Continuous scrubbing required.
- Clearly designed for SDRs and prospecting - not for AE account management
- Cannot track emails effectively - no way to avoid read receipts of your own emails. They expect you to do all emails/calls out of HubSpot which is not realistic - I will continue to use Outlook.
- Connections to Outlook, Gmail, and Office365 are confusing and break
- I've had a ticket in for over 2 weeks to fix my connection with no help
- Email strings do not load previous emails - you have to scroll and scroll to look at past emails in the same conversation
- Customer training is outsourced to BlueLeadz - when asking why Hubspot does something in a non-intuitive or in a cumbersome way, they will say "I think we're working on it" or "I agree, it's not great, sorry" - research shows the same issues raised years ago
Save yourself the headache and go with a CRM that's scalable and designed for account management over prospecting and mass marketing.
- Every contact must be manually added or removed from a sequence - bulk actions limited
- Contacts/ companies/ and deals must be manually connected
- Too many duplicates - no automation to remove
- Takes a TON of effort to pull accurate reports and lists because so many fields are not required when data gets input. (took me weeks to move accounts in my territory to my name because not all had the city, state, co name, or other complete or correct). Continuous scrubbing required.
- Clearly designed for SDRs and prospecting - not for AE account management
- Cannot track emails effectively - no way to avoid read receipts of your own emails. They expect you to do all emails/calls out of HubSpot which is not realistic - I will continue to use Outlook.
- Connections to Outlook, Gmail, and Office365 are confusing and break
- I've had a ticket in for over 2 weeks to fix my connection with no help
- Email strings do not load previous emails - you have to scroll and scroll to look at past emails in the same conversation
- Customer training is outsourced to BlueLeadz - when asking why Hubspot does something in a non-intuitive or in a cumbersome way, they will say "I think we're working on it" or "I agree, it's not great, sorry" - research shows the same issues raised years ago
Save yourself the headache and go with a CRM that's scalable and designed for account management over prospecting and mass marketing.
What problems is the product solving and how is that benefiting you?
See above. Only benefit is that I have something, which is better than nothing.
Recommendations to others considering the product:
Go with a CRM that's scalable and more thoughtfully designed.
Great Digital Marketing Tool
What do you like best about the product?
Creating templates specific to campaigns.
What do you dislike about the product?
Company details pulled by Hubspot itself is not accurate.
What problems is the product solving and how is that benefiting you?
Bringing in new clients through mass email and marketing.
Recommendations to others considering the product:
If you are looking to generate better Leads; Hubspot is the deal. Creating campaigns and firing emails are super easy in hubspot. They also provide very good bounce details.
Priceless experience!
What do you like best about the product?
I love the interactive hands-on aspects. This certification has helped me in my job so much!
What do you dislike about the product?
I would like a better explanation for workflows.
What problems is the product solving and how is that benefiting you?
Inbound marketing and nurturing leads. I have realized the sales hub is important too for some of the accounts I work with.
Hubspot has a lot of useful tools for businesses but can be limiting for marketing teams to use.
What do you like best about the product?
Everything is streamlined and connected to each other, these tools make it easier to develop and execute campaigns that are crucial to our team's marketing strategy. We are able to view everything on one platform and use the data we have to improve the reach we have on our market. The courses for marketing are incredibly useful and give first time users and businesses the resources to create better short and long-term marketing plans.
What do you dislike about the product?
Emails, landing pages and more are very limited, and you have to change the format/styles you have to go through a convoluted process. Setting up automation also is very difficult and sometimes our automation does not work the way we want it to even with assistance from Hubspot. The templates are nice, but they are really limiting on the creative process of our designers, especially if we want our assets (emails, pages, etc) to communicate our brands in a more specific, less generalized way.
What problems is the product solving and how is that benefiting you?
Data mining and collecting information is much more streamlined now that all our forms and pages are connected. Creating campaigns is easier and we can keep track of our analytics better because everything is in one place.
Recommendations to others considering the product:
Great for businesses that are just starting out on developing their marketing strategies. Hubspot has a lot of good tools and marketing courses that aim to help you improve your reach and impact, there are limits to how you can use the platform, which can be frustrating for experienced marketing teams that want the process to be easier, not harder. There is a learning curve to using Hubspot, but there is a customer care team that is willing to work with you and help you solve problems.
HubSpot is best campaign management tool for marketing automation
What do you like best about the product?
HubSpot is overall best campaign management tool for doing marketing campaigns and promoting our product and services to our loyal customers. HubSpot is best marketing automation tool for batch and outbound marketing campaign, real time campaign, multi channel campaign and promotional campaigns.
What do you dislike about the product?
I dont see any dislike for this tool, its a best campaign management tool in the market.
What problems is the product solving and how is that benefiting you?
We have automated all our campaigns through Hubspot.
Recommendations to others considering the product:
Best Campaign management tool in the market.
Fantastic online sales tool
What do you like best about the product?
- Functionality between contacts and company
- User friendly on a mobile device
- Can call from the laptop using your mobile number
- Track email and attachment views
- User friendly on a mobile device
- Can call from the laptop using your mobile number
- Track email and attachment views
What do you dislike about the product?
- Not being able to remove photos and images from the image folder
What problems is the product solving and how is that benefiting you?
- Tracking client and customer interactions
- Using tasks and calendar to track follow ups and book catch ups
- Using tasks and calendar to track follow ups and book catch ups
Recommendations to others considering the product:
Use all of the functions to help you be more efficient and effective
User friendly
What do you like best about the product?
I like the fact that I can easily train the other staff and the other marketing. It is hard to implement a tool nationally and the fact that HubSpot is user friendly, it makes my life easier especially with the older staff that is does not use computer as well as the younger generation. The tool is very intuitive and is organized the same way with the different features so everyone can get used to it very quickly.
What do you dislike about the product?
I don't have the fact that the tool has some limitations on some features that sometimes are quite essential. For example, the filtering option in the deals does not allow to select "OR". It is also not possible to set up tasks with dates of today, we would need to change it manually.
What problems is the product solving and how is that benefiting you?
The most important benefit from hubspot for us is the sales pipeline, that is to say to be able to track the won deals, the proposal sent and the company we target. It is also nice that any users in the country is able to access the information anytime and see who the other partners from the other offices are targeting or are working with. We are now able to make very accurate reports in no time, which is probably what had been the most beneficial for us. In terms of marketing, I am now able to organize an event very easily and looking much more professional than before.
Recommendations to others considering the product:
Analyze your needs and see of HubSpot can reply.
showing 9,321 - 9,330