Marketing Hub Enterprise
HubSpotReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
10,000 reviews
from
External reviews are not included in the AWS star rating for the product.
Overall very pleased.
What do you like best about the product?
I like the connection between my contacts, marketing and workflows. Workflows are my best friends.
I like how quick the support is and how nice they are when trying to help.
I like how quick the support is and how nice they are when trying to help.
What do you dislike about the product?
Maybe a little complicated when you have a multi-lingual business. For the knowledge base and marketing emails and workflows.
All my files and folders are messy and I spend a lot of time looking for things.
We don't use much of the ads and social media. I don't see a benefit in doing so.
Sometimes some features are lacking, but other ones come out quickly, so in the end, I almost always find a way out.
All my files and folders are messy and I spend a lot of time looking for things.
We don't use much of the ads and social media. I don't see a benefit in doing so.
Sometimes some features are lacking, but other ones come out quickly, so in the end, I almost always find a way out.
What problems is the product solving and how is that benefiting you?
I've never used another CRM but we do all CRM, marketing and sales. So everything is linked to HS for us.
Mostly it's automation that helped us the most.
Mostly it's automation that helped us the most.
Recommendations to others considering the product:
Search and you will find.
Make your life easier by working with HubSpot.
What do you like best about the product?
I like that my digital agency can all complete our work using this one program. They are also very responsive when we have questions for them which makes the user experience even better. I like that when you make changes in HubSpot for social media it automatically updates on the platforms as well
What do you dislike about the product?
I don't like the limitation on size/number of accounts. I work in social media specifically and the design of the platform is not very agency friendly. Where we are we would need to bump up to the Enterprise level which is much more expensive. I wish they would reconsider how this aspect of the tool is organized.
What problems is the product solving and how is that benefiting you?
I have worked with HubSpot to fix connection issues for social media accounts as well as asked for more information with system updates - they are very responsive and willing to help!
Intuitive, easy to use, and complete
What do you like best about the product?
HubSpot is very intuitive. It's always very easy to figure out how to do things in HubSpot, and if you can't, help articles are always useful and easy to find; plus support is just an email, chat or phone call away. The team is very responsive and usually go beyond what you expect. I'm always discovering neat little features that make my life easier.
What do you dislike about the product?
Social media reporting is not robust. Twitter somehow never shows impressions. It's a bit hard to create a monthly report as information is scattered in different places. Top posts only shows 10 posts, so for all metrics you have to view posts individually, export data and do your own report.
Also, HubSpot changes a lot very frequently. It can sometimes be too much.
Also, HubSpot changes a lot very frequently. It can sometimes be too much.
What problems is the product solving and how is that benefiting you?
We are finally able to communicate with our customers in a smart, easy way. HubSpot has allowed us to understand our customer data base, given we have more visibility into our customers than ever. We are also able to deliver specific messages to different types of customers due to customer segmentation and smart content. We also have a lot of insights from having our customer satisfaction surveys sent through HubSpot. Workflows and automation have made on-boarding a success. Live chat has been a wonderful sales tool that allows us to reach our customer at the right time.
The end-to-end marketing patform, providing you with great in-depth experience
What do you like best about the product?
First things first, Hubspot is very easy to use. The capacity to adapt existing landing pages, create very professionnal emails without help of the Design department in most cases is absolutely great. This give a amount of flexibility and reactivity that every marketers aims at!
Also, I just love the way Hubspot is structured and how different components fit with one another (landing pages, emails, campaigns, workflows..). The platform's user experience as well as its user interface is very clean and fits perfectly to a daily user's habits like myself.
At last, the in-depth analytics for each component that allows testing, produces a continuous improvement environment.
Also, I just love the way Hubspot is structured and how different components fit with one another (landing pages, emails, campaigns, workflows..). The platform's user experience as well as its user interface is very clean and fits perfectly to a daily user's habits like myself.
At last, the in-depth analytics for each component that allows testing, produces a continuous improvement environment.
What do you dislike about the product?
Being a very complete software, it takes some time and possibly training to understand the extent of Hubspot possibilities.
Tutorials that are available in the academy can be usefull but are not hands-on enough and lack step-by-step approach.
Tutorials that are available in the academy can be usefull but are not hands-on enough and lack step-by-step approach.
What problems is the product solving and how is that benefiting you?
The main project I am working on using Hubspot consists of the creation of Landing Pages and Emails with personalization for internal and external use.
Automate & centralise your work!
What do you like best about the product?
In one word: inter-connectivity. HubSpot can be your CRM, email marketing management tool, social media tool etc. And all that is connected together. Go Pro and you can even take advantage of automation tools - emails, workflows... it's so much of it to just put it all here! It works miracles if your work includes lead generation.
What do you dislike about the product?
HubSpot's project management tool is probably my biggest dislike, it's limited in what it can do. There is no proper way to filter tasks and projects, which is a real pain if you have dozens and dozens of them assigned to multiple people...
Also, let's be honest, if you want to delve deeply into automation and other advanced tools, it's quite expensive. But the value for the money is there.
Also, let's be honest, if you want to delve deeply into automation and other advanced tools, it's quite expensive. But the value for the money is there.
What problems is the product solving and how is that benefiting you?
Automated lead generation tool in a form of the HubSpot Score, accompanied by automated emails and workflows, were the biggest game-changers for me.
Recommendations to others considering the product:
HubSpot is offering a lot and a lot of options (marketing, sales, services...). Firstly, recognise your needs - what is it that you need for the marketing purposes of your organisation? After you have that, it's best to contact a HubSpot representative, tell them your needs, and go from there. It's the easiest way to find out if HubSpot can give you what you need. Doing all the research only on your own would be very time-consuming (believe me, I was there).
Digital Marketer
What do you like best about the product?
I like the ability to be able to personalize our marketing emails using both smart rules and dynamic content. HubSpot email workflows are also very easy to create and offer a lot of versatility.
What do you dislike about the product?
I find that generating lists takes a long period of time. I also dislike the fact that you are unable to customise emails for both mobile and desktop, to optimise your emails for both platforms.
What problems is the product solving and how is that benefiting you?
We have been able to further segment our contacts and send personalised content as well as create workflows that we can easily track and test.
Recommendations to others considering the product:
Make use of HubSpot blogs and forums.
Hubspot Marketing Hub for the win!
What do you like best about the product?
The constant update for improvement - a great response from the HubSpot team. The support team (and migration teams) are always super helpful in leading us.
The implementation of third-party tools is also a plus - including Canva ane Vidyard.
The ability to buy assets in the market place helps us solve our problems faster while taking advantage of quality looking modules. Being able to interact with other developers and collaborate on templates to make our website design process easier.
The implementation of third-party tools is also a plus - including Canva ane Vidyard.
The ability to buy assets in the market place helps us solve our problems faster while taking advantage of quality looking modules. Being able to interact with other developers and collaborate on templates to make our website design process easier.
What do you dislike about the product?
The latest implementation of their Design Manager / Page edit - still a bit buggy (in terms of blog post / listing templates). It has been a drastic change for our team as most are not developers. Also, not being able to edit the blog post/listing templates on-the-go has been a setback when onboarding our customers - we value the ability to add modules from the marketplace to avoid re-inventing wheels.
What problems is the product solving and how is that benefiting you?
Online presence for all of our customers and automating their processes. At Vested our team of marketing and engineer professionals produce quality work with effective results. We strategically promote your business through inbound marketing, SEO, and website development. Everything we do directly contributes to increasing awareness and revenue for your business. As engineer and marketing professionals, we specialize in creating value-based, relevant content to increase revenue. We enable our customers to define goals and growth opportunities - create and execute a strategy curated to their company.
Recommendations to others considering the product:
Start using the entire platform and eliminate all other third-party software to manage your CRM. Using other platforms will limit your company in taking use of HubSpots capabilities.
Powerful marketing hub!
What do you like best about the product?
User experience
Ease of use
Instant livechat support
A Marketing hub which includes everything you'll need
Ease of use
Instant livechat support
A Marketing hub which includes everything you'll need
What do you dislike about the product?
Not being able to pause campaigns then reaction them.
What problems is the product solving and how is that benefiting you?
Having everything in one place. Instead of using 3 to 4 tool for marketing, using Hubspot you'll find everything you need in one place.
The best user experience across all marketing automation platforms.
What do you like best about the product?
One of my favorite things about HubSpot is their support team. I love that I can immediately chat with support while I'm working on a project. I don't have time to hunt down questions on a support forum or email and with 24 hours for someone to help. This is worth it's weight in gold.
What do you dislike about the product?
I don't like how complex the tiered pricing can be. I can never remember what is included in a client's instance of Marketing Hub and constantly have to look it up. This leads to mistakes when I think something is included that isn't which then leads to many of my clients feeling like they are being nickeled and dimed to death even if it is only a perception. But as they say perception is reality.
What problems is the product solving and how is that benefiting you?
I am solving all sorts of problems that my clients have by using HubSpot. Streamlining the process of new leads to sales through nurtures and lead scoring is probably the biggest benefit, but even setting up simple notifications that route to the right personnel has proven to increase response time and accelerate the buyer's journey. Once you combine these with other tools like chat automation, and social management to name a few, you really start to see this platform sing.
Marketing Automation at its finest
What do you like best about the product?
The ease of putting workflows, landing pages, and emails together. As I've become more comfortable digging into templates, I have also found the design tool to be not as scary as initially thought.
What do you dislike about the product?
The disconnect between the Sales and Marketing functionalities We use Hubspot as our CRM and it would be helpful is the two were a little more compatible. The reporting capabilities aren't quite where we need them to be. It is getting better, though.
What problems is the product solving and how is that benefiting you?
Being able to use Hubspot as the primary MA platform is incredibly helpful. Most of the data we need is all housed in one place, which is very powerful.
showing 9,301 - 9,310