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    Carli H.

HubSpot makes marketing easier

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It makes the flow of tasks easier and allows our team to be on the same page.
What do you dislike about the product?
It doesn't integrate into all social media platforms.
What problems is the product solving and how is that benefiting you?
It removes the siloed work throughout the team and allows us to work on different pieces of a campaign at the same time and collaborate.


    Thomas R.

The Best Marketing Platform for Businesses of All Sizes

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
All of the functionality is so easily accessible, they push the envelope of tech and theey are always so suppotive when we need to contact support. It also integrates very easily into our other systems.
What do you dislike about the product?
Very little, although some of the more advanced features are a bit buried in a number of different menus.
What problems is the product solving and how is that benefiting you?
It makes doing day to day work a breeze and it definitely makes being a one person team much easier. I feel like I don't only have a great application for a partner in our success.


    Information Technology and Services

One of the most user friendly platforms for marketing!

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It's very user friendly. I've used other marketing softwares before that took a long time to learn, but with HubSpot, we were able to pick up and get started on day one.
What do you dislike about the product?
I wish more features were available at the starter level.
What problems is the product solving and how is that benefiting you?
It allows us to centralize all of our marketing tools in one hub.


    Ana Rosa G.

Help the digital marketing strategy with very comprehensive and friendly services.

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
It is compatible with other tools and platforms.
What do you dislike about the product?
The reports are not detailed enough for better feedback.
What problems is the product solving and how is that benefiting you?
There isn't much variety in the templates for blog design.


    Computer Software

It does everything you need it to do

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can personalize so much, and the complexity of what it can do is amazing
What do you dislike about the product?
Because it's so complex, it takes a long time to learn.
What problems is the product solving and how is that benefiting you?
It allows us to seemlessly gather conference leads


    guadalupe a.

MARKETING FOR EDUCATION

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
my experience has been pleasant for many years I have liked the automation modules, and cms, and nurturing, highly recommended
What do you dislike about the product?
There are no exact reports from WhatsApp, they need to be improved.
What problems is the product solving and how is that benefiting you?
help me with my nurturing processes, and consolidate assets and data


    simon t.

Locked into a Contract and couldn't downgrade after just one week of going over marketing contacts

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The free tier is useful for getting started. However, I strongly recommend staying on the free tier unless you are absolutely certain about upgrading. Once you move to a paid plan, the contract terms are rigid, and downgrading or canceling isn’t straightforward. If you value fair billing and flexibility, I recommend looking at Zoho CRM, Pipedrive, or ActiveCampaign. These competitors provide solid functionality without locking you into rigid contracts.
What do you dislike about the product?
I signed up for HubSpot thinking it would be flexible, but my experience was extremely disappointing. After just one day of reviewing the marketing contact structure, I realized I was over 1,000 marketing contacts after a week and they automatically upgraded me. When I asked to be downgraded they didn't allow this. I consider this very sketchy.

Being stuck in a year-long commitment for a tool I don’t use or want feels predatory. Most modern CRMs and marketing platforms are more transparent and flexible with subscriptions.

If you value fair billing and flexibility, I recommend looking at Zoho CRM, Pipedrive, or ActiveCampaign. These competitors provide solid functionality without locking you into rigid contracts.
What problems is the product solving and how is that benefiting you?
CRM


    Francisco G.

My experience as a Data Analyst with HubSpot

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
The fact that all the information can be triggered and also it can be used to make specific report of what do I need at the moment.
What do you dislike about the product?
That we have to connect to each app manually instead of have automated system to connect to each app and get specific information in a certain way that we can use.
What problems is the product solving and how is that benefiting you?
Getting reports of what do we need from other apps and get specific data filtered at the same time


    andria f.

love the edu provided

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
the built in, up to date training videos / hubspot acadamy.
What do you dislike about the product?
so many steps for a single action. getting better through updates and regular use
What problems is the product solving and how is that benefiting you?
backend of emails and newsletters


    Kiersten O.

Hubspot makes marketing easier

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Having everything in one place and the ability to track campaigns. Honestly, there’s so much to the Hub I’ve barely scratched the surface.
What do you dislike about the product?
There’s a bit of learning curve and it can be overwhelming when first starting out
What problems is the product solving and how is that benefiting you?
Consistency and building strong processes