Marketing Hub Enterprise
HubSpotReviews from AWS customer
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Works as it needs to
What do you like best about the product?
easy to build a good looking marketing campaign, quick on support when its needed and usually pretty good answers. loads of apps to integrate int he marketplace and the ability to use Zapier for apps that aren't built natively.
What do you dislike about the product?
clunky and the AI tool never really works properly. bit of a brute force task to get things to work sometimes just needs refinement and some bug fixes and it will be good
What problems is the product solving and how is that benefiting you?
getting our information newsletters out to clients and analysing who is actually receptive to them - using the A/B testing is also very helpful for new styles of campaigns
Solid Service Desk Tool with Room for Improvement in AI & Helpdocs
What do you like best about the product?
While setup can be confusing for newer users, using the marketing tools in Hubspot is mostly intuitive. I like how the tools are grouped together, though did face some initial confusion between sequences and workflows. Their support team was on the ball with getting us unstuck. I do appreciate how it integrated into several of our existing tools, Gmail, Custify, Forms, etc.
What do you dislike about the product?
The new AI billing costs are too high and forced us to drop chatbot support. That was a big downside for my team and forced us to implement another third-party solution. The knowledgebase tool also feels outdated and needs better formatting and organization options to be really useful and easy to use.
What problems is the product solving and how is that benefiting you?
This tool enables us to schedule and monitor our outbound messaging on a large scale. Our SaaS application is directly integrated with Hubspot, so all of our onboarding email sequences are sent out through Hubspot.
Most complete platform in the industry
What do you like best about the product?
Templates are quick to create and well responsive
Great for creating complex segmentations
The reporting tool is complete
Support is responsive and prompt to reply
Integration and cross-channel is great too
Great for creating complex segmentations
The reporting tool is complete
Support is responsive and prompt to reply
Integration and cross-channel is great too
What do you dislike about the product?
The user interface could be better and there should be more views available, like a calendar view
What problems is the product solving and how is that benefiting you?
Accurate reporting and deliverability have been the main highlights.
Overall, very satisfied with our experience
Overall, very satisfied with our experience
HubSpot makes marketing a lot less messy
What do you like best about the product?
The automation and CRM integration. Setting up workflows to follow up with leads has saved me hours every week, and the sales team now has full visibility into prospect engagement. The email builder is also super easy to use.
What do you dislike about the product?
Some of the advanced features (like A/B testing and more complex workflows) are only available in higher tiers, which can get expensive. There’s also a bit of a learning curve at the start.
What problems is the product solving and how is that benefiting you?
We use it mainly to nurture webinar leads and track email engagement. Earlier I had to manually follow up and update sheets, but now the workflows do it automatically and push everything into the CRM. It saves me hours every week and helps sales jump in with context instead of chasing cold leads.
The best lead management system ever used
What do you like best about the product?
The best aspect of Hubspot Marketing Hub is that it provides opportunities to learn more about the platform itself, as well as the different ways it can be used.
What do you dislike about the product?
I don't think there's anything to dislike.
What problems is the product solving and how is that benefiting you?
It essentially makes it easier to get in touch with leads while also helping to maintain a proper format for those interactions.
Hubspot Marketing Hub - The One Stop Shop
What do you like best about the product?
HubSpot Marketing hub has made my life easier as a product marketing manager for two different business lines. We were able to eliminate several vendors in our tech stack with all the tools available in HubSpot.
What do you dislike about the product?
Due to all of its capabilities, training new users in HubSpot can be a chore. They often feel like they're drinking from a fire house of information.
What problems is the product solving and how is that benefiting you?
Prior to HubSpot, my team used Mailchimp and had to manually upload our marketing lists every time we needed to send a vital email since our native database had no available API integrations with MailChimp. Now that our data is in HubSpot, a manual process that could take 45 minutes to export, clean, de-dupe, and import into our ESP, now takes 30 seconds.
Makes email and content much easier
What do you like best about the product?
I use HubSpot almost every day — especially for posting and scheduling on social media, and sending out marketing emails. In those respects, it’s really solid: it’s clean, intuitive, and I can get things done pretty quickly without constantly wrestling with settings or interfaces. For busy marketing teams, that ease-of-use is a big win.
What do you dislike about the product?
Sometimes the social media analytics feel off. The numbers don’t always match what I see natively on platforms, and that erodes confidence when I'm measuring performance or reporting.
Segment building is decent, but it could be more intuitive. It’s not always obvious where to start, or what good best practices are — I wish there were more in-tool guidance or templates for building smart segments without overthinking it. I trust the agent that is in place for building segments will get better with time.
Segment building is decent, but it could be more intuitive. It’s not always obvious where to start, or what good best practices are — I wish there were more in-tool guidance or templates for building smart segments without overthinking it. I trust the agent that is in place for building segments will get better with time.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps me streamline daily marketing tasks. I can plan, schedule, and publish social media posts from one place instead of juggling multiple platforms, and I can build and send email campaigns quickly without needing extra tools. That efficiency saves me time and keeps campaigns consistent. It also centralizes my outreach so I have one hub to manage communications instead of bouncing between apps.
Streamlined, Scalable, and Smart: HubSpot Delivers
What do you like best about the product?
The AI-driven automation tools are a huge win, especially for lean teams trying to scale fast.
I love how easy it is to segment audiences, personalize content, and track ROI in real time.
I love how easy it is to segment audiences, personalize content, and track ROI in real time.
What do you dislike about the product?
Pricing can be steep for startups or solo creators.
What problems is the product solving and how is that benefiting you?
It’s helping me centralize marketing efforts for remote-first brands like Remotely LATAM. From automating email campaigns to managing social media engagement, it reduces manual work and improves consistency.
An efficient and powerful package with a big upside
What do you like best about the product?
The marketing email feature helps me produce great pieces and distribute them in a targeted way
What do you dislike about the product?
Referring to previous content is very difficult. A pdf of previous emails should be a feature.
What problems is the product solving and how is that benefiting you?
HS enables efficient quality updates to stakeholders. It creates better communication and awareness.
HubSpot Has Elevated Our Marketing Strategy
What do you like best about the product?
HubSpot’s intuitive interface and powerful automation tools make campaign management seamless. The CRM integration allows for personalized marketing at scale, and the reporting dashboards provide clear insights into performance.
What do you dislike about the product?
Some advanced features require a steep learning curve, and the pricing can be high for smaller teams. Integration with certain third-party tools occasionally lacks depth, which can limit flexibility.
What problems is the product solving and how is that benefiting you?
Improving Lead Management: The platform’s automation tools help us capture, nurture, and qualify leads more efficiently. This has reduced manual work and improved our conversion rates.
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