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    Information Technology and Services

Excellent Lead Scoring, But Social Features Need UI/UX Improvement

  • October 23, 2025
  • Review provided by G2

What do you like best about the product?
Lead scoring and the campaigns are the most important
What do you dislike about the product?
Events and social could be a better UI UX
What problems is the product solving and how is that benefiting you?
The marketing Hub is orchestrating the marketing strategy aligned with the sales GTM


    Ysabel L.

Excellent Analytics and Usability, But Limited by Cheaper Plans

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the range of analytics it provides, as well as how easy it is to use.
What do you dislike about the product?
Too many restrictions on the cheaper plans.
What problems is the product solving and how is that benefiting you?
Data spread throughout different sources and manual input.


    Madison S.

Easy Email Marketing with Helpful Support, But Needs More Social Media Insights

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is helpful and easy to integrate when creating marketing emails. I like that I can use it to see insights clearly on emails and use it regularly. When needed, customer service has been helpful.
What do you dislike about the product?
It would be helpful to be able to access additional social media insights.
What problems is the product solving and how is that benefiting you?
Hubspot Marketing is helping our organization manage marketing -- largely emails and managing our leads.


    Michael B.

Centralized Marketing with Room for Improvement

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how HubSpot Marketing Hub centralizes our marketing efforts by having emails, social media posts, templates, and assets all tracked in one place. The ability to manage forms for lead generation and event registrations is incredibly valuable. The built-in automation tools are a huge time saver and contribute to efficiency. I find the forms and email capabilities very useful, and the social post generation feature is a standout, allowing me to post to multiple social accounts simultaneously. The new AI features enhance efficiency significantly, and overall, the functionality and efficiency of HubSpot Marketing Hub allow me to be more effective without having a full marketing team. Setting it up was smooth due to my prior experience, and the process of uploading branding was straightforward.
What do you dislike about the product?
I find that the quality of the AI generated content for email and social post generation in HubSpot needs improvement, as the content it produces is not amazing and requires a fair bit of revision. Additionally, the functionality of the campaign management and call-to-action elements can be less intuitive, which is workable but could be enhanced.
What problems is the product solving and how is that benefiting you?
I use HubSpot to centralize marketing efforts, streamline email and social media management, form lead generation, track campaigns, and save time with automation.


    Abby W.

Boosted Sales Efficiency & Strategic Insight

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I find HubSpot Marketing Hub incredibly useful for gaining a comprehensive view of my leads. I am able to easily access information about different leads, including what forms they have filled out, events they have attended, and pages they have visited on our website. This information is crucial as it allows me to better focus my efforts on the right leads and make informed follow-ups. I particularly appreciate the contact in company record timeline feature, which provides visibility into all marketing activities that my contacts have undertaken. This tool has significantly enhanced my day-to-day tasks, making them more efficient and strategic. Moreover, the platform offers enhanced visibility across marketing and sales teams, letting us understand contact interactions without needing to guess or ask the marketing team. This strategic overview allows me to be more effective in my sales role. I am also pleased with the holistic understanding and ability to strategize better with the available data, marking HubSpot as an indispensable tool in my workflow.
What do you dislike about the product?
I wish there was a way to see the phone numbers and emails of contacts within HubSpot Marketing Hub without needing to use a different software.
What problems is the product solving and how is that benefiting you?
I use HubSpot to identify and prioritize leads, understanding their engagement helps me focus on follow-up, making my tasks more efficient and strategic.


    Marketing and Advertising

Just getting started

  • October 22, 2025
  • Review provided by G2

What do you like best about the product?
I'm not quite sure yet because I'm having some trouble learning it.
What do you dislike about the product?
Things aren't quite as intuitive as I would like them to be. There are many prerequisites. For example, when I try to create a survey, I must first create survey properties. When I create a dashboard, I must first create reports. It would be helpful if there was a bot or a wizzard that helped explain this so that I wasn't so reliant upon power users in my organization.
What problems is the product solving and how is that benefiting you?
It's a powerful program that brings a lot of tools together in one place.


    Computer Software

Intuitive Design and Great Sync, But Needs More Editing Flexibility

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Intuitive design, the syncs between internal apps
What do you dislike about the product?
Few things, for example unable to edit in dark mode for newsletters,
social - unable to tag people,
Landing pages, unable to sync between themes
and more
What problems is the product solving and how is that benefiting you?
not sure


    isabella s.

Great for Scheduling and Campaigns, But AI Content Creator Needs Improvement

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
scheduling and campaigns, the ease of use and the wide range of features
What do you dislike about the product?
The AI content creator is not ready yet, and some UIs are a bit outdated.
What problems is the product solving and how is that benefiting you?
It helps us keeping track of our content calendar. It helps us automated a lot of our marketing activities and it helps align marketing and sales.


    Computer Software

All-in-One Marketing Powerhouse, But Steep Learning Curve

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
All the available tools and integrations make this a comprehensive solution for our marketing activities, serving as a one-stop shop for everything we need.
What do you dislike about the product?
The wide range of functions can feel a bit overwhelming at first, and it definitely takes some time to learn how to use everything.
What problems is the product solving and how is that benefiting you?
Having a single tool that brings everything together along with all the data is very convenient.


    Hospital & Health Care

All-in-One, Intuitive Platform with Excellent Support Resources

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
everything is in one place, is easy to find and is intuitive to use. there are also lots of online support resources if you're ever stuck with anything that are helpful and generally easy to follow.
What do you dislike about the product?
whilst it's helpful having everything in one place and split up into concise categories, sometimes it can be a bit overwhelming/long trying to find the relevant area I need within the marketing hub.
What problems is the product solving and how is that benefiting you?
the marketing hub is helping us to monitor our social performance and identify areas that need improvement, as well as maintaining visibility on said performance as we implement improvement strategies over time. it also helps to schedule a range of content ahead of time, allowing us to stay organise and monitor progress trends between old and new campaigns.