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    Computer Software

Basic and Straightforward, but Reporting and Campaign Management Feel Limited

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
Basic and straightforward. Gives you what you as a smaller company with linked resources. Always adding features to get themselves caught up with other marketing automation tools
What do you dislike about the product?
A bit limited when it comes to reporting. Campaign management is also light
What problems is the product solving and how is that benefiting you?
Stores all our inbound leads


    Krislyn B.

Effortless Outreach, Needs More Data Options

  • January 16, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Marketing Hub for our outreach and sometimes for social media posts. It works well for managing forms, lists, and landing pages.
What do you dislike about the product?
I would like more options with the data and more access in the chat feature. More auto-response setup would be helpful, along with better notifications when someone asks a question. It would also be great if the system could automatically collect data from customers.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for outreach. I'd like more data options and auto-response setup to receive better notifications and automatically collect customer data.


    Chris C.

Easy-to-Learn UI That Centralizes Customer Data and Interactions

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
Easy to learn and very convenient user interface. Stores all customer details and interactions (emails, calls, meetings, website activity) in one place so it's easier to stay aligned with customer base and gain better insights into their behavior.
What do you dislike about the product?
Pricing is pretty high relative to other marketing platforms similar and a lot of the more advanced features require additional payment / subscription tiers.
What problems is the product solving and how is that benefiting you?
Ability to track the entire customer journey, build workflows and automations to help scale at a larger level, and provides helpful insights via data analysis.


    Medical Practice

Easy to Find Key Marketing Info, But the Design Could Be More Polished

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to find all of the necessary marketing information I need.
What do you dislike about the product?
I wish it was more aesthetically pleasing.
What problems is the product solving and how is that benefiting you?
Advertisement of services for a company I work for


    CherylAnn C.

Effortless Client Tracking with Seamless Email Integration

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Marketing Hub to track clients and all communication with them. I love that I no longer lose track of where they are in the pipeline and can see what my business partner has discussed with them. It's easy to use, and once I had the email integration set up, the process has been seamless. I appreciate that I don't have to manually track conversations as they drop right into the client profile. The initial setup was very easy for the parts that I use.
What do you dislike about the product?
I'm sure it does a lot more than I am aware of. I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub to track clients and communication, preventing loss of client progress in the pipeline and see discussions with my business partner. Email integration saves manual tracking by auto-logging conversations to client profiles.


    Ted B.

Simplicity That Consistently Delivers

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I think the simplicity of use once HubSpot Marketing Hub is set up is the best part of it.
What do you dislike about the product?
We did have some challenges setting it up in the beginning. I think there might have been some assistance that a third party added to our expertise base that made the system work better.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub as a repository for consistent messaging, solving issues we had with message modifications in our sales team causing confusion. It helps us create better traction with prospects.


    Jaime S.

Easy Integration, Needs Workflow Improvement

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to integrate HubSpot Marketing Hub. The initial setup was also easy, which I really appreciate.
What do you dislike about the product?
I find that HubSpot workflows do not work as well.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for capturing leads, filling B2B forms, and integrating information for sales.


    Ben S.

Multi-Functional CRM That Makes Lead Outreach and Task Management Easier

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
Its a multi. functional CRM tool that genuinely makes life easier for everything from lead, outreach, business development and task management. Easy to use, clear to see and work with and very modular in its customisation options
What do you dislike about the product?
at this stage - very little - perhaps the menu layout but thats all
What problems is the product solving and how is that benefiting you?
Effective lead, account and client management
The sequences are genuinely saving me time and are effortless to set up
tracking / management / engagement of prospects


    Giovana L.

Easy Campaign Planning, Automation, and Clear ROI Tracking

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
HubSpot Marketing Hub makes it easy to plan, execute, and track marketing campaigns. Automation tools save time and improve lead nurturing. Built-in analytics provide clear visibility into performance and ROI.
What do you dislike about the product?
Costs can rise as the database and feature usage expand. Advanced customization may require technical expertise. Some tools can feel rigid for highly complex workflows.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub solves the problem of disconnected marketing tools by unifying campaigns, automation, and analytics. It provides a clear view of lead behavior and campaign performance in one place. This helps me make data-driven decisions and run more efficient marketing programs.


    Melissa H.

Great data-to-list distribution, but the outdated designer takes too many steps

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
The ability to connect data to lists for distribution
What do you dislike about the product?
The designer is outdated and has too many steps to achieve my look
What problems is the product solving and how is that benefiting you?
It allows me to distribute newsletters to large numbers by segment