Marketing Hub Enterprise
HubSpotReviews from AWS customer
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Excellent tool for Customer Success Managers!
What do you like best about the product?
HubSpot empowers me to take action on potential new upsell leads with my clients. The reporting features gives me insight into what our clients are clicking on. There's not a single email from HubSpot's Marketing Hub that I don't check because I know it gives me valuable insight into what tools of our suite matter to our clients. I am able to quickly follow up with clients thanks to this feature.
What do you dislike about the product?
Sometimes I get multiple emails from the HubSpot forms in one email thread while other times it hits my inbox as individual emails, and sometimes both. This can be a bit overwhelming. I wish it would consistently hit my inbox in one email thread for the same topic/link tracking.
What problems is the product solving and how is that benefiting you?
Not having insight into what products are important to our clients. Being able to know what people are clicking on is hugely valuable so as a CSM, I can follow up with them.
Best Overall CRM Solution
What do you like best about the product?
Pound for pound the best tools for marketing the industry has to offer, extremely intuitive design with a platform to support learning through HubSpot Academy. It is integrated smoothly with a ton of technologies including Salesforce.
What do you dislike about the product?
Leveraging an existing large mailing list is costly for email marketing, and the new Seat requirement was a huge downgrade for people that do not have legacy accounts before the change.
What problems is the product solving and how is that benefiting you?
Currently it houses all our data and provides an easy to navigate screen for the team to see how the website is doing through reports. We outsource to Constant Contact to perform email marketing at a lower cost.
Hubspot at Work
What do you like best about the product?
Using the deals dashboard to track progress of deals.
What do you dislike about the product?
I wish there was more customization to the deals on the dashboard. Like changing colors of the deals or something.
What problems is the product solving and how is that benefiting you?
Solving the problem of communication among team members and tracking of deals along the marketing process.
An honest review from a hubspot user
What do you like best about the product?
Ease of use, tracks data and manages it well
What do you dislike about the product?
They can have a more fast responding customer support.
What problems is the product solving and how is that benefiting you?
Hubspot helps my organization in tracking and managing the large amount of client data (names, email, numbers, etc)
A good tool
What do you like best about the product?
In my case as a designer I can improve in email marketing and design new templates that can use in various environments of every client that we had.
What do you dislike about the product?
As a designer in the area of email marketing and lading pages there are many of limitations that we can handle it, so it could be dificult in some cases when we want to try new designs. Also is not too easy to use in the beggining and you need to know some of knowledge of html and css.
What problems is the product solving and how is that benefiting you?
In my area HubSpot helps us to build landing pages, thank you pages, blogs and e-mail marketing to the CRM of our costumers, solves problems as templates easy to handle and customize (when you know alredy how to use).
Intuitive and seamless CRM software with hubs for every team
What do you like best about the product?
I like how it can integrate various team functions right from marketing and sales and provide a seamless experience in delivering that to the customer
What do you dislike about the product?
Nothing to dislike. It really is a powerful and intuitive tool that combines efforts of diferent teams under one CRM with scalable solutions
What problems is the product solving and how is that benefiting you?
Seamless integration, intuitive interface and multiple features that make marketing efforts count
A tool that binds together your marketing efforts
What do you like best about the product?
Landing pages feature and simple workflows
What do you dislike about the product?
For a small business like us, pricing was on a higher side.
What problems is the product solving and how is that benefiting you?
Marketing was all over the place, needed to bind it together
Intuitive user interface
What do you like best about the product?
Using Hubspot as a Marketing Automation platform is a seamless experience. From creating landing pages and emails to reporting and creating lists. I usually compare other platforms to the features I'm able to use in Hubspot
What do you dislike about the product?
There are very nuanced things like being able to sync to and SFDC campaign from a list.
What problems is the product solving and how is that benefiting you?
Housing our inbound leads and being able to market back to them
Essential for B2B Marketing
What do you like best about the product?
The integration to our existing tech stack, the features:
Social scheduling
Dashboards/reports
Email Marketing
CTA/Bannners
Social scheduling
Dashboards/reports
Email Marketing
CTA/Bannners
What do you dislike about the product?
They continue to expand their features, but we have to upgrade our plan to use many of them. It's not in the budget to do so.
What problems is the product solving and how is that benefiting you?
We use a lot of the automation and workflows within HubSpot. This helps us work smarter, not harder.
Long time user, first time angry
What do you like best about the product?
I have been using Hubspot Marketing Hub for years. I have loved Hubspot and all that it offers for my 1 person business. Storing contacts in my CRM, sending monthly newsletters, creating forms, creating tasks, creating a deal funnel. It's just what I need.
What do you dislike about the product?
Unfortunately they are not very helpful to loyal customers. Turns out I have been paying for 3 core seats for years and I only needed 1 core seat. Nobody brought this to my attention so I've been overcharged hundreds of dollars. To make matters worse, I needed to upgrade to the Customer Hub Platform (1 core seat) yet they don't allow that so I need to go with 3 core seats until next year!! Madness. It just doesn't make sense. I'm so used to great customer service from other SaaS platforms and companies (it's 2024 for goodness sake!) and this feels like they're nickle and diming me for no good reason.
What problems is the product solving and how is that benefiting you?
makes it easy to keep track of business contacts and keeping up the relationships.
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