Marketing Hub Enterprise
HubSpotReviews from AWS customer
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Hubspot has helped our business tremendously
What do you like best about the product?
We love Hubspot Marketing because we can market directly from our stored contacts. There are so many elements to Hubspot Marketing, including hosting your website, to creating Landing Pages, Marketing Events, etc. It's an easy way to get information communicated quickly.
What do you dislike about the product?
Setting up some of the components within Marketing Hub can sometimes require other resources. I would love to see there be more options to pull from when designing Websites and Landing Pages.
What problems is the product solving and how is that benefiting you?
We used to have the struggle of having Account managers sift through a list of clients to determine a mailing list for eblasts. Now we can pull directly from active clients. We also have Landing Pages that give clients access to sites built just for them.
Smooth marketing hub
What do you like best about the product?
Intuative, easy to see stats such as opening rate, reply rate etc.
I have not used customer support much - but it's typically good with HubSpot.
We use it everyday in the background (e.g. send out emails every day), so it's quite low maintainence.
I have not used customer support much - but it's typically good with HubSpot.
We use it everyday in the background (e.g. send out emails every day), so it's quite low maintainence.
What do you dislike about the product?
Email flows could be more easier to build - for specific emails. Now we have to build everything ourselves which sometimes can be tricky. Thus, the integration is not always super easy.
Ultimatley, I would love ONE view that combine all emails (including marketing & sequence emails) across the customer journey, so we can see that from one perspective.
Ultimatley, I would love ONE view that combine all emails (including marketing & sequence emails) across the customer journey, so we can see that from one perspective.
What problems is the product solving and how is that benefiting you?
Sending out automated emails, based on triggers. E.g. after completing a specific step in our customer journey.
Seamless Integrations Enhance Sales Prospecting
What do you like best about the product?
I appreciate HubSpot’s ability to integrate various tools like Sales Navigator into one space, aiding in my prospecting as a business development representative. The setup process was straightforward according to my experience and it offers a robust support center with a comprehensive knowledge base. I also value its ease of use and integration capability, which are key considerations for future purchases.
What do you dislike about the product?
I feel that HubSpot Marketing Hub could benefit from integrating a broader range of Open AI technologies beyond just Copilot, such as incorporating ChatGPT or Gemini. Currently, its AI capabilities seem limited to specific tools, and expanding this could enhance its functionality. Also I dont like that its mobile app has low support for inbound calls
What problems is the product solving and how is that benefiting you?
HubSpot centralizes all my integration needs, consolidating tools like Sales Navigator and providing insights to aid my prospecting. Its ease of use and continuous AI integration also influence my purchasing consideration.
Easy to use for marketing
What do you like best about the product?
Hubspot combines powerful automation with intelligent features like Autonomous task execution which takes care of repetitive tasks without constant manual input. It gives a clear, chronological view of every interaction with a lead, making it easier to understand the buyer's journey and prioritize follow-ups. It is a game changer when it comes to tracking of channels and campaigns are driving the most value so i can allocate budget more effectively.
What do you dislike about the product?
it is great platform, so the only challenge is that it can feel a bit complex to start of with.
What problems is the product solving and how is that benefiting you?
It solves the problem of guessing which channel drive results. It gives precise insights into which campaigns and touchpoints contribute most to revenue helping optimize budget allocation and improve efficiency. It provides actionable insights, improves team alignment and drives higher ROI through data driven decisions.
HubSpot, the CRM Software that has everything!
What do you like best about the product?
The ease of use and understanding, as well as the in-depth training available for HubSpot for employees and other staff (including myself), and the tutorials. This is especially helpful for those (like me) who have never used a CRM before. It can be implemented easily and integrated smoothly into daily operations and functions, significantly improving mundane tasks.
What do you dislike about the product?
Nothing, so far. From everything that I have done and used HubSpot for, it has been excellent, and I have no complaints.
What problems is the product solving and how is that benefiting you?
It is solving my lack of knowledge in CRMs and giving me confidence in using them to speed up and improve my productivity. As well as learn!
Hubspot making marketing easier
What do you like best about the product?
The email marketing whih helps us to create templates and using them to send the emails to particular targetted audience is a great help to me in sending regular communications to our customers
What do you dislike about the product?
Its bit complicated when making sequencing
What problems is the product solving and how is that benefiting you?
Email marketing is solving sending bulk emails at once and helping me avoid huge work and automation is super useful as well for my work.
A powerful tool with a complex setup
What do you like best about the product?
HubSpot Marketing Hub is a great tool for teams that are short on people but big on ideas. As a digital marketer on a small team, it has made my work so much easier by keeping everything in one place, offering an intuitive interface, and providing extensive resources to dive as deep as I need. I especially value HubSpot Academy, which not only teaches how to use HubSpot’s features effectively but also helps me grow as a marketer overall.
One of the most useful things about HubSpot Marketing Hub is the tracking capabilities. Being able to see a customer’s entire journey from their very first interaction has been huge for us. The HubSpot tracking code and integration with WordPress, which our website is built on, have also helped clean up attribution issues and give us a much clearer picture of what’s actually driving results. On top of that, the workflows tool is very helpful and intuitive, making it easy to customize and automate actions in the CRM to fit our business needs.
One of the most useful things about HubSpot Marketing Hub is the tracking capabilities. Being able to see a customer’s entire journey from their very first interaction has been huge for us. The HubSpot tracking code and integration with WordPress, which our website is built on, have also helped clean up attribution issues and give us a much clearer picture of what’s actually driving results. On top of that, the workflows tool is very helpful and intuitive, making it easy to customize and automate actions in the CRM to fit our business needs.
What do you dislike about the product?
The initial setup was challenging, especially configuring things like email domain authentication, which wasn’t as straightforward as I expected and required the involvement of several of our departments internally. A lot of the technical side of the setup was out of marketing's area of expertise, so it was a long process to get everything setup the correct way.
Additionally, I do wish Marketing Hub offered a bit more freedom and customization when it comes to the design side of things - specifically on landing pages and email templates. While the drag-and-drop builder is convenient, I often wish there were more customization options to make templates feel less restrictive.
Overall, it’s a powerful system, but you need to invest time and resources to get the most out of it. It’s not something you can have up and running quickly, so I strongly recommend taking full advantage of the onboarding process. In our case, we weren’t fully prepared to participate, and the limited time frame to complete onboarding and access our onboarding team was inconvenient given how our business operates. Once that window closed, getting additional support for more complex needs, like configuring integrations, required an additional expense.
Additionally, I do wish Marketing Hub offered a bit more freedom and customization when it comes to the design side of things - specifically on landing pages and email templates. While the drag-and-drop builder is convenient, I often wish there were more customization options to make templates feel less restrictive.
Overall, it’s a powerful system, but you need to invest time and resources to get the most out of it. It’s not something you can have up and running quickly, so I strongly recommend taking full advantage of the onboarding process. In our case, we weren’t fully prepared to participate, and the limited time frame to complete onboarding and access our onboarding team was inconvenient given how our business operates. Once that window closed, getting additional support for more complex needs, like configuring integrations, required an additional expense.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub has really helped us bring all of our marketing tools into one place. Before, we were bouncing between different platforms for email, social media, landing pages, and reporting, which was messy and time-consuming. Now it’s much easier to keep everything consistent and organized. The tracking and attribution features have been especially valuable, because we can finally see the full customer journey and get clarity on what’s actually driving results and what matters to our customers and prospects. That insight has made it easier to focus our time and budget on the strategies that are working instead of guessing. I appreciate having a tool that I can trust, and I really enjoy working within it.
Hubspot too Complex
What do you like best about the product?
The ability to track deals and have a real time review slate for entire team and sliders to check yourself and against others.
What do you dislike about the product?
When trying to set up sequences and other automated tools the complexity of the software is too deep made more for programmers and computer scientists and less for sales people.
What problems is the product solving and how is that benefiting you?
Allowing easier tracking of email responses in a data analytics role.
Amazing CRM with inbuilt AI and excellent INtegration
What do you like best about the product?
The simplicity of setting up, using and integrations.
What do you dislike about the product?
I cannot think of anything to dislike while using and administering.
What problems is the product solving and how is that benefiting you?
It helps us to centralize and automate our marketing efforts by bringing email, social media, lead capture, analytics, and campaign management into one easy-to-use platform. Instead of juggling multiple disconnected tools.
HubSpot is a robust and user-friendly marketing automation tool.
What do you like best about the product?
It is so user-friendly that I haven't even completed any of their free trainings, but I've been considered an SME for it in 2 organizations. It is visually pleasing to work on, and it does not require developer level skills to execute campaigns or even customize the system. It is also fast compared to other robust MarTech and CRMs that make you feel like you're using a computer in the early 2000s.
When I was part of implementation, it was not resource intensive and I did customizations as well. We were not dependent on consultants.
It is also very easy to integrate third party apps especially if they are native. Again, it doesn't require developer expertise and there are plenty of options in their app marketplace.
When I was part of implementation, it was not resource intensive and I did customizations as well. We were not dependent on consultants.
It is also very easy to integrate third party apps especially if they are native. Again, it doesn't require developer expertise and there are plenty of options in their app marketplace.
What do you dislike about the product?
I feel like the base functions and features of the Mktg Hub work very well and that any issue or inefficiency is typically from how it is set-up by users.
Other non-major cons include not being able to create a LinkedIn post where the image is hyperlinked. I also think the AI assistant can be improved. It does not add much value especially since I have the highest tier MS CoPilot.
Other non-major cons include not being able to create a LinkedIn post where the image is hyperlinked. I also think the AI assistant can be improved. It does not add much value especially since I have the highest tier MS CoPilot.
What problems is the product solving and how is that benefiting you?
Problems/Other items HS does for us: Mass personalization, mass communications, tracking engagement and behavior, evaluating effectivity of assets and messaging, consistent touch points without a ton of manual work, contact data management, and more.
Main benefits are it allows me to do my job in a fraction of the time it would take if we did not have HubSpot. Automation is a big time saver and user-friendliness is a big part of that. HubSpot also gives us a wealth of data so we can really get to know contacts and how well our marketing efforts are working. Features are also getting smarter and I look forward to offloading a little bit more of the thinking or remaining manual steps.
Main benefits are it allows me to do my job in a fraction of the time it would take if we did not have HubSpot. Automation is a big time saver and user-friendliness is a big part of that. HubSpot also gives us a wealth of data so we can really get to know contacts and how well our marketing efforts are working. Features are also getting smarter and I look forward to offloading a little bit more of the thinking or remaining manual steps.
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