Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Overall, well-built system that meets all of our industry's needs
What do you like best about the product?
Especially with the update, the slick new design makes the usage experience much more satisfying. Arena has a lots of efficiency tricks. I can add multiple items to a BOM at the same time, or add an item to multiple BOMs at the same time. By sending communications directly from Arena, I can point the administrator directly to a change request with a direct link.
What do you dislike about the product?
The file editions and item editions are a bit confusing to distinguish. I personally do not use file editions to track updates to items, so it's unnecessary for me to input edition numbers every time I make an intermittent update to an item. Furthermore, I can't track the past file editions to a single revision of an item. There is also no good way to track multiple submissions of a change request. I have no context on whether something has been updated between the last withdrawal and the new submission of a request if the user doesn't put any comments in the summary or personally communicates the change. The submission is also not tied to automatic routing, and evaluations have to be manually requested.
What problems is the product solving and how is that benefiting you?
Arena helps us meet FDA design controls easily and keep us accounted for to have an updated, official record of everything rather than having uncontrolled updates to files.
Recommendations to others considering the product:
Ask for help, the support is always there. Stick with the software through the learning curve, and don't stop learning because there are always new tricks and features you might not have known before.
Mostly User Friendly
What do you like best about the product?
What's most helpful about Arena is the ability to search easily, through many categories, for documents. The filters allow for narrow searches allowing me to find what I need quickly. Additionally, the workflows for making changes, creating items, and quality tasks are fairly simply once trained.
What do you dislike about the product?
What is least helpful is about Arena is often the disorganization it sometimes allows. I would Ike if certain aspects of the program were more strict in a sense of only allowing specific inputs and outputs, and requiring connection to all affected aspects of the item. This would streamline things like the BOM or changes to documents referencing other documents. It would also make searching easier if you know there are more specific rules.
What problems is the product solving and how is that benefiting you?
Arena allows specific employees of the company to only see the necessary aspects of the program, which reduces confusion. Additionally, the fairly simple user interface makes changes go more smoothly, which I believe is helping.
Arena for a Systems Engineer
What do you like best about the product?
Arena PLM is great for doc control and easy tracking of rev histroy
What do you dislike about the product?
This may be nit-picky but I don't like that I can't search for items if i'm currently in a different world like changes or parts.
What problems is the product solving and how is that benefiting you?
One of the many benefits is the Reference BOM - change to a referenced document no longer requires update of multiple other documents referencing it
Difficult to find files
What do you like best about the product?
You can save location of files you need on the dashboard
What do you dislike about the product?
Within a project/item it takes long/there is no quick access to the source files
What problems is the product solving and how is that benefiting you?
We are able to update docs easier
Highly versatile and comprehensive solution
What do you like best about the product?
- Arena can be tailored to meet most of our requirements.
- Very helpful support team
- Very helpful support team
What do you dislike about the product?
- Steep learning curve
- Intensive resources required for initial configuration and training
- User account administration is outdated and tedious. It must be done manually for each user and cannot be set in bulk.
- Intensive resources required for initial configuration and training
- User account administration is outdated and tedious. It must be done manually for each user and cannot be set in bulk.
What problems is the product solving and how is that benefiting you?
Linking quality issues, corrective actions and BOM items has improved our overall quality process.
User friendly
What do you like best about the product?
Whatever information I need from Arena, I can retrieve very easily
What do you dislike about the product?
Sometimes Action to export does not work
What problems is the product solving and how is that benefiting you?
My function is only to retrieve the files and send to whoever i want to send, so no problems so far
Recommendations to others considering the product:
Ease of use, user ready, easy to download files and save on desktop or in your computer to share or for your own review
Good experience using Arena!
What do you like best about the product?
I am able to get all the information I need for PCBA'S and components. Easy access to Arena from work and from home.
What do you dislike about the product?
It takes some time to download files and drawings.
What problems is the product solving and how is that benefiting you?
It made my work easier.
Excellent collaborative tool for BOM management and document control
What do you like best about the product?
Cloud based tool enables easy collaboration. BOM management is intuitive and feature rich. Document control keeps up within a fast moving company and enables traceable review, etc.
What do you dislike about the product?
1) UX interface could be simplified (oftentimes there are multiple buttons that accomplish the same task).
2) Customer enabled BOM customization would enable richer use of this feature for cost analysis. My company's product category is not well supported by standard BOM functionality in ARENA.
2) Customer enabled BOM customization would enable richer use of this feature for cost analysis. My company's product category is not well supported by standard BOM functionality in ARENA.
What problems is the product solving and how is that benefiting you?
BOM management and document control are the two areas my company addresses with ARENA. ARENA PLM makes it simple for all Team Members to trace document/BOM history and understand current level of review as well as maintain contact information and quotation information from key suppliers.
Review of Arena after a year of use.
What do you like best about the product?
Arena is very clear and easy to use. All of the modules are very easy to understand and the software makes life easier for you when it comes to management. Managing Quality documents in one easy BOM makes it easy to trace
What do you dislike about the product?
It is hard to mass upload numerous files for a single part/assembly. Sometimes is slow downloading files from their servers.
What problems is the product solving and how is that benefiting you?
We use Arena for medical QMS system and PLM. The software manages all of our official documentation, which is used/reviews in Audits of our QMS system.
Recommendations to others considering the product:
Arena is easy to use and simple. An easy choice to make when it means managing your PLM/QMS data.
Great software
What do you like best about the product?
Arena is very user friendly and simple to navigate. All parts and changes can be done in an easy to use system.
What do you dislike about the product?
It would be helpful if Arena had the capability to manage approval routings in a modular way on a case by case basis.
What problems is the product solving and how is that benefiting you?
Arena is helping us to manage our deviations and engineering changes. It makes communication easy within the organization.
Recommendations to others considering the product:
Give it a try first and make sure it's right for you.
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