Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Great system
What do you like best about the product?
All tools required are to perform a work related task is on a single view. Different departments can easily navigate to their section easily. It is very user friendly.
What do you dislike about the product?
I don't want to say I dislike it but I guess the visuals can be made better. This happened to me many times. When I can completing a complaint investigation under Quality section, the view area is very wide. As I am typing, screen moves to the right. That means I have to scroll left and right to read my content.
Also, one improvement Arena team can do is that create an option to filter out items. For example, if I am looking for Complaints type under Quality section, give me an option to filter out complaints by user, type of complaint, open or closed complaints etc. This will be very handy.
Also, one improvement Arena team can do is that create an option to filter out items. For example, if I am looking for Complaints type under Quality section, give me an option to filter out complaints by user, type of complaint, open or closed complaints etc. This will be very handy.
What problems is the product solving and how is that benefiting you?
I am a Quality Engineer and I use Quality tools a lot. I work on complaints on our returned devices from users. One benefit of using this system is I can see all complaints in one page and it's easy for me to see information.
Recommendations to others considering the product:
Use it. It's a great system with very user friendly platform.
Good tool for PLM that keeps a large company on track, but has room to improve.
What do you like best about the product?
I like the process of seeing the revisions of a part and navigating to a working revision. This makes it clear which revision of a part you are working on at a time. Having BOM, costing, and all files used as well as a revision history all available and tracked within a part is critical for our company's use case. Additionally, the ability to collaborate with many colleagues around the world with this one centralized database is a very necessary tool for us.
What do you dislike about the product?
I do not love the UI, and I find it a bit challenging at times. Specifically the search feature, with its multiple drop-down menus.
When you click on a tab (requests, suppliers, changes, etc.) it is sometimes not clear that you are actually inside that tab, which can make things a bit confusing.
I also wish that, when looking at a part in arena, the files associated with that part would be immediately available rather than having to navigate through the tabs. This way I click on a part and am immediately shown the available files and can download some or all of them right away.
When you click on a tab (requests, suppliers, changes, etc.) it is sometimes not clear that you are actually inside that tab, which can make things a bit confusing.
I also wish that, when looking at a part in arena, the files associated with that part would be immediately available rather than having to navigate through the tabs. This way I click on a part and am immediately shown the available files and can download some or all of them right away.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having dozens of stakeholders with multiple roles throughout the company all contributing to relatively few parts. That being said, Arena is also a tool where we can manage thousands of parts effectively. It is especially helpful for product development, keeping the BOM and its part revisions very clear.
Recommendations to others considering the product:
Use this tool to navigate controlling thousands of parts and revisions among dozens stakeholders of stakeholders throughout the organization.
Best PLM used so far.
What do you like best about the product?
Arena is a user friendly cloud based PLM that doesn't require memorizing codes and can quickly be taught to other coworkers or to suppliers. Multiple databases link data across the site for ease of traceability. Suppliers can be notified of changes, can submit feedback, and access released information at any time from anywhere.
What do you dislike about the product?
Arena allows some things to be changed without ECO (i.e. Supplier Access) which can impact the BOM visibility at the supplier. As a user I would like to be able to change my color scheme, light/dark mode, and layout, but not the information. Limited accounts means we have to swap users and suppliers around more often that we would like.
What problems is the product solving and how is that benefiting you?
Issues solved with Arena PLM
- Emailed information.
- Lost files.
- Collection of issues.
Arena:
- Provides one centralized location for information about and related to our product.
- Allows for collaboration from all parties.
- Emailed information.
- Lost files.
- Collection of issues.
Arena:
- Provides one centralized location for information about and related to our product.
- Allows for collaboration from all parties.
Recommendations to others considering the product:
Consider the following:
- Total cost of the system over a range of years. Not just the initial cost.
- The internal user and supplier experience.
- The time savings.
- Total cost of the system over a range of years. Not just the initial cost.
- The internal user and supplier experience.
- The time savings.
Lots of Functionality
What do you like best about the product?
There are lots of functionalities for us to keep records of our parts.
What do you dislike about the product?
It's not very user friendly and requires some training.
What problems is the product solving and how is that benefiting you?
We keep track of part numbers, SOPs and other records on there.
long load times
What do you like best about the product?
it's a functional pdm system, much better than terminal based system i used at a previous company
What do you dislike about the product?
number of clicks required to navigate to different sections of items. Length of time spent on loading screens, but that may be a result of our internet connection
What problems is the product solving and how is that benefiting you?
PLM is repository for all our released engineering documents
Recommendations to others considering the product:
no advice
Arena enables streamlined review processes and effective search functions.
What do you like best about the product?
The process to submit documents for review is straightforward and the ability to monitor the status of a document is helpful.
What do you dislike about the product?
The interface is somewhat non-intuitive.
What problems is the product solving and how is that benefiting you?
It has enabled a centralized location for all our QMS activities.
Very Good PLM Tool
What do you like best about the product?
User friendly, Customization as per user needs, Notification management, Graphical Interface, File uploads are very easy and can be tracked, Design history is easy to maintain, Can be customized to manage technical documentation, different sections and tabs for file and change management, Change history can be maintained effectively
What do you dislike about the product?
While using Arena as PLM sometimes change management doesn't allow for further changes as those will be locked. Multiple file upload is not possible during change management as only one file can be uploaded once
What problems is the product solving and how is that benefiting you?
Engineering Change management
We are effectively using Arena as change management tool for design and operations.It helps in better co-ordination for both functions to realize the needs of production for better delivery of products and service.
The data is even accessed by service group which helps them using the instructions such as service manuals for any repairs
We are effectively using Arena as change management tool for design and operations.It helps in better co-ordination for both functions to realize the needs of production for better delivery of products and service.
The data is even accessed by service group which helps them using the instructions such as service manuals for any repairs
Recommendations to others considering the product:
You can use this tool very effectively for Engineering change management. The design history can be maintained effectively and can be documented and stored in various file options like pdf and can be sorted out effectively as per user needs
Efficient Item Tracking
What do you like best about the product?
Being able to track item history and have traceability for changes, files, etc. has been perfect for supporting various quality projects.
A large amount of time I spend in Arena is for document change orders, and I am able to add files and approvers, submit, and receive feedback seamlessly.
A large amount of time I spend in Arena is for document change orders, and I am able to add files and approvers, submit, and receive feedback seamlessly.
What do you dislike about the product?
To my knowledge it's not possible to view two items' BOMs and see what assembly items are overlapping. This is one example where you would have to export the search results and do an analysis via Excel.
What problems is the product solving and how is that benefiting you?
The linear progression of change orders and what steps are required to move forward.
Recommendations to others considering the product:
This seems like it should be the standard for keeping PLM/QMS records.
Perfect solution for documentation.
What do you like best about the product?
The best thing of the Arena QMS is that you have everything in just 1 system, Deviations, DCO, ECR,ECO etc, this really makes all the hardwork easier.
What do you dislike about the product?
I think the only thing support should be working is that in sporadic times the system gets a little bit slow.
What problems is the product solving and how is that benefiting you?
Many, for any issue related to production, we fix them with Deviations or Changes on documentation, which makes everything faster.
Recommendations to others considering the product:
You wont be disappointed, is such an extreme powerful system that all the companies should have.
amazing PLM tool
What do you like best about the product?
Bill of material comparison and redline feature to quickly compare Bills of material
What do you dislike about the product?
inability to pull reports in some of the worlds with custom fields
What problems is the product solving and how is that benefiting you?
change control, communication with vendors and ability to scale
Recommendations to others considering the product:
try out Arena to keep record straight and communication with various vendors more streamlined
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